Recovery from NA Data Center Technical Difficulties (Sep. 27)

During the times listed below, we were experiencing the following technical difficulties with the NA data center.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
Sep. 27, 2020 9:39 a.m. to 9:41 a.m. (PDT)
Sep. 27, 2020 16:39 to 16:41 (GMT)
Sep. 27, 2020 17:39 to 17:41 (BST)

[Details]
・Disconnected from game
・Unable to log in.
・Unable to change zones
・Unable to move to instances
・Unable to travel between Worlds.

[Cause]
Network Equipment Issues

[Affected Worlds]
All NA data center Worlds:
・Adamantoise
・Cactuar
・Faerie
・Gilgamesh
・Jenova
・Midgardsormr
・Sargatanas
・Siren

・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros

・Balmung
・Brynhildr
・Coeurl
・Diabolos
・Goblin
・Malboro
・Mateus
・Zalera