Program Error From Launcher on mac
When trying to launch the game starting 7/4/21 the launcher opens a black box and then the following program error is displayed.
"The program ffxivlauncher.64.exe has encountered a serious problem and need to close. we are sorry for the inconvenience. This can be Caused by a problem in FINAL FANTASY XIV ONLINE, or a deficiency in Wine, the compatibility layer which is being used to run FINAL FANTASY XIV ONLINE. Contact the makers of FINAL FANTASY XIV ONLINE for help."
My computer is an Apple MacBook pro, the OS is Big Sur version 11.4
Any help is appreciated, thanks.
Here are the error details if that helps.
Unhandled exception: page fault on read access to 0x64fd6574 in 64-bit code (0x00000000511a9525).
Register dump:
rip:00000000511a9525 rsp:000000000fa1e430 rbp:000000000fa1e490 eflags:00010202 ( R- -- I - - - )
rax:0000000000000005 rbx:00000000009c0000 rcx:0000000003dd0000 rdx:000000000fa1e4f0
rsi:000000000125a157 rdi:00000000009c0000 r8:00000000656e696c r9:00000000511bb160 r10:00000000000000a7
r11:00000000000000dd r12:0000000000000006 r13:0000000003dda712 r14:000000000000007e r15:0000000064fd6568
Stack dump:
0x000000000fa1e430: 000000000000007f 0000000000000080
0x000000000fa1e440: 0000000000000081 0000000000000082
0x000000000fa1e450: 0000000000000083 0000000000000084
0x000000000fa1e460: 000000000fa1e4f0 00000000000666d0
0x000000000fa1e470: 000000000125a1b0 0000000000000000
0x000000000fa1e480: 000000000125a030 000000000000000c
0x000000000fa1e490: 000000000fa1e6e0 00000000511abe70
0x000000000fa1e4a0: 0000000000000000 0000000000000000
0x000000000fa1e4b0: 0000000000000000 0000000000000000
0x000000000fa1e4c0: 0000000fffffffe8 0000000001257e38
0x000000000fa1e4d0: 000000000fa1e600 000000007bc53d68
0x000000000fa1e4e0: 0000000000000000 00000000000666d0
Backtrace:
=>0 0x00000000511a9525 (0x000000000fa1e490)
0x00000000511a9525: movl 0x000000000000000c(%r15),%r8d
Modules:
Module Address Debug info Name (68 modules)
ELF 1000- 4000 Deferred <wine-loader>
PE 9250000- 948e000 Deferred nss3
PE 4eac0000- 4eac3000 Deferred wow64cpu
PE 4eae0000- 4eae5000 Deferred version
PE 4eaf0000- 4eaf4000 Deferred api-ms-win-core-synch-l1-2-0
PE 4ec50000- 4ec57000 Deferred winevulkan
PE 4ed10000- 4ed15000 Deferred schannel
PE 4eff0000- 4eff4000 Deferred api-ms-win-core-fibers-l1-1-1
PE 4fdf0000- 4fdf5000 Deferred dxgi
PE 4fec0000- 4ffb0000 Deferred user32
PE 50110000- 5011c000 Deferred gdi32
PE 50270000- 5027b000 Deferred advapi32
PE 50300000- 50313000 Deferred urlmon
PE 503a0000- 503cc000 Deferred ole32
PE 50520000- 5052b000 Deferred rpcrt4
PE 505a0000- 505ad000 Deferred oleaut32
PE 506f0000- 50fc7000 Deferred shell32
PE 510d0000- 510df000 Deferred shlwapi
PE 51150000- 51155000 Deferred shcore
PE 51170000- 51190000 Deferred wininet
PE 511f0000- 511fd000 Deferred mpr
PE 51220000- 51226000 Deferred ws2_32
PE 51250000- 512ca000 Deferred winmm
PE 51310000- 51316000 Deferred iphlpapi
PE 51340000- 51347000 Deferred winhttp
PE 51380000- 51386000 Deferred jsproxy
PE 51430000- 51436000 Deferred imm32
PE 51450000- 51457000 Deferred winemac
PE 51880000- 51885000 Deferred rsaenh
PE 518d0000- 518d5000 Deferred mlang
PE 519d0000- 519d4000 Deferred api-ms-win-core-localization-l1-2-1
PE 519e0000- 519e4000 Deferred api-ms-win-core-sysinfo-l1-2-1
PE 51b60000- 51b64000 Deferred api-ms-win-appmodel-runtime-l1-1-1
PE 51b80000- 51b84000 Deferred atlthunk
PE 51b90000- 51bb5000 Deferred ieframe
PE 51c10000- 51c63000 Deferred comctl32
PE 51d50000- 51d54000 Deferred usp10
PE 51f20000- 51f32000 Deferred mshtml
PE 52120000- 52130000 Deferred msvcrt
PE 521e0000- 521e7000 Deferred wsock32
PE 52200000- 522a5000 Deferred comdlg32
PE 522f0000- 522fd000 Deferred winspool
PE 52340000- 52344000 Deferred msimg32
PE 52350000- 52357000 Deferred netapi32
PE 52380000- 52385000 Deferred psapi
PE 52390000- 52395000 Deferred rasapi32
PE 523b0000- 523b4000 Deferred rasdlg
PE 523c0000- 523c4000 Deferred secur32
PE 52400000- 52417000 Deferred setupapi
PE 52470000- 52474000 Deferred userenv
PE 52490000- 52495000 Deferred uxtheme
PE 524c0000- 524c6000 Deferred wintrust
PE 52500000- 52545000 Deferred crypt32
PE 525e0000- 525e5000 Deferred bcrypt
PE 52600000- 52609000 Deferred wineps
PE 52670000- 52674000 Deferred kerberos
PE 528a0000- 528a5000 Deferred dwmapi
PE 528c0000- 528c6000 Deferred dnsapi
PE 529e0000- 529e5000 Deferred msctf
PE 52a10000- 52a33000 Deferred jscript
PE 535e0000- 535e5000 Deferred d3d11
PE 54b40000- 54b64000 Deferred msxml3
PE 65fc0000- 660aa000 Deferred mozglue
PE 69c40000- 6dcd6000 Deferred xul
PE 70880000- 70963000 Deferred lgpllibs
PE 7b410000- 7b5cf000 Deferred kernel32
PE 7bc20000- 7bc33000 Deferred ntdll
PE 140000000- 140b97000 Deferred ffxivlauncher64
Threads:
process tid prio (all id:s are in hex)
00000008 winewrapper.exe
00000009 0
0000000c services.exe
00000036 0
00000022 0
0000001f 0
0000001a 0
00000016 0
00000011 0
0000000e 0
0000000d 0
0000000f winedevice.exe
00000017 0
00000015 0
00000014 0
00000010 0
00000018 plugplay.exe
0000001c 0
0000001b 0
00000019 0
0000001d winedevice.exe
00000024 0
00000023 0
00000021 0
00000020 0
0000001e 0
00000025 explorer.exe
00000029 0
00000028 0
00000027 0
00000026 0
00000030 (D) C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe
0000006c 0
0000006b 0
0000006a 0
00000069 0
00000068 0
00000067 0 <==
00000066 0
00000065 0
00000064 -1
00000063 0
00000062 0
00000061 0
00000060 0
0000005f 0
0000005e 0
0000005d 0
0000005c 0
0000005b 0
0000005a 0
00000059 0
00000058 0
00000057 0
00000056 0
00000055 0
00000054 0
00000053 0
00000052 0
00000051 0
00000050 -1
0000004f -1
0000004e 0
0000004d 0
0000004c 0
0000004b 0
0000004a 0
00000049 0
00000048 0
00000047 0
00000046 0
00000045 0
00000044 0
00000043 0
00000042 0
00000041 0
00000040 0
0000003f 0
0000003e 0
00000032 0
00000031 0
00000034 rpcss.exe
0000003b 0
0000003a 0
00000039 0
00000038 0
00000037 0
00000035 0
System information:
Wine build: wine-4.0-7860-g83eb87b6402
Platform: x86_64
Version: Windows 7
Host system: Darwin
Host version: 20.5.0