FF14 Unexpected Error has Occured

Started getting this error from time to time(got it first when got around lvl 41) and now every time I'm near the ARR MSQ First Blood location(the entrance to the cave) I get this error(Please note getting it randomly sometimes also):

ffxiv_dx11.exe+1318078
ffxiv_dx11.exe+131A66E
ffxiv_dx11.exe+131D135
ffxiv_dx11.exe+4685DC
ffxiv_dx11.exe+13E6739
KERNEL32.DLL+17034
ntdll.dll+52651

-Please note that ALL my drivers are update date, haven't changed, modified, tinkered with the game files in any way. Didn't do any changes to my laptops software, hardware, whatever since installing FF14. No issues come up with any games I've played from Steam or other. Playing on the Steam Version.

Good morning and thank you for posting in the Final Fantasy XIV Technical Suppot Forums.


Are you able to provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


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Hello, please see below:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\lauri\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz (8 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 9VCN22WW
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16258.301MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18818.301MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.995GB SYSTEM_FREEDISC_SPACE 7.657GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.497GB SYSTEM_FREEDISC_SPACE 139.743GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8129.150 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a5d0ffe42e074935\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a5d0ffe42e074935\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a5d0ffe42e074935\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a5d0ffe42e074935\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7637
SYSTEM_GRAPHICS_DRIVER_DATE 1/16/2020 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_210024c92ce4e08f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_210024c92ce4e08f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_210024c92ce4e08f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_210024c92ce4e08f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7111
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2021 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (Microsoft LifeChat LX-3000)
SYSTEM_SOUND_DEVICE_ID {625CF3AD-9975-425E-8B0E-EA84404EFE0A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1081
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2021 03:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {54F1FFCD-DCC7-4C3E-BB38-0BAE8D94B924}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8710.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/22/2019 03:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0DDA8270-BF25-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6AC56A0-75F2-11EA-8001444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6ACA4C0-75F2-11EA-8002444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0DDE7A10-BF25-11E9-8003444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45891750-14B1-11E9-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52EFD840-BEE1-11E9-8001444553540000}
SYSTEM_INPUT_NAME Microsoft LifeChat LX-3000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45893E60-14B1-11E9-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6ACF2E0-75F2-11EA-8003444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FF14 Unexpected Error has Occured — Mozilla Firefox
Task Manager
Settings
Settings
Microsoft Store
Microsoft Store
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Iron Harvest - Rusviet Revolution
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FL Studio 20
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Microsoft Edge
Microsoft Edge Update
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vcpp_crt.redist.clickonce
Microsoft XNA Framework Redistributable 3.1
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Kits Configuration Installer
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Windows SDK EULA
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SDK ARM Redistributables
UE4 Prerequisites (x64)
Windows App Certification Kit SupportedApiList x86
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Microsoft System CLR Types for SQL Server vNext CTP1.6
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Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
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Windows SDK Desktop Tools arm64
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Windows IoT Extension SDK Contracts
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Battlestate Games Launcher 12.8.3.1445
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Windows Mobile Extension SDK
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Windows SDK Desktop Headers arm
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Mozilla Firefox (x64 en-US)
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Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration (x64)
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Microsoft .NET Core Targeting Pack - 3.1.0 (x64)
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27024
Malwarebytes version 4.4.0.117
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows App Certification Kit Native Components
Universal CRT Tools x64
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Intel(R) Management Engine Driver
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft SQL Server 2014 Express LocalDB
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft .NET Core 3.1 Templates 3.1.201 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Core AppHost Pack - 3.1.3 (x64_arm)
Microsoft Visual Studio Installer
Microsoft Windows Desktop Targeting Pack - 3.1.0 (x64)
Microsoft Windows Desktop Runtime - 3.1.3 (x64)
MAXtoA for 3ds Max 2020
Microsoft ASP.NET Core 3.1.3 Shared Framework (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft .NET Core Host FX Resolver - 3.0.0 (x64)
VS Script Debugging Common
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Windows SDK DirectX x64 Remote
Microsoft .NET Core Runtime - 3.1.8 (x64)
Microsoft System CLR Types for SQL Server vNext CTP1.6
Phoenix Launcher
Microsoft VC++ redistributables repacked.
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Application Verifier x64 External Package
NVIDIA Graphics Driver 471.11
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Management Engine Components
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU
Warcraft Logs Uploader 4.4.3
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Intel(R) Chipset Device Software
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Microsoft .NET Core AppHost Pack - 3.1.3 (x64_x86)
Microsoft .NET Core Host FX Resolver - 3.1.3 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core AppHost Pack - 3.1.3 (x64_arm64)
Microsoft .NET Core Host - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.0.0 (x64)
Microsoft Update Health Tools
Lightworks
Microsoft .NET Core AppHost Pack - 3.1.3 (x64)
Intel(R) Management Engine Components
Microsoft .NET Core Toolset 3.1.201 (x64)
Blender
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
UE4 Prerequisites (x64)
Microsoft .NET Core Host - 3.0.0 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000029E0
C:\Program Files\Mozilla Firefox\firefox.exe 00002BD4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001CA8
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000020E4
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21060.9012.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000363C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12105.1001.23.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002E04
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.6282.0_x64__8wekyb3d8bbwe\GameBar.exe 000006B4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.6282.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 000015DC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21061.10121.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001C7C
C:\WINDOWS\Explorer.EXE 000023CC
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00002E5C
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 00001554
C:\WINDOWS\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 00001310
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_e1356fc87d32eeee\igfxEM.exe 00000720
C:\WINDOWS\System32\svchost.exe 00002ECC
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002370
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000029B8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000D34
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000053C
C:\WINDOWS\explorer.exe 000011A0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002EF0
C:\WINDOWS\system32\DllHost.exe 00003A2C
C:\WINDOWS\system32\SettingSyncHost.exe 00002D5C
C:\WINDOWS\system32\conhost.exe 00002A00
C:\WINDOWS\system32\rundll32.exe 000017A4
C:\WINDOWS\system32\sihost.exe 00001EF4
C:\WINDOWS\system32\svchost.exe 0000265C
C:\WINDOWS\system32\taskhostw.exe 000020A0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000006C4
C:\Windows\System32\CompPkgSrv.exe 00003530
C:\Windows\System32\RtkAudUService64.exe 00003154
C:\Windows\System32\RuntimeBroker.exe 00002970
C:\Windows\System32\SecurityHealthSystray.exe 00000BC0
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000028AC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002DD4
D:\Program Files (x86)\Steam\GameOverlayUI.exe 000048E4
D:\Program Files (x86)\Steam\Steam.exe 00003464
D:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004A84
D:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004B08
D:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004940
D:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00001BE0