Still Missing Onion Helmet & Hermes Shoes

Thread Title: Still Missing Onion Helm & Hermes Shoes
ISP: Comcast
Type of Internet Connection: Cable
Specify the type of connection: CATV
Internet Connection Speed: N/A
Date & Time: March 27, 1012 EST
Frequency: Ongoing
Character Name: Tonnai Shiniku
Race: Moon Miqo'te
World: Figaro/ Aegis
Class/Level: All/ 50
Area and Coordinates: N/A
Party or Solo: Solo
NPC Name: (Retainers) Pidgeot, Staravia
In-Game Time: N/A
Steps: N/A

My character was not yet restored her missing Onion Helmet or Hermes Shoes.

The promotional code for the Onion Helmet is still connected to my account. I no longer play FFXI/ do not have the code for Hermes Shoes, however, it should be found in my account's history.

Hello Tonnai!

I am sorry to hear you are still missing your Onion Helm & Hermes Shoes; these objects are very useful and I am sure you are missing them.

We have been told that the automatic item restores are being processed but it may take a few weeks to complete. We hope that the wait is not too taxing on you. If you should find you are still mising the items after our next update, please feel free to submit another report and we will let our development team know. =)

Thank you, again, and I hope you have a fun evening!