Missing Mats after being disconnected from Game at 100% Synthesis
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
■Date & Time: Around 4PM Sunday December 13th, 2020 Japan Standard Time
■Frequency: First Time
■World name: Jenova
■Character name: Akiko Viridian
■Retainer name: N/A
■NPC name: N/A
■Monster name: N/A
■Class/Level: Weaver Level 80
■Party or solo: Party into Solo
■In-game time: Not sure
■Area and coordinates: The Crystarium X9.8 Y13.5 or .6
■Housing: N/A
■ Platform: Windows
■Steps:
1. Come back from a dungeon run with a friend getting the dreaded . blank item from Malikah's Well
2. Remained in Party and started Crafting in said spot.
3. Crafted a Lvl 78 Tabletop Hat Stand for the first time.
4. Tried to craft another Tabletop Hat Stand
5. Upon Synthesis reaching 100%, the screen did not freeze but I got a long 90002 Disconnection error
6. Log back into game Solo as party was disbanded
7. Realized that my mats and craft are both gone. I am missing the mats used to make the second Tabletop Hat Stand. Only have 1 Tabletop Hat Stand in my Inventory. Check if it is Unique Item, it is not.
8. Thank god that this is not a more important craft with more important materials.
9. Check Bug Reports and sent bug report!
*Add more steps if necessary
■Connection Specs
- Type of internet connection/provider:
So-Net Fibre Optic Wired Connection using CAT7 LAN Wired Connection
- Modem maker/model number:
Modem Manufacturer = Fujitsu Kabushiki Gaisha (Company)
Model Number: Shi-16001gou 仕16001号
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\R\Documents
FINAL FANTASY XIV - A Realm Reborn Language 0 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 ビット (6.2, ビルド 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2411
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 32686.023MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34734.023MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.620GB SYSTEM_FREEDISC_SPACE 198.190GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5991.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16343.012 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_feed726c6560f7a7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_feed726c6560f7a7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_feed726c6560f7a7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_feed726c6560f7a7\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SHARP HDMI (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E6D142DD-E1E7-40A1-9B65-987F0DCB468C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0035
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 6/9/2020 00:00:00
SYSTEM_SOUND スピーカー (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {81F510A2-0758-4A6F-8D47-350567072B10}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8549
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 10/2/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {ADF6E38A-15A5-476A-BE44-BD1DF4A717FB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8549
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 10/2/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354D17C0-F30D-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354DDB10-F30D-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354DB400-F30D-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354EEC80-F30D-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354EEC80-F30D-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2F7C2D0-AE24-11E9-800A444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354EEC80-F30D-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35510F60-F30D-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {354F1390-F30D-11E9-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
FINAL FANTASY XIV
In-Game Bugs - Post New Thread - Google Chrome
FFXIV Bug Report.txt - メモ帳
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000249C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001F68
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002818
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000308C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001208
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00000BC0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001CE8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002EBC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.125.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001E18
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000C74
C:\WINDOWS\Explorer.EXE 0000025C
C:\WINDOWS\System32\rundll32.exe 00001E00
C:\WINDOWS\System32\svchost.exe 0000114C
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001D8C
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002D80
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000253C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000021EC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002C4C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002D88
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 000023C8
C:\WINDOWS\system32\NOTEPAD.EXE 00001DAC
C:\WINDOWS\system32\SearchFilterHost.exe 0000146C
C:\WINDOWS\system32\browser_broker.exe 00002EFC
C:\WINDOWS\system32\cmd.exe 0000243C
C:\WINDOWS\system32\conhost.exe 00002338
C:\WINDOWS\system32\ctfmon.exe 00001E10
C:\WINDOWS\system32\sihost.exe 00001D04
C:\WINDOWS\system32\svchost.exe 00002200
C:\WINDOWS\system32\taskhostw.exe 00001E2C
C:\Windows\System32\GameBarPresenceWriter.exe 000032E4
C:\Windows\System32\IME\SHARED\imebroker.exe 00000648
C:\Windows\System32\MicrosoftEdgeCP.exe 0000224C
C:\Windows\System32\RuntimeBroker.exe 00002B48
C:\Windows\System32\SecurityHealthSystray.exe 000002C0
C:\Windows\System32\smartscreen.exe 000031D0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-