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Hello, I just got a new laptop (omen 15, windows 10) and tried to install FFXIV. Whenever I start the setup and select my region, the same error page always pops up :
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:...SY XIV - A Realm Reborn\Tempinstaller1\ffxivinstaller.exe
Abnormal program termination
I have tried several ways to fix it, but none of them worked:
restart the laptop
redownload the setup file
update the visual C++ to latest version
turn off firewall
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Does this issue happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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