Game crashing every 10 minutes

Hi all,

I started playing FFXIV about a month ago and have put in about 100 hours. However, last weekend the game just started crashing on me. It doesn't matter if I am in town or actively playing. It always crashes about 10-15 minutes after starting the game.

I've tried updating all my drivers and GPU driver. Tried re-installing the game. Tried using DX9. Set graphics all the way up and all the way down as well. Turned off sounds and even restored by computer from a previous save point.

Unfortunately, I can only play the game for about 10 minutes before it crashes again and I start all over.

Error message:
An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2021-07-14_12:11

d3d11.dll+ 1298A0
ffxiv_dx11.exe+ 30FBEE
ffxiv_dx11.exe+ 30FAEA
ffxiv_dx11.exe+ 30F9AE
ffxiv_dx11.exe+ 30FC72
ffxiv_dx11.exe+ 311F6D
ffxiv_dx11.exe+ 1974A2
ffxiv_dx11.exe+ 13E6759


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Derek\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0505
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16314.715MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34746.715MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 487.990GB SYSTEM_FREEDISC_SPACE 146.256GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.149GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.396GB SYSTEM_FREEDISC_SPACE 120.296GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.357 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.357 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VH238 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2236B3AC-D6FE-4039-A59A-5B9888B304A6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2021 18:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8FB2FC36-46B6-49D6-9A51-3148FDC5227C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8971.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/15/2020 18:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {26570F5A-0964-463F-A247-31DF958BE24D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8971.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/15/2020 18:00:00
SYSTEM_SOUND W2340 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3629A8D1-6ACF-468B-A308-7B1171D5F444}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2021 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2ECF6510-067A-11E7-8001444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SABRE RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2ED1D610-067A-11E7-8002444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2ED90200-067A-11E7-8003444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2ED90200-067A-11E7-8004444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2ED90200-067A-11E7-8005444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2EDB4BF0-067A-11E7-8006444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SABRE RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2EDDBCF0-067A-11E7-8007444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SABRE RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2EDDBCF0-067A-11E7-8008444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SABRE RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game Randomly Crashing - Google Chrome
Photos
Microsoft Text Input Application
Switch USB
Calculator
Calculator
Microsoft Store
Microsoft Store
NVIDIA GeForce Overlay
2021-07-30 21_44_12-FINAL FANTASY XIV.png ‎- Photos


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Dragons Dogma: Dark Arisen
Adobe AIR
Adobe Flash Player 28 PPAPI
Battle.net
Borderless Gaming
Brave
Burning Crusade Classic
Call of Duty Black Ops 4
Warcraft Logs Uploader
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Mozilla Firefox 71.0 (x86 en-US)
Microsoft OneDrive
Origin
Splashtop Software Updater
Steam
Trillian
Uplay
WinPcap 4.1.3
World of Warcraft
World of Warcraft Classic
World of Warcraft Classic Beta
World of Warcraft Public Test
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Kinect for Windows Speech Recognition Language Pack (en-NZ)
Adobe AIR
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
NETGEAR A6100 Genie
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Server Speech Recognition Language - TELE (en-IN)
Star Wars: The Old Republic
HiPatch
Hi-Rez Studios Authenticate and Update Service
Kinect for Windows Speech Recognition Language Pack (en-AU)
VMware vSphere Client 5.5
SolarWinds Response Time Viewer
GameInput Redistributable
ASUS USB-AC56 WLAN Card Utilities/Driver
Splashtop Business
Microsoft Visual C++ 2005 Redistributable
Kinect for Windows Speech Recognition Language Pack (en-US)
Epic Games Launcher
Kinect for Windows Speech Recognition Language Pack (en-IE)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Kinect for Windows Speech Recognition Language Pack (en-CA)
Kinect for Windows Speech Recognition Language Pack (en-GB)
Warcraft Logs Uploader
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
NETGEAR A6150 Genie
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
AutoHotkey 1.1.30.01
BlueStacks 5
CPUID CPU-Z 1.93
Genshin Impact
Greenshot 1.2.10.6
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Crusader Kings III
Path of Exile
Darkest Dungeon
Enter the Gungeon
Risk of Rain 2
Total War Saga: Thrones of Britannia
Valheim
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Server Speech Platform Runtime (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Epic Games Launcher Prerequisites (x64)
YoloMouse
VirtViewer 5.0-256 (64-bit)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Paradox Launcher v2
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64)
NVIDIA Graphics Driver 471.41
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Oracle VM VirtualBox 6.1.12
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000001C4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001D48
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001BDC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000038C8
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe 00000824
C:\Program Files\Greenshot\Greenshot.exe 000021A4
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002DE8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000085C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2106.14307.0_x64__8wekyb3d8bbwe\Cortana.exe 0000254C
C:\Program Files\WindowsApps\Microsoft.GamingApp_2107.1001.10.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 000025C0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21060.9012.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002AD8
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00000A8C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12105.1001.23.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002F44
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21062.150.0_x64__8wekyb3d8bbwe\YourPhone.exe 000015C4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21061.10121.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002608
C:\Users\Derek\AppData\Local\FluxSoftware\Flux\flux.exe 000019F8
C:\WINDOWS\Explorer.EXE 00000724
C:\WINDOWS\System32\svchost.exe 00002744
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001CD0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003090
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000B0C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002738
C:\WINDOWS\system32\DllHost.exe 000034D4
C:\WINDOWS\system32\SearchProtocolHost.exe 000025E4
C:\WINDOWS\system32\SettingSyncHost.exe 000020B8
C:\WINDOWS\system32\conhost.exe 00001D88
C:\WINDOWS\system32\sihost.exe 00001A2C
C:\WINDOWS\system32\svchost.exe 00002688
C:\WINDOWS\system32\taskhostw.exe 00001AC4
C:\Windows\System32\RuntimeBroker.exe 00002854
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00002664
C:\Windows\System32\smartscreen.exe 00001528
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002208
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe

I posted above, same issue. It is all over the place... S.E... y'all folks looking into it?

Shooter

I'm having the same issue, and I've tried everything short of reinstalling my OS. Hopefully, we can get a fix to this soon.