Error 3054 - Can't make characters or chat on old characters

Hi all,

I played a little FFXIV a few months ago and my account got disabled randomly one day, after three weeks of trying to deal with support tickets they finally supposedly re-enabled my account. They claimed my account was compromised but I have zero evidence of this. I cancelled my sub the day my account was disabled.

Last Saturday, the 22nd Aug I decided I would come back and try FFXIV again because I really want to play.

I couldn't then, and still can't today make a new character or chat on my existing three low level characters. I put in a ticket then but it's been over four days of me paying for something I can't even play not even to mention the three weeks of game time I lost during that round of alleged account compromise.

Anyone have any ideas?

https://i.postimg.cc/tT53rTGP/Untitled.png

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums,

Unfortunately, we are unable to assist with the issue you are describing in the Technical Support Forum. As you have already created a support ticket, this thread will be moved to ‘Support Center Ticket Created’.

Good luck with your adventures through Eorzea!