PS4 controller issues via Steam

Hi guys,

I'm wondering if you could point me in the right direction.

I have a PS4 controller here that i'm using via Steam to play the game, and i've just started getting a weird issue with it as of today.

Buttons work normally until I press the touch pad button to toggle the hud, after i do this buttons will only work if i hold down the R2 button.

So for example, i login and am standing beside the summoning bell, i can interact with it all fine until i press this one button. After that i can no longer jump, press x to target anything, L1/L2 stop working, i can no longer double press R2 to get my secondary crossbar up. They only work again if i press R2 down and then press those buttons.

I can't get things to work normally again until i restart my whole computer.

I've tried calibrating the controller in game but when it asks me to press the touch pad it doesn't register and sometimes shows up on the calibration screen as already being pressed down. I checked via windows controller calibration and can see that the button is only being pressed down when i press it, so i'm not sure why that is happening.

Within Steam i have it configured so that the touch pad and the share button both toggle through my hud and my options button brings up my main menu.

I have tried using both the default options within the ffxiv config window in my steam library as well as using steam , as it lets you toggle between the 2.

Does anyone have any ideas how i might solve this problem?


Many thanks!

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this issue occur if an Xbox controller is used ? Additionally, does this occur on any other game?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

The controller is emulated by the Steam controller setting. Might want to check that first.

Thanks guys! Turns out it was a corrupted steam configuration, all sorted now. Phew! :)

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

Good luck with your adventures through Eorzea!