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for some reason ever since i logged in this morning i keep getting Disconnected every few minutes (error 90006), with the occassional error 2002 upon trying to re-log in. i play on Ultros, Primal Data Center. i play on Playstation 4, wired connection. nothing else seems to be disconnecting so i’m pretty sure it’s not my ISP.
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Please try the following troubleshooting steps:
- Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
- The issue could also be from the "Date & Time" settings on your PS4.
1. Close the FINAL FANTASY XIV game/application.
2. Go to [SETTINGS] on your PS4
3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
4. Once the date and time have been updated, please restart your PS4 console.
5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.
Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.
If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Thank you for posting in the Final Fantasy Technical Support Forums.