Name change failed even though name is available

I tried to change my name from Little Stevie to Qi Qi, it failed and said the name was unavailable so instead I changed it to Pog Pog.

When I logged into the game one of my FC members said that my name was Qi Qi in the FC list for a while and for another one of my FC members it was *still* Qi Qi even though the game said it was unavailable.

Furthermore, after I found out about this I went and created a new character on Phoenix to check if the name Qi Qi was really available and it is. I have another character with this name now so nobody else can take it.

I don't know if it's allowed but here's a screenshot of me being in the FC with two different names: https://i.imgur.com/U0csMiO.png

I'm not sure how much the information below is relevant but I've tried to fill it out as much as possible.

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When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 1:30am GMT
Frequency: Once
World name: Phoenix
Character name: Pog Pog (previously Little Stevie)
Retainer name: N/A
NPC name: NA
Monster name: N/A
Class/Level: N/A
Party or solo: Solo but N/A
In-game time: 1:30am GMT
Area and coordinates: Shirogane 13.1 9.6
Housing: N/A
Steps:
1. Buy name change
2. Try to name change
3. Get scammed
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 600Mbit Virgin Media
- Modem maker/model number: Hub 4

■ PC Specs

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5950X 16-Core Processor (32 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS F31j
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32712.789MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37832.789MB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.020GB SYSTEM_FREEDISC_SPACE 7224.022GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.904GB SYSTEM_FREEDISC_SPACE 852.656GB
SYSTEM_STORAGE M:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 553.456GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24348.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.395 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5730
SYSTEM_GRAPHICS_DRIVER_DATE 11/6/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24348.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.395 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5730
SYSTEM_GRAPHICS_DRIVER_DATE 11/6/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Focusrite Usb Audio)
SYSTEM_SOUND_DEVICE_ID {C5567BA0-BE92-4258-9BB7-256D2985A670}
SYSTEM_SOUND_DEVICE_NAME FocusriteusbAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 4.65.5.658
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A51AFD0-30C2-11EB-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A5B9AE0-30C2-11EB-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A5161B0-30C2-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A5B9AE0-30C2-11EB-8004444553540000}
SYSTEM_INPUT_NAME Ducky One2 SF RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 13 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A5BE900-30C2-11EB-8005444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A620380-30C2-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Viper
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A622A90-30C2-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Viper
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6251A0-30C2-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer Viper
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1047E300-310B-11EB-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6278B0-30C2-11EB-800B444553540000}
SYSTEM_INPUT_NAME Razer Viper
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0

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