Opening Gathering Log in particular way crashes the game every time.

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Since Patch 5.55 for sure, possibly earlier.
Frequency: Every time when opening gathering log in this particular way.
World name: Ragnarok
Character name: Eira Valkyrie
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Any
Party or solo: Any
In-game time: Any
Area and coordinates: Any
Housing: Any
Steps:
1. Open Gathering Log via any means.
2. Navigate to Skysteel Tools page, select the item that is collected in the Diadem. For Botanist, it is "Oddly Delicate Birch Log", for example. This issue may affect more selections, but have only confirmed it for these ones.
3. Close the Gathering Log.
4. Reopen the Gathering Log via any means. Game will now crash.

Video Guide to recreate bug: https://www.youtube.com/watch?v=a0xbytXEzKc
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: N/A, not a connection issue
- Modem maker/model number: N/A, not a connection issue

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\eiral\Documents
FINAL FANTASY XIV - A Realm Reborn E:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bitar (6.2, version 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 0806
SYSTEM_LANGUAGE svenska. Nationell inställning: svenska
SYSTEM_MEMORY 16320.223MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18752.223MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.768GB SYSTEM_FREEDISC_SPACE 141.710GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 2422.984GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8160.111 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6663
SYSTEM_GRAPHICS_DRIVER_DATE 5/27/2021 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Högtalare (SteelSeries Siberia 800)
SYSTEM_SOUND_DEVICE_ID {39926738-4ECB-4DBF-8805-DDDAB80D8D22}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 4/22/2021 02:00:00
SYSTEM_SOUND Hörlurar på headset (Wireless Controller)
SYSTEM_SOUND_DEVICE_ID {E345F2E2-1EF9-41FB-A1C0-5B7E97B107DF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 4/22/2021 02:00:00
SYSTEM_SOUND Realtek HDMI Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AC0D38FA-6CA2-42A3-9CC5-6292EBB0C547}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8142
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 5/2/2017 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tangentbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B8AC50-D08D-11E7-8003444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B63B50-D08D-11E7-8002444553540000}
SYSTEM_INPUT_NAME ndPoint1 Inte
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B8AC50-D08D-11E7-8008444553540000}
SYSTEM_INPUT_NAME ndPoint1 Inte
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B8AC50-D08D-11E7-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Siberia 800
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F63520-4F26-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F7BBC0-4F26-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F7E2D0-4F26-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F830F0-4F26-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F85800-4F26-11EA-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5F87F10-4F26-11EA-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2EBE9CF0-780E-11E9-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {03B8AC50-D08D-11E7-8009444553540000}
SYSTEM_INPUT_NAME SteelSeries Siberia 800
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
FINAL FANTASY XIV
MainWindow
Microsoft Text Input Application
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Inställningar
Filmer
lahee-static - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
K-Lite Codec Pack 16.1.2 Standard
Microsoft Edge
Microsoft Edge Update
OBS Studio
Overwolf
SpeedFan (remove only)
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Java 8 Update 281
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
Gyazo 4.2.0.0
Microsoft Visual C++ 2005 Redistributable
Minecraft
BankID säkerhetsprogram
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.15.1
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Handelsbanken kortläsare
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Bitwarden
Vortex
7-Zip 19.00 (x64)
Genshin Impact
Logitech Options
Mozilla Firefox 90.0 (x64 en-US)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Evoland Legendary Edition
Terraria
Ori and the Will of the Wisps
Lair of the Clockwork God
Celeste Original Soundtrack
Hades
Resident Evil Village
Devil's Kiss
Portal Reloaded
First Snow
Helltaker
Starbound
The Forest
Subnautica
No Man's Sky
Tales of Zestiria
Starbound - Unstable
Timespinner
Iconoclasts
Reveal The Deep
Helen's Mysterious Castle
Resident Evil 7 Biohazard
Tales of Berseria
Highway Blossoms
The Elder Scrolls V: Skyrim Special Edition
Celeste
Left 4 Dead 2
SteamWorld Dig 2
Portal 2
Disco Elysium
Raft
Bloodstained: Ritual of the Night
Vigil: The Longest Night
Outer Wilds
Heaven's Vault
Blasphemous
Subnautica: Below Zero
Touhou Luna Nights
Valheim
Trials of Mana
Amnesia: Rebirth
SteelSeries Engine 3.20.0
VLC media player
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Update for Windows 10 for x64-based Systems (KB4023057)
Java 8 Update 281 (64-bit)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Grafikdrivrutin 466.63
NVIDIA GeForce Experience 3.22.0.32
NVIDIA Optimus Update 38.0.7.0
NVIDIA PhysX systemprogramvara 9.19.0218
NVIDIA-uppdatering 38.0.7.0
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA SHIELD Streaming
NVIDIA HD audiodrivrutin 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.22.0.32
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002864
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002700
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002090
C:\Program Files\Logitech\LogiOptions\LogiOptions.exe 00002534
C:\Program Files\Mozilla Firefox\firefox.exe 00000E7C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000017F8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002480
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00002628
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.137.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002030
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21021.10311.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000644
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 000025BC
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 000025D4
C:\Users\eiral\AppData\Local\Discord\app-1.0.9002\Discord.exe 00002C94
C:\WINDOWS\Explorer.EXE 00001A20
C:\WINDOWS\System32\svchost.exe 00001A14
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001F40
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001CDC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002808
C:\WINDOWS\system32\ApplicationFrameHost.exe 000032A4
C:\WINDOWS\system32\DllHost.exe 00003100
C:\WINDOWS\system32\SearchFilterHost.exe 000029B0
C:\WINDOWS\system32\conhost.exe 0000229C
C:\WINDOWS\system32\ctfmon.exe 000019E0
C:\WINDOWS\system32\sihost.exe 00000394
C:\WINDOWS\system32\svchost.exe 00001760
C:\WINDOWS\system32\taskhostw.exe 000018A4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000310C
C:\Windows\System32\CompPkgSrv.exe 00002BE0
C:\Windows\System32\GameBarPresenceWriter.exe 00002AC4
C:\Windows\System32\RuntimeBroker.exe 000019B0
C:\Windows\System32\SecurityHealthSystray.exe 0000240C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002794
C:\Windows\System32\smartscreen.exe 00000778
E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000207C
E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000059C
E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001170

I have additional information for this bug report:

This only started happening to me upon reaching level 80 and going after lvl 80 white scrip collectables.
Selecting a lvl 80 collectable and closing the gathering log will cause it to crash the next time the log is opened. Selecting anything level 79 and below will not causing this issue.


I have found a workaround for the moment, if you have clicked on a level 80 item, be sure to click on a level 79 or below item before closing the gathering log and will will not crash the next time you open it

Quote:

---

Originally Posted by EMPstrike

I have additional information for this bug report:

This only started happening to me upon reaching level 80 and going after lvl 80 white scrip collectables.
Selecting a lvl 80 collectable and closing the gathering log will cause it to crash the next time the log is opened. Selecting anything level 79 and below will not causing this issue.


I have found a workaround for the moment, if you have clicked on a level 80 item, be sure to click on a level 79 or below item before closing the gathering log and will will not crash the next time you open it

---

This does not work. It's not a guarantee that it crashes on the next open, it seems to happen semi-randomly. If it hasn't crashed for you, count your blessings and buy a lottery ticket because I've been testing "workarounds" all day with no success. It ALWAYS crashes at some point.

I have been having issues with this too, the software crashes with a general error.

Code:

---

---------------------------
FINAL FANTASY XIV
---------------------------
An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2021-05-29_03:54

ffxiv_dx11.exe+8C2840
ffxiv_dx11.exe+8B44D4
ffxiv_dx11.exe+1605793
ffxiv_dx11.exe+1609B7F
ffxiv_dx11.exe+78EC21
ffxiv_dx11.exe+1605793
ffxiv_dx11.exe+1609B7F
ffxiv_dx11.exe+78E865
---------------------------
OK 
---------------------------

---

It is not limited to just the one item specified in the OP. The Skybuilders tab exists on both gathering types (primary and secondary tools), and the game can crash similarly in those categories (yes, even if there's only two items in the Quarrying tab), but it is inconsistent still.

I think it's more of an issue with the final two items in this list. I am not sure if it's related to how the game defaults to it's partnering tab on the Level categories

If I were to take additional information from EMPstrike, this should be occurring on multiple categories, specifically items at the bottom of the list.
I myself am only facing this issue due to work on my Skybuilders tools, which have their resources at the bottom of the list.