ticket 571890: I still can't login 4 days after i bought the game

regarding call : 571890

Last tuesday (20 juli) I made a 2nd Square Enix account for my brother to play FF14 with me.
Creating the account was no problem and I could buy the FF14 package without problem

Then I started to try to login to the Mog station to register the game code.
I tried logging in with the 2nd SE account (using the correct ID and not the email ofcourse) but all day long it won't accept the account


Today, saterday 24 juli I still didn't get any update about my ticket
So I made another account using that mog station and it finally worked...(not there yet, other problem occured)
For that account I used the code I got from the SE website and it accepted that
I have a 30 day free with that account so I tried to login....got the error I got subscription even though the mog station said i had 30
Ok f-it ,let's make a standard 30 day subscription

Everything seems to go good, so after that I tried to login to the game

still "This service account does not have a valid FINAL FANTASY XIV license for this platform or your subscription has expired.
To register a license....."


Can someone help me ?
bought the game 4 days ago and I still can't play it..

Double check your region.
If you bought the game for say EU, but are trying to activate it on a NA website, it will give you the error you mentioned.

Thanks for your help Kirika, but

The error comes when entering the pasword in the launcher itself.
(I know you can set the region to a data server once you are in...but I can't get in at all)