Gathering log crash ever since 5.55

So I've been getting this really strange crash relating to the gathering log. (I can replicate it very easily).

Basically, If I open the gathering log and click on a collectible in Stormblood areas and Diadem (Ruby Sea and Yanxia are the ones that I've found so far), the game will crash the next time I open the gathering log.

It seems that accessing the map through the gathering log in either of these three zones will cause the issue. This is actually the first ever issue like this since I've started playing in early 2020. It's not game breaking or anything but it just means I have to manually teleport each time and use external maps for gathering instead of selecting the collectible and teleporting.

So far, I've updated my graphics driver and plan to reinstall the game if there isn't something easier I can do to fix this.

Here's a screenshot with the error I get.
https://img2.finalfantasyxiv.com/acc...917.1580568274

Any advice is greatly appreciated. Thanks!

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hello!

Yes, FFXIV is the only program running when the issue occurs. So far, I've only updated my graphics driver.

The crashes only started happening ever since the 5.55 patch yesterday. I know this since I've gone gathering in the zones I mentioned just one or two days before the patch and everything was fine. That's why I thought maybe something went wrong when installing the patch.

Here's the system report too:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Alex\Documents
FINAL FANTASY XIV ONLINE F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F41
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16329.332MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18761.332MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.338GB SYSTEM_FREEDISC_SPACE 417.369GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 954.812GB SYSTEM_FREEDISC_SPACE 575.554GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 908.187GB SYSTEM_FREEDISC_SPACE 507.523GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8164.666 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/13/2021 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {0909CA32-77FA-4931-98A1-49AD86442DE1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {38A1195F-8978-47B8-894F-5F15C3A48A86}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_SOUND ASUS VP228 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8D047E64-AAEC-4117-B7E1-1343603D6FD4}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0060
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/3/2021 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB0140-8A79-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB2850-8A79-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB4F60-8A79-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB4F60-8A79-11EA-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB7670-8A79-11EA-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CC76E80-8A6E-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CC76E80-8A6E-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CC831D0-8A6E-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CC831D0-8A6E-11EA-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88EB4F60-8A79-11EA-8005444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Gathering log crash ever since 5.55 — Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Witcher 3 - Wild Hunt
Adobe Flash Player 11 Plugin
MSI Afterburner 4.6.1
Battle.net
DOOM Eternal
Dragon Ball Z Kakarot A New Power Awakens Part 2
Endless Space 2 Awakening
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Heroes of the Storm
Microsoft Edge
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RivaTuner Statistics Server 7.2.2
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Yakuza Kiwami 2
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Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Patriot Viper M2 SSD RGB
Nier Automata
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
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FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
osu!
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GOG GALAXY
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Yakuza 0
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ENE RGB HAL
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ENE_EHD_M2_HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RGB Fusion
AMD Ryzen Master
Cheat Engine 7.0
CPUID HWMonitor 1.41
Genshin Impact
Mozilla Firefox 88.0.1 (x64 en-US)
Mozilla Maintenance Service
Intel(R) Network Connections 23.5.0.0
Subverse
Terraria
Warframe
Plague Inc: Evolved
7 Days to Die
Mount & Blade II: Bannerlord
Elite Dangerous
Stardew Valley
Mount & Blade: Warband
Valheim
VLC media player
WinRAR 5.71 (64-bit)
AMD Ryzen Master
Patriot Viper M2 SSD RGB
Microsoft Update Health Tools
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
ENE RGB HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Network Connections 23.5.0.0
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 466.47
NVIDIA GeForce Experience 3.22.0.32
NVIDIA Optimus Update 38.0.7.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.7.0
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
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NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.22.0.32
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002568
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00000124
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00002CD0
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000163C
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00002E5C
C:\Program Files\Mozilla Firefox\firefox.exe 00000918
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000D7C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001258
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00000764
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20112.72.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001E5C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002FFC
C:\Windows\Explorer.EXE 00002FD4
C:\Windows\System32\CompPkgSrv.exe 000030B8
C:\Windows\System32\RtkAudUService64.exe 00000844
C:\Windows\System32\RuntimeBroker.exe 00000760
C:\Windows\System32\SecurityHealthSystray.exe 00000EAC
C:\Windows\System32\smartscreen.exe 00002418
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002B54
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000249C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000000C0
C:\Windows\system32\ApplicationFrameHost.exe 00000DF8
C:\Windows\system32\DllHost.exe 00001FEC
C:\Windows\system32\conhost.exe 00002660
C:\Windows\system32\sihost.exe 00001690
C:\Windows\system32\svchost.exe 00003188
C:\Windows\system32\taskhostw.exe 00002A14
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000EB4
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000012C8

Hi There -

I am also experiencing Direct X crashes when opening the gathering log. This issue is easily replicated, and has happened across a wide variety of zones in Shadowbringers, including cities/hubs like the Crystarium and Eulmore.

I have experienced this error on DirectX 11, I switched to DirectX 9 and received the error as well. I have tried uninstalling and reinstalling the game entirely. I updated my graphics drivers prior to May 25 and the launch of patch 5.55, and was actively using the gathering log prior to May 25 in game with no issues, so it does seem related to 5.55.

Here's my system information dump as well:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Andrew\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/08/12 22:44:24 Ver: 04.12
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8147.414MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 11843.230MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.884GB SYSTEM_FREEDISC_SPACE 45.591GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.062GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.974GB SYSTEM_FREEDISC_SPACE 477.811GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4073.707 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/12/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4073.707 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d71d3f5ea7618cbb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/12/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Razer Nari - Game)
SYSTEM_SOUND_DEVICE_ID {0FFF11EA-9CFD-4C9E-B9D5-8C3134FB4F88}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.15063.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/17/2019 18:00:00
SYSTEM_SOUND Headset Earphone (Razer Nari - Chat)
SYSTEM_SOUND_DEVICE_ID {5CBA6813-B847-4686-B02F-9A565E4B75E6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.15063.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/17/2019 18:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {3676A2BC-FFE3-4B39-9A29-01CBCBBCE7AF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 18:00:00
SYSTEM_SOUND Speakers (THX Spatial - Synapse)
SYSTEM_SOUND_DEVICE_ID {FA5799E0-B7BA-45ED-8C8F-1023372B8916}
SYSTEM_SOUND_DEVICE_NAME THXVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.15063.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/17/2019 18:00:00
SYSTEM_SOUND VE247 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D01D827D-61AE-4FA1-B8F4-FFFD8F52F781}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3D301D0-5D37-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Base Station Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2F30C70-5D3A-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2F3F6D0-5D3A-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2F3F6D0-5D3A-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B29DA4F0-85B6-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {311FD6C0-5D39-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Nari
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3D301D0-5D37-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Base Station Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2F3F6D0-5D3A-11E9-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {311FFDD0-5D39-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Nari
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3D3EC30-5D37-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Base Station Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2A768F0-85B6-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2A79000-85B6-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2A7B710-85B6-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2A7DE20-85B6-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3D3EC30-5D37-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Base Station Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46085C00-80CF-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV Forums - Google Chrome
FFXIVLauncher
Mail
Inbox - Gmail ‎- Mail
Settings
Settings
general - Discord
Microsoft Text Input Application
Untitled - Paint


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Diablo
Battle.net
Diablo II
Diablo III
Google Chrome
Microsoft Edge
Microsoft Edge Update
NexusTK
Npcap 0.94
OBS Studio
Overwolf
Razer Surround
Razer Synapse
Steam
The Elder Scrolls Online
WinRAR 5.50 (32-bit)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft XNA Framework Redistributable 3.1
Minecraft
FINAL FANTASY XIV ONLINE
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
D2SE V2.2.0
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.67
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Curse
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
Skyrim Script Extender (SKSE)
Golf With Your Friends
The Elder Scrolls V: Skyrim
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Node.js
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Graphics Driver 466.47
NVIDIA GeForce Experience 3.22.0.32
NVIDIA Optimus Update 38.0.7.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.7.0
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.22.0.32
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Chatterino version default


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000271C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003BCC
C:\Program Files (x86)\Razer\APO051cDrv\Drivers\x64\THXHelper051C.exe 00001148
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002C30
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00002E5C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003D10
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000029E0
C:\Program Files (x86)\Razer\THXVAD\Drivers\x64\THXHelper22AD.exe 0000291C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000660
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000016A8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003810
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20120.4004.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000028CC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003CD4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000060C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxTsr.exe 000023C8
C:\ProgramData\Razer\Synapse3\Service\Bin\RzLightingEngineHelper.exe 00001C34
C:\Users\Andrew\AppData\Local\Discord\app-1.0.9002\Discord.exe 00000680
C:\Users\Andrew\AppData\Local\FluxSoftware\Flux\flux.exe 000019AC
C:\WINDOWS\Explorer.EXE 00001E00
C:\WINDOWS\System32\rundll32.exe 00003C14
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001DBC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002770
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000000EC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000035B0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002C5C
C:\WINDOWS\system32\DllHost.exe 00000A90
C:\WINDOWS\system32\conhost.exe 00003720
C:\WINDOWS\system32\mspaint.exe 00002EA0
C:\WINDOWS\system32\sihost.exe 00000CB8
C:\WINDOWS\system32\svchost.exe 000020A4
C:\WINDOWS\system32\taskhostw.exe 00002A74
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003934
C:\Windows\System32\RuntimeBroker.exe 00003C94
C:\Windows\System32\SecurityHealthSystray.exe 00001B30
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000D08
C:\Windows\System32\smartscreen.exe 00002B54


I receive an error message similar to Jakie3239.

I'm also experiencing this issue. Made a post earlier but just saw this. Here is my info:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\jwb35\OneDrive\Documents
FINAL FANTASY XIV ONLINE K:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS FWKT05A
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16322.391MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27074.391MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.434GB SYSTEM_FREEDISC_SPACE 7.636GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 901.023GB SYSTEM_FREEDISC_SPACE 260.942GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 159.119GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.750 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.195 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/12/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.750 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.195 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1768 x 992 (32 bit) (30Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_e2d65adad7501d88\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/12/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND C24 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D998ADB0-AAF6-4BB1-88B0-9EF6A6B1FC08}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 19:00:00
SYSTEM_SOUND Headset Earphone (HyperX Virtual Surround Sound)
SYSTEM_SOUND_DEVICE_ID {27396071-256A-4307-B5F9-C4961A84CBEA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/21/2021 19:00:00
SYSTEM_SOUND LCD TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {97822AB8-67BA-486D-8E4F-986E9FFFB815}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1682B120-82EB-11E9-8006444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6E4390B0-7613-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDD0C8F0-F49F-11E7-8001444553540000}
SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {804F9C90-82EA-11E9-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6E43DED0-7613-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDD11710-F49F-11E7-8002444553540000}
SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79AD220-EC79-11E6-8001444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BBC80-EC79-11E6-8002444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8050D510-82EA-11E9-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8050FC20-82EA-11E9-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80512330-82EA-11E9-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6E4405E0-7613-11EB-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Those gay guys (and one girl) who play FF14 - Discord
(1) Home / Twitter - Google Chrome
Mustafa - The Hearse
Slack | Anthony C, Aquil B, Elizabeth A, Erika S, Jessica Start, Markeisha P, Patricia S, Vanessa M | ModSquad
Sticky Notes
Delivered text.docx - Word
Origin
Origin
Origin
Origin
Origin
Origin
Microsoft Text Input Application
Elgato Sound Capture
Sticky Notes
Settings
Settings
Calculator
Calculator
BTS (방탄소년단) 'Butter' Official MV - YouTube - Google Chrome
Amazon WorkSpaces
Gathering log crash ever since 5.55 - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Any Video Converter 5.9.3
ASIO4ALL
Audacity 2.2.1
Audacity 2.1.2
Bandicam
Bandicam MPEG-1 Decoder
Fraps
Google Chrome
Lenovo Power2Go
Lenovo Rescue System
Lenovo PowerDVD12
iZotope Nectar Elements
K-Lite Codec Pack 15.2.6 Basic
LAME v3.99.3 (for Windows)
Logitech Camera Settings
MAGIX Content and Soundpools
MAGIX Video Pro X (Templates and effects)
MEGAsync
Microsoft Edge
Microsoft Edge Update
MAGIX Speed burnR
OBS Studio
OPSWAT Client
Origin
Overwatch Test
MAGIX PC Check & Tuning 2021
Pritunl Client
Razer Chroma SDK Core Components
Rockstar Games Launcher
Rockstar Games Social Club
SHAREit
Steam
TechUtilities
Uplay
ForHonorBETA
Lenovo Vantage Service
WinRAR 5.01 (32-bit)
World of Warcraft
World of Warcraft Classic Demo
Snap Camera 1.12.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
Streamlabs Chatbot version 1.0.2.64
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Razer Synapse
Epic Games Launcher
Lenovo Accelerator Application
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
CameraHelperMsi
Pokémon Trading Card Game Online
LWS Help_main
Components
LWS Twitter
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft VC++ redistributables repacked.
Qualcomm Atheros 61x4 Wireless LAN Installer
LWS YouTube Plugin
FINAL FANTASY XIV ONLINE
Microsoft XNA Framework Redistributable 4.0
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
SlimDX Redistributable (June 2010)
Teams Machine-Wide Installer
erLT
Lenovo Power2Go
REACHit
The Sims™ 4
Intel® Security Assist
Wondershare Helper Compact 2.5.0
CORSAIR iCUE Software
Realtek Card Reader
Amazon WorkSpaces
Intel(R) Trusted Connect Services Client
Manual
Epic Online Services
Driver and Application Installation
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Microsoft Visual C++ 2005 Redistributable
Mass Effect™ 2
Microsoft Visual C++ 2005 Redistributable
LWS Launcher
LWS Webcam Software
Microsoft Silverlight
STAR WARS™ Battlefront™ II
OPSWAT Client
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
LWS WLM Plugin
Apple Software Update
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Lenovo Blacksilk USB Keyboard Driver
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Lenovo PowerDVD12
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
The Sims™ 3
The Sims™ 3 Pets
The Sims™ 3 Showtime
The Sims™ 3 University Life
Metric Collection SDK 35
Launcher Prerequisites (x64)
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Logitech Webcam Software
Microsoft XNA Framework Redistributable 4.0 Refresh
Metric Collection SDK
Curse
Headlander
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Amazon WorkSpaces
LWS Facebook
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Streamlabs OBS 0.11.16
Windows Driver Package - Qualcomm Atheros Communications Inc. (Qcamain10x64) Net (06/24/2015 12.0.0.102)
Windows Driver Package - NVIDIA (nvlddmkm) Display (07/22/2015 10.18.13.5362)
Windows Driver Package - Realtek Semiconduct Corp. (RTSUER) USB (05/11/2015 6.3.9600.31213)
CPUID CPU-Z 1.93
Windows Driver Package - NVIDIA Corporation (NVHDA) MEDIA (04/16/2015 1.3.34.3)
Windows Driver Package - Intel (e1dexpress) Net (06/18/2015 12.13.17.4)
Guild Wars 2
Lenovo Experience Improvement
MAGIX Travel Maps
MAGIX Video Pro X
Music Maker (64-Bit)
Update Notifier
Microsoft 365 Apps for enterprise - en-us
Microsoft Office Professional Plus 2016 - en-us
Intel(R) Network Connections Drivers
Cthulhu Saves the World
Monster Prom 2: Monster Camp
Tabletop Simulator
The Jackbox Party Pack
Blender
Super Rude Bear Resurrection
Golf With Your Friends
My Friend Pedro
Yu-Gi-Oh! Duel Links
Capitalism 2
Little Misfortune
Monster Prom
Temtem
SteelSeries Engine 3.9.0
Wondershare Filmora(Build 7.5.0)
Elgato Game Capture HD
Apple Application Support (64-bit)
Music Maker Update
paint.net
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
MSVCRT Redists
MAGIX Travel Maps
iCloud
Vita Concert Grand LE
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Music Maker Update
MAGIX Speed burnR
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
MAGIX Video Pro X
Lenovo Rescue System
Music Maker (64-Bit)
Music Maker Update
Logitech G HUB
ACID Music Studio 11.0 (x64)
MSVCRT Redists
Bonjour
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Qualcomm Atheros 61x4 Bluetooth Suite (64)
Movie Studio 16.0 Platinum
Epic Games Launcher Prerequisites (x64)
MAGIX Soundpool Music Maker - Feel good
MSVCRT Redists
Logitech Gaming Software
Intel(R) Management Engine Components
Node.js
Intel(R) Management Engine Driver
Apple Mobile Device Support
MAGIX Video Pro X (Migrate Content)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
GlobalProtect
Lenovo QuickOptimizer
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Update Notifier
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Dolby Digital Plus Advanced Audio
NVIDIA Graphics Driver 466.47
NVIDIA GeForce Experience 3.22.0.32
NVIDIA Optimus Update 38.0.7.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.7.0
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.22.0.32
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Chipset Device Software
Lenovo Solution Center
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Vegas Pro 13.0 (64-bit)
MSVCRT Redists
SOUND FORGE Audio Studio 13.0 (x64)
MSVCRT Redists
Intel(R) Management Engine Components
Music Maker Update
Intel(R) ME UninstallLegacy
Intel(R) Management Engine Components
Ventrilo Client for Windows x64
UpdateAssistant


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 0000377C
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 0000409C
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 0000229C
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00003478
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00006A64
C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc.exe 00000A1C
C:\Program Files (x86)\Lenovo\PowerDVD12\PDVD12Serv.exe 00000DF4
C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE 00005344
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000121C
C:\Program Files (x86)\OPSWAT\GEARS Client\Gears.exe 00003B30
C:\Program Files\Common Files\MAGIX Services\Update Notifier\QMxNetworkSync.exe 000034E8
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00004904
C:\Program Files\Dolby Digital Plus\ddp.exe 000024AC
C:\Program Files\LGHUB\lghub.exe 00004FBC
C:\Program Files\LGHUB\lghub_agent.exe 00004F10
C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe 000048CC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002044
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 000036F0
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00003618
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.8.8.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 0000247C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20120.4004.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00006704
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00000A50
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.621.4222.0_x64__8wekyb3d8bbwe\GameBar.exe 00003548
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.621.4222.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 000066AC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.137.0_x64__8wekyb3d8bbwe\YourPhone.exe 00005394
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21021.10311.0_x64__8wekyb3d8bbwe\Video.UI.exe 00005018
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.159.714.0_x86__zpdnekdrzrea0\Spotify.exe 00004160
C:\Users\jwb35\AppData\Local\Discord\app-1.0.9002\Discord.exe 00004EA0
C:\Users\jwb35\AppData\Local\MEGAsync\MEGAsync.exe 00003CBC
C:\Users\jwb35\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003728
C:\Users\jwb35\AppData\Local\slack\app-4.16.1\slack.exe 00004518
C:\WINDOWS\Explorer.EXE 00001978
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00004E7C
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 000025B8
C:\WINDOWS\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 000031D4
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001990
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002BB0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001C88
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000038A0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002418
C:\WINDOWS\system32\DllHost.exe 000056A8
C:\WINDOWS\system32\SettingSyncHost.exe 00002D3C
C:\WINDOWS\system32\conhost.exe 00003954
C:\WINDOWS\system32\sihost.exe 000010FC
C:\WINDOWS\system32\svchost.exe 00004DD0
C:\WINDOWS\system32\taskhostw.exe 00001234
C:\WINDOWS\system32\wbem\unsecapp.exe 00003D3C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001864
C:\Windows\System32\RuntimeBroker.exe 00004D20
C:\Windows\System32\SecurityHealthSystray.exe 0000342C
C:\Windows\System32\oobe\UserOOBEBroker.exe 000011DC
C:\Windows\System32\smartscreen.exe 0000215C
C:\Windows\jmesoft\hotkey.exe 00003E54
D:\LWS\Webcam Software\CameraHelperShell.exe 000015BC
D:\LWS\Webcam Software\LWS.exe 000041CC
D:\PanGPA.exe 0000210C
D:\Pritunl\pritunl.exe 000047E4
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002AD0
D:\Steam\steam.exe 000033F0
K:\Amazon Web Services, Inc\Amazon WorkSpaces\CefSharp.BrowserSubprocess.exe 00003DDC
K:\Amazon Web Services, Inc\Amazon WorkSpaces\workspaces.exe 00001BA8
K:\Corsair\CORSAIR iCUE Software\iCUE.exe 00004168
K:\Origin\Origin.exe 00002FE0
K:\Origin\QtWebEngineProcess.exe 00004B20
K:\SnapCam\Snap Camera.exe 00002FFC
K:\SoundCapture\SoundCapture.exe 000034CC
K:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006D88
K:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000062F4

i am also experience crashing when i acess the gathering log,never had crashes before 5.55 but now everytime i use the gathering log the game crashes with the same error that jakie posted.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Utilizador\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, Compilação 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz (4 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.30
SYSTEM_LANGUAGE português (Definição regional: português)
SYSTEM_MEMORY 8157.055MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16349.055MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.449GB SYSTEM_FREEDISC_SPACE 111.457GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4078.527 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_b5c7e9f1cc7d29c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_b5c7e9f1cc7d29c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_b5c7e9f1cc7d29c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_b5c7e9f1cc7d29c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE 5/13/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altifalantes (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3982C909-96B8-4B0D-B2C5-1B9C97F2189C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8199
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 6/27/2017 01:00:00
SYSTEM_SOUND Altifalantes (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {AE0163C5-1BAE-465C-A5CB-C0E96C3AC7F2}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 01:00:00
SYSTEM_SOUND Altifalantes (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {38ECD43E-E209-4125-8E2B-FC8CD5E6D443}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Rato
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDEE42F0-B0E1-11E7-8002444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDF15030-B0E1-11E7-8003444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDF17740-B0E1-11E7-8004444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Google Chrome
FFXIVLauncher
Laurenish - Discord
FINAL FANTASY XIV
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Shockwave Player 12.2
Adobe Genuine Service
Advanced Combat Tracker (remove only)
Adobe After Effects CC 2018
MSI Afterburner 4.6.3 Beta 2
Adobe Media Encoder CC 2018
Arduino
Battle.net
BattlEye Uninstall
Big Pack 8.4
BitRaider Streaming Client
Borderless Gaming
Counter-Strike 1.6
Deathcounter and Soundboard
DroidCam Client
Duke Nukem 3D Twentieth Anniversary World Tour
DZSALauncher version 0.0.4.8
EpocCam drivers 3.0.0
Earth's Special Forces
GameSpy Arcade
Google Chrome
Kingdom Hearts HD 1 5 and 2 5 ReMIX
LogMeIn Hamachi
Metahud for ESF ECX 1.00
Microsoft .NET Framework 1.1
Microsoft Edge
Microsoft Edge Update
Norton 360
OpenAL
Origin
Overwatch
Overwolf
Parsec
PCSX2 - Playstation 2 Emulator
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2018
PSpice Student 9.1
PunkBuster Services
Rockstar Games Launcher
Rockstar Games Social Club
RivaTuner Statistics Server 7.3.0 Beta 6
Skype versão 8.51
Steam
Star Wars The Old Republic
The Elder Scrolls Online
The Walking Dead The Final Season Episode 1
Tunngle
Unity
Unturned Server Organiser
Ubisoft Connect
Wireshark 3.4.5 64-bit
OpenOffice 4.1.3
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
vs_minshellmsires
Call of Duty World at War ver. 1.7.1263
Free Scan to PDF
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Tools for .Net 3.5
ILLUSION HoneySelect
vs_minshellinteropmsi
vs_communitymsires
FINAL FANTASY XIV ONLINE
Minecraft
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Web Companion
Star Wars: The Old Republic
Hi-Rez Studios Authenticate and Update Service
Deeds - Digital Electronics Education and Design Suite version 2.40.330
osu!
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29910
vs_communitymsi
swMSM
Gyazo 4.1.3.0
vs_FileTracker_Singleton
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
MSI Super Charger
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
vs_filehandler_amd64
UFO VPN version 2.3.1
Microsoft VC++ redistributables repacked.
NordVPN network TAP
Visual Studio 2012 x86 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
vs_minshellmsi
Dual-Core Optimizer
vs_filehandler_x86
TunnelBear
Google Drive
FIFA 21
Adobe Refresh Manager
Adobe Acrobat Reader DC - Português
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Software de Dispositivos Chipset Intel®
Gtk# for .Net 2.12.26
ESF Update 2 By XxKillerxX versão 3.0
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
vs_devenvmsi
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual Studio 2017 Tools for Unity
Microsoft .NET Framework 1.1
Arc
Microsoft XNA Framework Redistributable 4.0 Refresh
TunnelBear
Epic Games Launcher
LogMeIn Hamachi
Pokémon Trading Card Game Online
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Tools for .Net 3.5 - PTB Lang Pack
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual Studio Setup Configuration
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Streamlabs OBS 0.9.8
Visual Studio Community 2017
Nexus Mod Manager
FF Logs Uploader 5.4.6
AVG Protection
BlueStacks App Player
CCleaner
Cheat Engine 7.2
Cisco Packet Tracer 8.0 64Bit
DAEMON Tools Lite
GIMP 2.10.4
Mozilla Firefox 69.0.3 (x64 pt-PT)
Mozilla Maintenance Service
Apache NetBeans IDE 12.3
Microsoft Office Professional Plus 2016 - en-us
Call of Duty: World at War
FINAL FANTASY VIII - REMASTERED
NieR Replicant ver.1.22474487139...
EA SPORTS™ FIFA 21
SpeedRunners
DayZ
Just Cause 3
FINAL FANTASY III
No Man's Sky
Tabletop Simulator
FINAL FANTASY XIII-2
FINAL FANTASY IV
LIGHTNING RETURNS: FINAL FANTASY XIII
FINAL FANTASY X/X-2 HD Remaster
Skyrim Script Extender (SKSE)
FINAL FANTASY IX
FINAL FANTASY V
FINAL FANTASY VI
FINAL FANTASY VII
Garry's Mod
Wallpaper Engine
VRChat
NieR:Automata™
Counter-Strike: Global Offensive
Valheim
TAP-Windows 9.21.2
TeamSpeak 3 Client
VBCABLE, The Virtual Audio Cable
VLC media player
WinRAR 5.50 (64-bit)
Dauntless
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29910
Microsoft Visual C++ 2005 Redistributable (x64)
Resanance
Java(TM) SE Development Kit 11.0.2 (64-bit)
Intel® Trusted Connect Service Client
Update for Windows 10 for x64-based Systems (KB4023057)
NordVPN
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java(TM) SE Development Kit 15.0.2 (64-bit)
Intel® Software Guard Extensions Platform Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Bonjour
Java(TM) SE Development Kit 12 (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft VC++ redistributables repacked.
Epic Games Launcher Prerequisites (x64)
Microsoft Visual Studio Installer
Microsoft Visual Studio Team Foundation Server 2017 Office Integration (x64)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Visual Studio 2012 x64 Redistributables
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Oracle VM VirtualBox 6.1.18
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Controlador gráfico 466.47
NVIDIA Optimus Update 38.0.7.0
NVIDIA O software do sistema PhysX 9.19.0218
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA O controlador de HD Audio 1.3.38.60
NVIDIA Install Application
NVIDIA Update Core
NordVPN network TUN
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29910
Microsoft Visual Studio Team Foundation Server 2017 Office Integration Language Pack (x64) - ENU
Intel(R) ME UninstallLegacy
PhotoshopCC 2018


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002448
C:\Program Files (x86)\Gyazo\GyStation.exe 000020F0
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 00001A94
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002808
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001014
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00000680
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00001BD0
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00002FC4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002328
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.139.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001E50
C:\Users\Utilizador\AppData\Local\Discord\app-1.0.9002\Discord.exe 0000275C
C:\WINDOWS\Explorer.EXE 000004BC
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002080
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001C4C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001DDC
C:\WINDOWS\system32\DllHost.exe 000021FC
C:\WINDOWS\system32\sihost.exe 00001988
C:\WINDOWS\system32\svchost.exe 00002A58
C:\WINDOWS\system32\taskhostw.exe 00001A04
C:\Windows\System32\CompPkgSrv.exe 00002A3C
C:\Windows\System32\GameBarPresenceWriter.exe 00001A84
C:\Windows\System32\RuntimeBroker.exe 000018BC
C:\Windows\System32\SecurityHealthSystray.exe 000022C4
C:\Windows\System32\TiltWheelMouse.exe 000022FC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001B8C
C:\Windows\System32\smartscreen.exe 00001D6C

This may sound weird but I’m on PS5 and having a similar crashing issue since the new patch.

Opening the gathering log from the start menu seems to cause it. And it doesn’t happen all the time but when there is a crash it’s always the second I hit “gathering log” in the start menu.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
8) Install Windows and FINAL FANTASY XIV onto the same drive (preferably the C:/ drive)

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.