Problem with Outlandish Man

I did all the story quests up to "A time to everyone Purpose". To do this quest it asks me to compete the crystal tower but even though I did all the quests I can't see Outlandish man. I checked on forums as well as sites that talk about this quest and they all say the same thing, that I must complete "The Ultimate Weapon". Other people can see the NPC but not me. I've been searching forums for 3 hours and I'm wasting game time that I paid for because I paid to play FFXIV, not to check the internet. Any solution?


28/06/2021
All the time, every time I try
Crystal-Goblin
Ux Uhl
The outlandish man
Warrior 58
Solo and Party
Mor Dhona at x:21 y:8
Laptop Model Acer Aspire 3

If he's not there then you've probably already picked up the quest. Try checking your journal in the "Chronicles of a New Era" if you have done or accepted any of these quests: Legacy of Allag -> Sanding It Down -> A Performance for the Ages -> Labyrinth of the Ancients (that's where the first 24 men CT raid starts)

This is the second post within a week where a first-time poster has said they can't find the Outlandish Man, the first one being here:
https://forum.square-enix.com/ffxiv/...oes-not-appear

Is it possible that the 5.57 patch broke something?