Fatal DirectX Error (11000002)

Hello. Been having ffxiv crashing issues ever since building a new computer. Everything is fresh and new so there are no driver conflicts or anything. I've read about people having the same issues using an AMD Radeon RX 5700 XT gpu on the AMD forums. Prior to the fatal directx error crashes ffxiv would hard crash my whole computer, doing an instant reboot with no crash log or report of any kind. I sent the card for RMA and now it freezes and gives me a fatal directx error instead.

I've tried: old drivers, the latest drivers, running in dx9, running with capped frames, having my AMD software cap the frames, enabling vertical refresh on my AMD software, trying every type of display mode (windowed, borderless windowed, fullscreen), I've monitored the temperature during the crash and freeze and it was never an issue. This ONLY happens with ffxiv, other gpu intensive software gives me zero issues (Autodesk Maya, Unreal Enginge, Substance Painter, games such as Genshin Impact). This is also no issue with programs clashing with ffxiv because this problem will happen with only ffxiv and Discord open (anything that could cause a problem from Discord is disabled: no overlays or anything).

To fill in the GPU info template provided in the "Additional Data Needed Regarding GPU Utilization Issues" thread;

Date & Time: Everyday
Frequency: All the time. It could happen the minute I login and was just at my house in the Mist with no around me, or in the middle of a raid pull. No matter for how long or how little I've had the game up.
World Name: Excalibur
Character Name: Farfalla Claramae
Party or Solo: Both
In-Game Time: All the time
Area and Coordinates: Anywhere
Steps:
1. Login
2. Wait any amount of time
3. A freeze will happen.

GPU: AMD Radeon RX 5700 XT
Driver Version: Adrenaline 2020 Edition 21.3.1
CPU: AMD Ryzen 5 3600 6-Core Processor
RAM: Corsair Vengeance LPX 32GB (2x16GB) DDR4
Hard Drive: Samsung SSD 860 EVO 500GB
OS: Windows 10
OS Version: Windows 10 Education 64-bit
Graphics Settings: Maximum
FPS Limit: (System Configuration > Display Settings > FPS Limit)

A friend of mine suggested posted my DxDiag info but it's excessively long so not sure if it's needed? Or what parts of it would be needed. Please let me know if I can provide anything else.

Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

When did this start happening? Do you recall anything changing/updating on your PC that coincides with this? Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

As a fellow RX5700XT user i would suggest trying rolling back to older drivers as the drivers for that card are kinda cursed
i use 20.9.1 and that has been relatively stable altho i still get crashes sometimes
be sure to use DDU to remove the current drivers first tho

Quote:

---

Dynratygus
Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

When did this start happening? Do you recall anything changing/updating on your PC that coincides with this? Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

---

Thanks for the reply. Below is the FFXIV information from the launcher. Like I said this was a brand new build, this has been happening since it was built. Though the problem got a little better after sending the card for RMA, it still persisted to have a problem.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dualm\Documents
FINAL FANTASY XIV ONLINE T:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 05/14/20 13:04:47 Ver: 05.00011
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32712.563MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37576.563MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 817.969GB SYSTEM_FREEDISC_SPACE 17.859GB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 205.196GB SYSTEM_FREEDISC_SPACE 56.664GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 194.747GB SYSTEM_FREEDISC_SPACE 22.999GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 244.141GB SYSTEM_FREEDISC_SPACE 180.262GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 390.625GB SYSTEM_FREEDISC_SPACE 193.197GB
SYSTEM_STORAGE T:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 270.446GB SYSTEM_FREEDISC_SPACE 49.399GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8152.254 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
SYSTEM_GRAPHICS_DRIVER_DATE 2/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8152.254 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
SYSTEM_GRAPHICS_DRIVER_DATE 2/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8152.254 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
SYSTEM_GRAPHICS_DRIVER_DATE 2/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {77A5D556-F102-461F-A133-6781C1A973B2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1C783032-BF4B-4C6B-8898-8C393526688B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {83925360-0738-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {805758F0-202C-11EB-8001444553540000}
SYSTEM_INPUT_NAME CY040348014C0106
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9D34B20-07CF-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80578000-202C-11EB-8002444553540000}
SYSTEM_INPUT_NAME Ducky Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9D37230-07CF-11EB-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9654C0-07D0-11EB-8003444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D76F0-0738-11EB-800B444553540000}
SYSTEM_INPUT_NAME AT2020USB+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D9E00-0738-11EB-800C444553540000}
SYSTEM_INPUT_NAME AT2020USB+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8057A710-202C-11EB-8003444553540000}
SYSTEM_INPUT_NAME Ducky Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D4FE0-0738-11EB-800A444553540000}
SYSTEM_INPUT_NAME FootSwitch1F1.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D01C0-0738-11EB-8006444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839C8C90-0738-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CB3A0-0738-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CDAB0-0738-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CDAB0-0738-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Fatal DirectX Error (11000002) - Google Chrome
FINAL FANTASY XIV
#general - Discord
Genshin Impact
Calculator
Volume Mixer - Speakers (Realtek(R) Audio)
commissions
Steam
Task Manager
Weather
Weather
Wacom Desktop Center
APP Center
CLIP STUDIO PAINT


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Advanced Combat Tracker (remove only)
AMD Chipset Software
Autodesk Desktop App
Deluge 1.3.15
DH Driver Cleaner Professional Edition
foobar2000 v1.6.4
Foxit Reader
Google Chrome
EasyTune
EasyTuneEngineService
APP Center
Marvelous Designer 9 Enterprise
Microsoft Edge
Microsoft Edge Update
OBS Studio
Origin
PureRef
Razer Chroma SDK Core Components
ShiftWindow 1.02
Steam
VLC media player
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
UE4 Prerequisites (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
DuckyRGBSeries Settings software
CLIP STUDIO PAINT 1.10.6
MPC-HC 1.7.9
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29325
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Launcher Prerequisites (x64)
PowerColor DevilZone 1.0.1
CLIP STUDIO 1.10.5
Substance in Maya 1.4.0-2019
AMD_Chipset_Drivers
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
EasyTune
AMD PCI Driver
Realtek Ethernet Controller Driver
OpenOffice 4.1.8
EasyTuneEngineService
NordVPN network TAP
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
AMD Ryzen Balanced Driver
UnrealGameSync
ApowerMirror V1.5.9.2
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Autodesk Genuine Service
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Helix Core Apps
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
GService
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
A Way Out
AMD GPIO2 Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Autodesk Genuine Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Epic Games Launcher
Streamlabs OBS 0.24.1
FF Logs Uploader 5.0.4
ShareX
AMD Software
Bifrost 1.5.7.0 for Maya 2019 1.5.7.0
Logitech Capture
Genshin Impact
Fall Guys: Ultimate Knockout
When The Past Was Around
A Way Out
There is no game: Jam Edition 2015
Helltaker
Tabletop Simulator
Don't Starve Together
The Magic Circle
GUILTY GEAR XX ACCENT CORE PLUS R
Seasons after Fall
Hue
Friday the 13th: The Game
Human: Fall Flat
GUILTY GEAR Xrd -REVELATOR-
For The King
We Were Here
Return of the Obra Dinn
We Were Here Too
GRIS
Donut County
Baba Is You
Phasmophobia
Heaven's Vault
We Were Here Together
Pummel Party
WORLD OF HORROR
Among Us
AI: The Somnium Files
ibb & obb
Wacom Tablet
WhoCrashed 6.65
WinRAR 5.91 (64-bit)
Bifrost Extension 2.0.3.0 for Maya 2020
NordVPN
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325
Helix Core Apps
Allegorithmic Substance Painter 6.2.2
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Autodesk Single Sign On Component
Substance in Maya 2020-2.0.3
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Autodesk Maya 2020
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
FF Logs Uploader 4.7.0
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325
Branding64
Substance Launcher 1.5.2-beta.92
Autodesk Maya 2020
AMD WVR64
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Bifrost 1.5.7.0 for Maya 2019
Blender
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 461.09
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
Microsoft Update Health Tools
NordVPN network TUN
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
UE4 Prerequisites (x64)
AMD User Experience Program Installer
Allegorithmic Substance Designer 10.2.1
AMD Settings


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe 000036A8
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe 000032D4
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 00002168
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003B2C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000035BC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003AA8
C:\Program Files (x86)\Steam\steam.exe 00003AD4
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000036DC
C:\Program Files\CELSYS\CLIP STUDIO 1.5\CLIP STUDIO PAINT\CLIPStudioPaint.exe 00003DC4
C:\Program Files\Google\Chrome\Application\chrome.exe 00001F1C
C:\Program Files\NordVPN\NordVPN.exe 00002BC0
C:\Program Files\ShareX\ShareX.exe 00003578
C:\Program Files\Tablet\Wacom\32\WacomDesktopCenter.exe 00001358
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002758
C:\Program Files\WindowsApps\Microsoft.BingWeather_4.46.30621.0_x64__8wekyb3d8bbwe\Microsoft.Msn.Weather.exe 000004B0
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2101.10.0_x64__8wekyb3d8bbwe\Calculator.exe 00002E90
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.521.3093.0_x64__8wekyb3d8bbwe\GameBar.exe 00000594
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.521.3093.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000EA4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.160.0_x64__8wekyb3d8bbwe\YourPhone.exe 000049C0
C:\Users\dualm\AppData\Local\Discord\app-0.0.309\Discord.exe 000033D0
C:\Users\dualm\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000029E8
C:\Users\dualm\AppData\Local\Programs\Autodesk\Genuine Service\GenuineService.exe 0000341C
C:\Windows\Explorer.EXE 00001CF0
C:\Windows\System32\CompPkgSrv.exe 00003ED4
C:\Windows\System32\GameBarPresenceWriter.exe 00002DE0
C:\Windows\System32\RtkAudUService64.exe 00002FC4
C:\Windows\System32\RuntimeBroker.exe 00001044
C:\Windows\System32\SecurityHealthSystray.exe 00002F3C
C:\Windows\System32\smartscreen.exe 0000077C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B70
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002340
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000217C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002DA4
C:\Windows\system32\ApplicationFrameHost.exe 00000470
C:\Windows\system32\DllHost.exe 00000D48
C:\Windows\system32\SettingSyncHost.exe 000020F0
C:\Windows\system32\SndVol.exe 000010CC
C:\Windows\system32\rundll32.exe 00001020
C:\Windows\system32\sihost.exe 00001EEC
C:\Windows\system32\svchost.exe 00000C1C
C:\Windows\system32\taskhostw.exe 000003DC
T:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001A78
T:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001A14
T:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001E3C

Quote:

---

GeriTero
As a fellow RX5700XT user i would suggest trying rolling back to older drivers as the drivers for that card are kinda cursed
i use 20.9.1 and that has been relatively stable altho i still get crashes sometimes
be sure to use DDU to remove the current drivers first tho

---

I tried older drivers, admittedly before I sent it for RMA so it was when the problem was much more severe in that it was crashing my whole PC instead of just freezing and closing ffxiv, and they didn't work. I'll try it again though, thanks for the tip. Sucks that this driver is so cursed, last time I built my PC a decade ago I had zero issues, everything just worked right away, but this time nothing seems to want to work. So frustrating.

Good afternoon and thank you for the reply

If possible are you able to try and reinstall the game on the C drive?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Quote:

---

Originally Posted by Flaura

I tried older drivers, admittedly before I sent it for RMA so it was when the problem was much more severe in that it was crashing my whole PC instead of just freezing and closing ffxiv, and they didn't work. I'll try it again though, thanks for the tip. Sucks that this driver is so cursed, last time I built my PC a decade ago I had zero issues, everything just worked right away, but this time nothing seems to want to work. So frustrating.

---

oh golly thats pretty much my experience
anyways its very important you use DDU or something similar to completely remove the old drivers or it could cause a bigger mess
but for permanent solution i kinda recommend just getting a new GPU at this point

Quote:

---

Originally Posted by Dynratygus

Good afternoon and thank you for the reply

If possible are you able to try and reinstall the game on the C drive?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

---

Okay I moved the game to the C drive (the drive the game was on before was the same SSD as my boot, I had just partitioned it from my OS) and I've been able to play with no freezes while being logged in for 4+ hours. This is huge cause before I'd freeze within 2 hours at least. I'm not sure why it fixed it but I'm a little hopeful this was the fix, thank you!

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

Good luck with your adventures through Eorzea!