Would definitely appreciate some help because this one has me baffled. I'll try to be detailed incase anything helps.
The issue started May 25 around 9 in the evening UK time. I had been playing the game fine all day, was an hour and a half into a raid and got a Direct X error and crashed. From this point on, the game will always crash either during the log in screen or within 1-10 seconds of logging in. Crashes vary from blue screen and Restart, Direct X errors or errors with Japanese text. Blue screen + restart states an Internal Video scheduler error.
I am on laptop and everything except FF14 functions fine. When I load the game it feels like the graphics are slightly worse and the color contrast and sharpness are less.
I have tried the following fixes and all have had no effect whatsoever:
-Fully reinstalled the game.
-Deleted the FFXIV.cfg incase of corruption.
-Fully updated all drivers with a driver update tool and ran Windows Update. (I did not Update recently before the error)
-Ensured DirectX is fully updated
-Disabled (and even removed) Discord and any other overlay.
-Ensured all Internet Explorer settings are correct and deleted history
-Ran a full Malware scan
-Ran "chkdsk /f /r" from the Command
-Ran "sfc /scannow" from the Command.
-Opened Apps and Features and removed any recently added programs.
-Checked Nvidia was not using SLI
-Tried switching graphics processer/PhysX to CPU to see if it was a Nvidia issue there.
-Switched to DirectX 9
-Probably more I can't remember.
-I have not tried underclocking and would appreciate a step-by-step if there's a chance this might be a fix.
Again, this happened completely out of the blue and my laptop is otherwise perfectly functional. Although I do notice 100% cpu usage for up to half a minute or so on start up and ff14 has very high disk usage for a few seconds after clicking play, which both settle afterward. Just adding that incase it means anything.
Quote:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\liams\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
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FFXIVLauncher
Microsoft Text Input Application
Game always crashes on loading in. - Google Chrome
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Game always crashes on loading in.
Printable View
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05-28-2021, 09:06 PMLiam_HarperGame always crashes on loading in.
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05-28-2021, 09:25 PMMilkieTea
Heyo! This actually happened to me about 2 months ago. XIV is very system usage heavy, so whenever something internal is failing using XIV will exacerbate it. I was getting BSODs, etc etc. Everything else *seemed* to be running just fine, but typically if you're getting constant BSODs (even if it's only with one program) it means something's failing internally. With the BSOD error you're getting, I'd try underclocking your GPU (https://www.wepc.com/how-to/underclock-gpu/) and if that doesn't work, try completely uninstalling windows and reinstalling it (without saving any files to the PC itself, so try and nab a flashdrive to save important information.)
https://helpdeskgeek.com/windows-10/...in-windows-10/ try any of these fixes as well if the above doesn't work. -
05-29-2021, 01:29 AMLiam_Harper
Cheers, I imagine you're correct that something is internally failing. CPU and Disk usage skyrocket with some of the apps or programs I used to try and fix things, so I guess they're exacerbating things a little too.
Underclocking and the linked fixes seem to have had no effect (and it seems my GPU wasn't overclocked or has any overheating issues). Doing a Clean Boot had no effect either.
I'll have a go at a full Factory Reset soon and wipe all files. I assume if that fails it indicates that it's my laptop itself that is breaking down and the only option is a new one? -
05-29-2021, 07:19 AMMilkieTeaYeah, at that point. If it were any other time I’d recommend trying to salvage it by replacing the GPU with an older but cheaper model (IE I’m using a 1050ti which NORMALLY is about $150) but the prices of GPUs arent worth trying and failing, right now, and would probably cost the same OR MORE as replacing with a new gaming laptop.Quote:
Originally Posted by Liam_Harper
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06-01-2021, 09:48 PMLiam_Harper
Update: Full Factory Reset had no effect, definitely seems like a fried GPU. I agree replacing a GPU in a 5 year old laptop just isn't worth risking, but I've got my older laptop back running for now and will buy a new one if needed. Sucks but these things happen. Cheers for the help :)
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06-04-2021, 12:03 AMRhaervis
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".
Good luck with your adventures through Eorzea!