[EU] GM Petition Service Technical Difficulties (Apr. 13)

We are currently experiencing technical difficulties with the European GM Petition Service. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The North American GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologise for the inconvenience.

[Date & Time]
Apr. 13, 2012 20:22 (GMT)

[Details]
- European GM petition service for FINAL FANTASY XIV is unavailable.

[Cause]
Under investigation

[Affected Services]
- FINAL FANTASY XIV GM Petition Service

Since Apr. 13, 2012 20:22 (GMT), we are experiencing technical difficulties with the FINAL FANTASY XIV Game Master (GM) Petition Service.

Although the issue may take some time to fully resolve, we are continuing to investigate and conduct all necessary operations. We will inform you as soon as we have an update on the situation.

The North American GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We deeply apologise for the inconvenience.

[Date & Time]
Apr. 13, 2012 20:22 (GMT)

[Cause]
Under investigation

[Affected Services]
- FINAL FANTASY XIV GM Petition Service

Due to technical difficulties with our internal network, the following GM petition services were unable to provide customer support during the time shown below. However, we are pleased to announce that the issue has been resolved and service has been restored.

Thank you for your patience and understanding in this matter.

[Date & Time]
From Apr. 13, 2012 20:22 to Apr. 14, 2012 07:45 (GMT)

[Details]
GM petition services were unavailable

[Cause]
Network difficulties

[Affected Services]
- FINAL FANTASY XIV GM Petition Service