consistent lag spikes, character models stopping for 1-2 seconds and resuming

Im playing on midgardsormr server, living in northern alberta, canada. ping is 63 ms average. download is 115mbps, upload is 8-10. on wireless connection but had no issues playing WoW, only FF14. most problematic when playing dungeons.

playing on RTX 2060 super, ryzen 7 3700x, 32gb ram on a 1TB NVMe SSD. PC only device on network, same problems with phone disconnected from wifi.

i checked the server number using resource monitor to see what was labelled for FF14_dx11 and used CMD: ping ________. If im supposed to check ping for midgardsormr server i cant get access to arrstatus.com like everyone says because it wont work.

should i be on this server for my location? what do i need to do to get a constant connection? If i either A. have to get a VPN to get this to work or B. cant get this resolved any other way I'm afraid I'm going to have to cancel. thanks in advance for your input.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Is the PC connected directly to the router or are you using WiFi?

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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

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