Eternal Bonding Error

Date bug occurred (Month/Day/Year): 11/16/2020
Time bug occurred (Please provide time and time zone): 10:49pm GMT-3
Frequency: Always.
World name: Behemoth
Character name: Vi Matsuda
Partner name/world: Jpn Matsudaaaa/Behemoth
Date/time you destroyed your original Promise of Innocence: 11/16/2020, the time was*right after getting on Delivery Moogle at*1am more or less (GMT-3).
Retainer name: Not apply, but is Banzo.
NPC name: Claribel
Monster name: Not apply.
Class/Level: Paladin/50 - Dark Knight/80
Party or solo: Party with the future husband.
In-game time: 1:49am
Area and coordinates: x: 17.6 y: 18.3 z: 0.9
Housing: None.
Steps taken to produce bug:
1. Party with the partner.
2. Have Promise of Innocence equiped and your partner Promise of Passion.
3. Reject the quest since you don't have the same.
4. Buy the Gold Eternal Bonding at Lodestone.
5. Get it at Moogle Delivery after 15 minutes.
6. Get both bracelets Promise of Passion (Gold) equipped (you and your partner).
7. At East Shroud, talk to Claribel.
8. Unequip the bracelet to test, will give the same dialogue.
9. Talk to the priest next to Claribel to erase Promise of Innocence.
10. Talk to Claribel, same dialogue.
11. Remake the party and talk to Claribel, same dialogue.
12. Restart the game and talk to Claribel, same dialogue.
13. Reinstall the game and talk to Claribel, same dialogue.

Connection Specs
- Type of internet connection/provider: Cable, Net Claro (also known as Net Virtua). Optic Fiber.
- Modem maker/model number: EMTA DOCSIS 3.1

■ PC Specs

HTML Code:

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https://i.imgur.com/3bGKlZy.png (4th time)

https://i.imgur.com/ElAZp7S.png (1st try)

Same issue happened on this thread: https://forum.square-enix.com/ffxiv/...bonding-issues