COMPANION App Technical Difficulties (Jan. 26)

We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV COMPANION app.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Jan. 26, 2021 12:40 a.m. (PST)
From Jan. 26, 2021 8:40 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV COMPANION app

We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Jan. 26, 2021 12:40 a.m. to 1:53 a.m. (PST)
Jan. 26, 2021 8:40 to 9:53 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app

[Cause]
Server setting issue

[Affected Service]
FINAL FANTASY XIV COMPANION app