COMPANION App Emergency Maintenance (Dec. 8, 9)

We are experiencing an issue in which Japanese data center Worlds characters cannot access certain features on the FINAL FANTASY XIV COMPANION app.

To address this issue, we will be performing emergency maintenance on the FINAL FANTASY XIV COMPANION app at the time below, during which the app will be inaccessible.

Currently we do not have a maintenance end time. We will keep you updated as the situation develops.

We apologize for any inconvenience this may cause, and we thank you for your patience and understanding.

[Date & Time]
From Dec. 8, 2020 10:30 p.m. (PST)
From Dec. 9, 2020 6:30 (GMT)

[Details]
To address issue in which Japanese data center Worlds characters cannot access certain features on the FINAL FANTASY XIV COMPANION app

[Affected Service]
FINAL FANTASY XIV COMPANION app

We have some updates to share regarding the ongoing emergency maintenance on the FINAL FANTASY XIV COMPANION app.

We experienced high server congestion due to a large increase in usage of characters on the Japanese data center Worlds. We then deployed temporary countermeasures during the emergency maintenance.

After lifting the maintenance temporarily, although we saw some improvement, high server congestion continued to occur.

In order to strengthen the server and alleviate the congestion, we will be extending the maintenance as we continue to monitor the situation.

We apologize for any inconvenience this may cause, and we thank you for your patience and understanding.

We have completed emergency maintenance on FINAL FANTASY XIV COMPANION app.

We apologize for any inconvenience this may have caused, and we thank you for your understanding.

[Date & Time]
Dec. 8, 2020 10:30 p.m. to Dec, 9, 2020 5:00 a.m. (PST)
Dec. 9, 2020 6:30 to 13:00 (GMT)

[Affected Service]
・FINAL FANTASY XIV COMPANION app