So much crashing on PS4 Pro! 5.4 Specific, Major Bummer

Howdy,

First off I must say prior to 5.4 I have NEVER had any issues with FFXIV on PS4 Pro.

Since updating to 5.4 I have completely lagged out in dungeons, have had to set my graphics settings on PS4 normal, and still continue to keep crashing after 4 delete/installs. The message is always the same: Your game is corrupted, delete and reinstall from Library.

However, this is NOT working, and I am struggling to find anyone else on the internet with the same issue.

Just 10 minutes ago I tried teleporting from Eulmore derelict aether shard to the Eulmore glory gate shard, and this caused my game to crash to the point where I could not log in -- crashing promptly during moogle loading screen from character select.

I simply cannot play like this and it's a total shame as this was my #1 game and always sailed smooth! PLEASE HELP SQUARE ENIX!~ I do not want to cancel, I want to enjoy the game!

Update: deleted and reinstalled, was logged in for 5 minutes outdoors in the Kholusia zone and the same crash happened. It doesn't appear to matter where I am or what I am doing.

Issue persists. Game is unplayable. Having to delete and reinstall every day to buy a few hours of play (as long as I don't try anything silly like going into a dungeon or visiting another server.)

The game is also now crashing my ps4 pro to the point I have to hard boot and send a crash report to Sony.

Major major bummer. I can't in good conscience continue to sub for a game I can't play, even if I am a huge fan. :(

...Is anyone even reading this?

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

I apologize for the delay in our response to your concern. Does an error message occur when the game crashes? Additionally do you experience crashing in any other games?

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Hello I am also having problems with my game on my ps4 I am on the Tonberry server and since the latest update I can't do dungeons it lags very badly I have noticed in the last couple of days if I travel to places it will lag as well I have followed steps people have posted on other forums and reset a lot of things on ps4 but nothing is working will this be something fixed in the upcoming maintance

Good afternoon and thank you for the reply.

I apologize for the delay in our response to your concern. Fin2416, are you connected directly to the router when the lag occurs?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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