Constant Crashes in Shadowbringers
Date & Time: 20:05, 25/10/2020
Frequency: The start of every cutscene in Shadowbringers.
World name: Brynhildr
Character name: Nico Lovelace
Connection Specs
- Type of internet connection/provider: Ethernet cable
- Modem maker/model number:
My game used to crash randomly throughout the different expansions but it stopped when I swapped to DirectX 9.0. That was fine and well until I reached Shadowbringers, where every cutscene results in a crash. This is what comes up when it crashes.
I don't know what else to do; I have reinstalled already which takes two days, I have tried to mess around with GeForce to optimize it, I've changed graphics settings, and nothing has worked. Please help me play again.
■ PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\ghost\OneDrive\Documents\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz (4 CPUs), ~2.7GHz
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SYSTEM_BIOS A0.13
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
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SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 12.464GB SYSTEM_FREEDISC_SPACE 1.396GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 34.390GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9313.961GB SYSTEM_FREEDISC_SPACE 2247.525GB
SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_CHIP GeForce GTX 745
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 8159.934 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 745
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP GeForce GTX 745
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4053.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8159.934 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_fd3c40b33ee03c90\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {96675068-5065-43B0-8EF3-52128B2342D4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7796
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2016 21:00:00
SYSTEM_SOUND Speakers (Turtle Beach Ear Force Stealth 450)
SYSTEM_SOUND_DEVICE_ID {289A54DE-AF7F-4D70-9AC4-F3D1CA8906D0}
SYSTEM_SOUND_DEVICE_NAME usbaud64.sys
SYSTEM_SOUND_DRIVER_VERSION 1.2.0.4
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/4/2017 21:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT {8C26AA50-C9FA-11E6-8001444553540000}
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SYSTEM_INPUT {26C75C90-08F8-11E6-8001444553540000}
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SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
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SYSTEM_INPUT {26C9CD90-08F8-11E6-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
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SYSTEM_INPUT {26CA69D0-08F8-11E6-8003444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0CF836E0-E89A-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
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SYSTEM_INPUT {0CFA80D0-E89A-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
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