FPS dropping issue.

Before I could play FFXIV smoothly with no FPS drops but randomly my fps go to 4-30 fps in-combat sometimes and in Euraka it happens more often, my fps would go back to normal 1-3 mins and would happen again later. I even try playing at 60hz but I still get the issue. I play at 1920 x 1080 at 144hz with an uncapped fps limit. I know my system can run this game fine because I didn't have any issue in the past (before 5.0) but now I do. Not sure if was FFXIV update/setting or my dumb system. Other games that I play/used to play that are more demanding then FFXIV and I don't get random 4-30 fps drops. I literally did a benchmark of FFXIV. It could be my pc literally not using all of GPU and CPU power for FFXIV I'm not sure.

-Benchmark result-
Score: 10937
Average Frame Rate: 81.6124
Minimum Frame Rate: 15
Performance: Extremely High
-Easily capable of running the game on the highest settings.
Loading Times by Scene
Scene #1 2.879 sec
Scene #2 4.825 sec
Scene #3 5.573 sec
Scene #4 4.053 sec
Scene #5 2.248 sec
Total Loading Time 19.578 sec

DAT:s20200824072530.dat

Screen Size: 1920x1080 (144hz)
Screen Mode: Full Screen
DirectX Version: 11
Graphics Presets: Custom
General
-Wet Surface Effects: Enabled
-Occlusion Culling: Enabled
-LOD on Distant Objects: Enabled
-Real-time Reflections: Maximum
-Edge Smoothing (Anti-aliasing): FXAA
-Transparent Lighting Quality: High
-Grass Quality: High
-Parallax Occlusion: High
-Tessellation: High
-Glare: Standard
Shadows
-Self: Display
-Other NPCs: Display
Shadow Quality
-LOD on Shadows: Disabled
-Shadow Resolution: High - 2048p
-Shadow Cascading: Best
-Shadow Softening: Strong
Texture Detail
-Texture Filtering: Anisotropic
-Anisotropic Filtering: x16
Movement Physics
-Self: Full
-Other NPCs: Full
Effects
-Limb Darkening: Enabled
-Radial Blur: Enabled
-Screen Space Ambient Occlusion: HBAO+: Quality
-Glare: Normal
-Water Refraction: Normal
Cinematic Cutscenes
-Depth of Field: Enabled

System
Microsoft Windows 10 Home (ver.10.0.19041 Build 19041)
Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
16233.570MB
NVIDIA GeForce RTX 2060(VRAM 5980 MB)


There's a part where the fps drops to 15 and it's in the boss room. My fps goes to normal after like 30 sec to 1 min


Yes, I did disable all overlays like Geforce Experience, XGB, Discord, etc.
Windows and Drivers up to date also tried Restarting my System
Yes, using Directx 11 and Battery is set to "Performance"
I did set the game to "Set Priority - High", didn't fix the issue
No, it isn't any background applications
I did overclock my pc but still get this issue
Yes, my Preferred graphics processor is set to "High-performance NVIDIA processor"
No, it isn't anywhere pacific in FFXIV where I get this issue
No, I'm not willing to play anything lower than 1920x1080
I tried every graphic setting in FFXIV and still get this issue
I did uninstall and reinstalling FFXIV, which didn't work. Also did a factory reset to my PC, still have this issue.
I did clean my fans.
I don't think is my pc overheating because it never has happened in 2 years.


I tried a lot of things even some that I didn't listen and I'm just looking for an answer or solution.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\knigh\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS GU502GV.309
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16233.570MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18665.570MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.260GB SYSTEM_FREEDISC_SPACE 708.219GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8116.785 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d00bfc0321d1b42a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d00bfc0321d1b42a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d00bfc0321d1b42a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d00bfc0321d1b42a\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.6911
SYSTEM_GRAPHICS_DRIVER_DATE 5/27/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_326005dc610b0539\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_326005dc610b0539\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_326005dc610b0539\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_326005dc610b0539\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5206
SYSTEM_GRAPHICS_DRIVER_DATE 8/11/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {F7C18CA0-A409-42B3-9CC6-5F33B82FE1D6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8742.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/24/2019 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BCEA930-E138-11EA-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BCFE1B0-E138-11EA-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR HARPOON RGB WIRELESS Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1BE37130-E182-11EA-8002444553540000}
SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1BE34A20-E182-11EA-8001444553540000}
SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1BE39840-E182-11EA-8003444553540000}
SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1BE39840-E182-11EA-8004444553540000}
SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD0CC10-E138-11EA-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD1DD80-E138-11EA-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD1DD80-E138-11EA-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD20490-E138-11EA-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD22BA0-E138-11EA-800A444553540000}
SYSTEM_INPUT_NAME CORSAIR HARPOON RGB WIRELESS Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BD22BA0-E138-11EA-800C444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
iTunes
#global-chat - Discord
Realtek Audio Console
Realtek Audio Console
Movies & TV
Movies & TV
Microsoft Store
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Text Input Application
Settings
Settings
HELP! Random fps drops which never happen before. - Edit Post - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
MSI Afterburner 4.6.2
Google Chrome
Honkai Impact 3 1.0.0
NoxPlayer
Adobe Photoshop 2020
Steam
Intel(R) Wireless Bluetooth(R)
AURA Service
AURA lighting effect add-on
Java 8 Update 261
FINAL FANTASY XIV ONLINE
ROG Live Service
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) Graphics Driver Software
Microsoft SQL Server Compact 3.5 SP2 ENU
AURA Service
Intel Driver && Support Assistant
Java Auto Updater
Intel® Software Installer
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
ASUS Aac_NBDT HAL
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
ASUS Framework Service
Apple Application Support (32-bit)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
ASUS Update Helper
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
NVIDIA PhysX
Intel® Driver & Support Assistant
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
ASUS Framework Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Minecraft Launcher
Killing Floor 2
Left 4 Dead 2
Wacom Tablet
WinRAR 5.91 (64-bit)
ARMOURY CRATE Service
ASUS Aac_NBDT HAL
MTG Arena
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Computing Improvement Program
Intel® Optane™ Pinning Explorer Extensions
Bonjour
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Documentation Manager
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
NVIDIA GeForce Experience 3.20.4.14
NVIDIA Optimus Update 38.0.5.0
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.4.14
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
AURA lighting effect add-on x64
Apple Mobile Device Support
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
Apple Application Support (64-bit)
Quick CPU x64
iTunes
MSI Kombustor 4.1.6.0 (64-bit)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 0000333C
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 000016F0
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ShareFromArmouryIII\Mouse\ROG STRIX CARRY\P508PowerAgent.exe 000016FC
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 000036B4
C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe 0000BC24
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 0000C62C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 0000B928
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe 0000C124
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe 0000DC20
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003778
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00016228
C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe 0000153C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002DA0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000154F4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00010E88
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00016138
C:\Program Files (x86)\Steam\steam.exe 000025B0
C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe 00001E58
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00008568
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 0000BA28
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe 0000BCDC
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 0000E3DC
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 0000DC60
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe 0000C730
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 000022E0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002098
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 0000181C
C:\Program Files\Tablet\Wacom\Wacom_TouchUser.exe 00002224
C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe 0000386C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12008.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002ACC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20071.100.0_x64__8wekyb3d8bbwe\YourPhone.exe 00004708
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20032.16211.0_x64__8wekyb3d8bbwe\Video.UI.exe 000045E0
C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.10.216.0_x64__dt26b99r8h8gj\RtkUWP.exe 00007A44
C:\Program Files\iTunes\iTunes.exe 00013CD4
C:\Users\knigh\AppData\Local\Discord\app-0.0.307\Discord.exe 000151A0
C:\WINDOWS\Explorer.EXE 00001F84
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_e337b403dfc11d53\ASUSOptimization\AsusOSD.exe 0000E298
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_e337b403dfc11d53\ASUSOptimization\AsusOptimizationStartupTask.exe 0001607C
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_e337b403dfc11d53\ASUSSoftwareManager\AsusSoftwareManagerAgent.exe 00014468
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_92cf9d9d84f1d3db\igfxEM.exe 00001D1C
C:\WINDOWS\System32\RtkAudUService64.exe 00003920
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000DD4
C:\WINDOWS\system32\DllHost.exe 00007D44
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00001D34
C:\WINDOWS\system32\SearchFilterHost.exe 00013050
C:\WINDOWS\system32\SettingSyncHost.exe 00002B58
C:\WINDOWS\system32\browser_broker.exe 00002BD8
C:\WINDOWS\system32\conhost.exe 000156DC
C:\WINDOWS\system32\ctfmon.exe 00001A0C
C:\WINDOWS\system32\rundll32.exe 00004450
C:\WINDOWS\system32\sihost.exe 00000EB0
C:\WINDOWS\system32\svchost.exe 0000F6FC
C:\WINDOWS\system32\taskhostw.exe 00007A4C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00011094
C:\Windows\System32\CompPkgSrv.exe 000039E8
C:\Windows\System32\MicrosoftEdgeCP.exe 00003A58
C:\Windows\System32\RuntimeBroker.exe 00008C5C
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00006DF0
C:\Windows\System32\smartscreen.exe 000164C0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002D3C
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002048
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000266C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022A4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000990

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
2) Remove any mods or injectors from the game or system
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

It started to happen once around 5.2 came out and no there haven't been any noticeable changes to the device before the issue happened

1) Already been disable and don't have any "graphics driver-level programs" either
2) Mods are not the issue, already tested it because I didn't have mods in the first place when this happened. I didn't have any system mods before this happen.
3) It was "off" on default
4) Literally everything is already been disable, not the issue

I did try a factory rest on my PC, updated the drivers, set everything to the highest performance, and then only downloaded FFXIV and still got the fps issue. Recently there was one time I was doing a dungeon and the game automatically un-fullscreen me which was a first.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, the device information in the provided System Report does indicate that the laptop being used does not meet the minimum specifications required to play FINAL FANTASY XIV most notably the Intel(R) HD Graphics Family chipset. We do not support Intel graphics cards for FINAL FANTASY XIV. However, I did notice there is an NVIDIA device that is not listed as the primary graphics card. This suggests that you may be running NVIDIA Optimus which controls whether your system utilizes the base Intel card or the NVIDIA card to conserve battery power. Please try disabling NVIDIA Optimus and see if the error persists. For instructions on how to force the NVIDIA card to be enabled or to disable Optimus, please contact NVIDIA Support.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.