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Been trying to play the game today and have been plagued with frequent random crashes soon after logging in and playing. Got this for my most recent crash message.
An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2020-10-20 21:52
nvwgf2umx.dll-C46EAB
nvwgf2umx.dll +29181F
nvwgf2umx.dll +2916DC
nvwgf2umx.dll -28812D
nvwgf2umx.dll -BA32BA
nvwgf2umx.dll +1263B7C
KERNEL32.DLL-17034 ntdll.dll +4CEC1
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' What have you tried so far to alleviate the issue?
Thank you for visiting the Final Fantasy XIV Technical Support Forums
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\patrick\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 64692.359MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 130228.359MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.138GB SYSTEM_FREEDISC_SPACE 219.975GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 449.759GB SYSTEM_FREEDISC_SPACE 231.711GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.743GB SYSTEM_FREEDISC_SPACE 409.679GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32346.180 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5206
SYSTEM_GRAPHICS_DRIVER_DATE 8/11/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VP249 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BB3E6E63-326B-4AE0-BFA7-2533AFB4F50D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.34
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/7/2020 19:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0194ACC4-F1E5-4D9A-B2A4-1DB2637E84FA}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {F4AA095A-26FC-4A12-8B35-CC717331CF5C}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {663F164C-726B-410C-8638-A49B650A6EAC}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {01C54536-E792-4424-A306-DF3B29AFA2CB}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E121130-405E-11EA-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {953E2BF0-405C-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {953EA120-405C-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {953EC830-405C-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCA6EE10-0DE1-11E9-8001444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {953EC830-405C-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCA84DA0-0DE1-11E9-8002444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCA8C2D0-0DE1-11E9-8003444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCA93800-0DE1-11E9-8004444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC29EA30-7B38-11EA-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Crashing Randomly - Google Chrome
Movies & TV
Movies & TV
Settings
Settings
Photos
Photos
Microsoft Text Input Application
NVIDIA GeForce Overlay
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Adobe Creative Cloud
Adobe After Effects CC 2018
Adobe Media Encoder CC 2018
CUSTOM ORDER MAID3D 2
Dropbox
FFXIV TexTools
Google Chrome
Adobe Lightroom Classic CC
Microsoft Edge
Microsoft Edge Update
Microsoft Office Professional Plus 2013
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2018
qBittorrent 4.3.0
Razer Synapse
RPG MAKER VX Ace RTP
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
SketchUp Import 2016-2017
Dropbox Update Helper
Adobe AIR
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
Minecraft
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
RPGツクール2000 ランタイムパッケージ
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Access MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Access 2013 (KB4484366) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Excel MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3191872) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4486734) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Update for Microsoft Office 2013 (KB3054819) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft PowerPoint MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB4484349) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4486734) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Publisher MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Publisher 2013 (KB3162033) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Outlook MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2013 (KB3054854) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4486730) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Security Update for Microsoft Outlook 2013 (KB4484524) 32-Bit Edition
Microsoft Word MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4486734) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4486730) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Office Proofing Tools 2013 - English
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft Office 2013 (KB4011677) 32-Bit Edition
Outils de vérification linguistique 2013 de Microsoft Office*- Français
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB4011677) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Office Proofing Tools 2013 - Español
Update for Microsoft Office 2013 (KB4011677) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft Office 2013 (KB3178640) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172545) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039798) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Security Update for Microsoft Project 2013 (KB4484450) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039756) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172522) 32-Bit Edition
Update for Skype for Business 2015 (KB4484289) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Microsoft Office Proofing (English) 2013
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft InfoPath MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Office Shared MUI (English) 2013
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022188) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3213564) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4486734) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4484520) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4484469) 32-Bit Edition
Update for Microsoft Office 2013 (KB4475562) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4011580) 32-Bit Edition
Microsoft DCF MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft OneNote MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Groove MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Microsoft Office OSM MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Office OSM UX MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2013
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Access Setup Metadata MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Microsoft Lync MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4486730) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Security Update for Skype for Business 2015 (KB3191937) 32-Bit Edition
Update for Skype for Business 2015 (KB4484289) 32-Bit Edition
Microsoft Office Professional Plus 2013
Update for Microsoft Office 2013 (KB3178640) 32-Bit Edition
Update for Microsoft Office 2013 (KB3101503) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172545) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022188) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB4022181) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022189) 32-Bit Edition
Update for Microsoft Office 2013 (KB4462200) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039798) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition
Update for Microsoft Office 2013 (KB4018378) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039795) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2013 (KB3054854) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4486725) 32-Bit Edition
Security Update for Microsoft Access 2013 (KB4484366) 32-Bit Edition
Update for Microsoft Word 2013 (KB3162081) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039766) 32-Bit Edition
Update for Microsoft Office 2013 (KB2889863) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB4484349) 32-Bit Edition
Update for Microsoft Office 2013 (KB3114488) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039794) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Update for Microsoft Office 2013 (KB3191872) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4486734) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172473) 32-Bit Edition
Update for Microsoft Office 2013 (KB2883095) 32-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4486730) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039701) 32-Bit Edition
Update for Microsoft Office 2013 (KB3213536) 32-Bit Edition
Update for Microsoft Office 2013 (KB2899522) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039778) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172533) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4484520) 32-Bit Edition
Definition Update for Microsoft Office 2013 (KB3115404) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4484469) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760344) 32-Bit Edition
Update for Microsoft Office 2013 (KB4011155) 32-Bit Edition
Update for Microsoft Office 2013 (KB3085587) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Update for Microsoft Office 2013 (KB3085565) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172471) 32-Bit Edition
Update for Microsoft Office 2013 (KB3114499) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039756) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172522) 32-Bit Edition
Update for Microsoft Office 2013 (KB3127916) 32-Bit Edition
Security Update for Microsoft Publisher 2013 (KB3162033) 32-Bit Edition
Update for Microsoft Office 2013 (KB4475562) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4484435) 32-Bit Edition
Update for Microsoft Office 2013 (KB4092455) 32-Bit Edition
Update for Microsoft Office 2013 (KB3023049) 32-Bit Edition
Update for Skype for Business 2015 (KB4484289) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039746) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Update for Microsoft Office 2013 (KB3023052) 32-Bit Edition
Update for Microsoft Office 2013 (KB4022212) 32-Bit Edition
Security Update for Microsoft Outlook 2013 (KB4484524) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172523) 32-Bit Edition
Update for Microsoft Office 2013 (KB3054856) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760371) 32-Bit Edition
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Newgrounds Player
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
OldSchool RuneScape Launcher 1.2.7
7-Zip 19.00 (x64)
CPUID HWMonitor Pro 1.32
GShade 3.1.2
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Logitech Solar App 1.10
Microsoft Visual C++ 2005 Redistributable (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Office 64-bit Components 2013
Microsoft Office Shared 64-bit MUI (English) 2013
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2013
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 452.06
NVIDIA Graphics Driver 452.06
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 000036A0
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 0000140C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00002784
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00004AF0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 000049B8
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 0000323C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00004974
C:\Program Files (x86)\Dropbox\Client\109.4.517\QtWebEngineProcess.exe 00001378
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 000053F8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000030B8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000530C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003728
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00002274
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00004728
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00000768
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000004FC
C:\Program Files (x86)\Steam\steam.exe 00003CD8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000029C4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000488
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00004A4C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000029F0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19071.12548.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000028DC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19071.19011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003FC4
C:\Users\patrick\AppData\Local\Discord\app-0.0.307\Discord.exe 00002570
C:\Users\patrick\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000049F8
C:\WINDOWS\Explorer.EXE 0000053C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00004BC0
C:\WINDOWS\system32\ApplicationFrameHost.exe 000043D8
C:\WINDOWS\system32\DllHost.exe 00002B24
C:\WINDOWS\system32\SettingSyncHost.exe 000013EC
C:\WINDOWS\system32\conhost.exe 00000F00
C:\WINDOWS\system32\sihost.exe 00001B8C
C:\WINDOWS\system32\svchost.exe 0000412C
C:\WINDOWS\system32\taskhostw.exe 0000400C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003300
C:\Windows\System32\CompPkgSrv.exe 000001A4
C:\Windows\System32\RuntimeBroker.exe 00003710
C:\Windows\System32\SecurityHealthSystray.exe 000047F4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003F90
C:\Windows\System32\smartscreen.exe 00004310
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00004A7C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002DD8
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000029D8
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002C1C
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004A78
So far I have tried nothing as of yet. Didn't want to rush into a solution right away.
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:
1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
8) Install Windows and FINAL FANTASY XIV onto the same drive.
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Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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