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I made a thread months ago and the issue still is happening.
I got a whole ONE response from the team and it was basically "did you try turning it off and on again?" re: my keyboard drivers. Then after I responded, I got another month of silence before the team was like "cool great guess the situation is resolved" and moved it to closed problems.
When it's not resolved at all. I'm incredibly frustrated.
Technical support, PLEASE be better. I'm begging you here, I still need your help.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Are you able to see if this issue occurs if with a different keyboard? For testing purposes, we advise to try a different keyboard to see if the issue occurs again
Thank you for visiting the Final Fantasy XIV Technical Support Forums
I have tried with another keyboard, and on another device, and the problem still persists. Any ideas what I should do moving forward?
bumping in hopes of getting some help :'(