Bit of a Rant!

I HAD pre-ordered Stadowbringers but due to a host of circumstances (beyond my control which I won't bore you with) I was not able to really start on it until recently. When I tried to put my code in to get the bonus I got refused as "promotion expired." Huh? I gave them money BEFORE it launched, and now they say I can NOT get what was promised? Is this typical SE behavior?

Pre-order codes are only good for 6(ish) months after launch. It says so up front. It sucks, but you were warned about it. If you've had the code this whole time there was (presumably) nothing stopping you from going to the Mogstation and entering it, even if you couldn't play at the time.