As title states, I'm in the MSQ between Stormblood and Shadowbringers, and every cutscene causes my game to crash to desktop with no error code or anything. I tried running without DirectX from the launcher, and that worked for 1 cutscene, and then caused an infinite loading screen.
I have had no issues whatsoever up until now.
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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