I bought the Endwalker deluxe preorder edition on steam but used the basic code first

so I just bought the deluxe edition of the Endwalker preorder on steam and tried to put it on my square Enix account but I used the basic code first and now it says that the deluxe code is "Invalid" and cannot use it. what do I do about this?

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Originally Posted by Galbatorix

what do I do about this?

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Nothing, because that's right. At the moment you can only enter the preorder code.

You won't be able to enter the actual expansion code until 22nd November (official launch day, not the 19th for early access).

It's only Steam people who even have the expansion code, anyone buying from the Square Enix store won't get that code until 22nd November.

So basically don't panic, that's all how it's supposed to be (this is how the last 3 expansions worked so it's likely this one will be the same as well)

ok thank you I was really confused by this and sorry I didn't see this sooner I didn't get a notification

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

Good luck with your adventures through Eorzea!