Can't get passed the screen 'Connecting to data center'

Hello.
As of this morning I can't get past the title screen. When I click 'Start' the pop-up screen says 'Connecting to data center'.
However, nothing happens: the clock in the bottom right corner just keeps on spinning but I never end up on my character screen.
I play on PC (Windows 10 Home) and my character is on Chaos/Cerberus.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

You may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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