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Just today i got this error that whenever i logged in for a few minutes, I'll just got kicked out with that error code showing up.
And for some reason my connection to FFXIV related sites (like this forum, Mogstation, etc) is much slower than usual to the point it's only half loaded. I wonder if it's related to my current issue.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Please try the following troubleshooting steps:
- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
As you are also experiencing issues with FINAL FANTASY XIV-related websites, we would recommend contacting your ISP to see if they are blocking SQUARE ENIX websites.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
I've tried this as well and it hasn't helped at all.
Good afternoon and thank you for the reply.
Could you try the following:
- Configure the Internet Explorer web browser
Final Fantasy XIV will use the Internet Explorer web browser to connect to the internet. As such, it needs to have the proper configurations to avoid connection issues. Adjust the following settings in the Internet Explorer (not Microsoft Edge) web browser.
Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Thank you for visiting the Final Fantasy XIV Technical Support Forums
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.