Greenish effect with fading effects

I recently (read: yesterday) built my first computer (been playing on PS4), and took a shot at playing this game in 4K. It runs well aside some color issues, that're obvious when teleporting or summoning a retainer. The fading effect is joined with green filling the are where the character was/will be. This effect is only visible in-game; when viewing through the OBS preview, it appears fine.

It displays correctly in 1080p, too, but I wouldn't've built a PC if I knew 4K was going to be an issue.

I can link the video if asked; I'd need to upload it to YouTube first.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\[real name]\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32718.879MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37838.879MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.152GB SYSTEM_FREEDISC_SPACE 305.310GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1767.796GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8152.258 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16359.439 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0357776.inf_amd64_5cb88e05332b51cb\B357669\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0357776.inf_amd64_5cb88e05332b51cb\B357669\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0357776.inf_amd64_5cb88e05332b51cb\B357669\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0357776.inf_amd64_5cb88e05332b51cb\B357669\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.2001.13001
SYSTEM_GRAPHICS_DRIVER_DATE 7/28/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - 55R615 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5B022309-4BD5-470C-BE54-740963C7986F}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.16
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/31/2020 17:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7DE73149-FB9B-46C9-A905-B8066A1615DF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F8163B0-DDD2-11EA-8009444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F76B550-DDD2-11EA-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {24917000-DDE2-11EA-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {0F818AC0-DDD2-11EA-800A444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 13 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F818AC0-DDD2-11EA-800B444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F81B1D0-DDD2-11EA-800C444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F81B1D0-DDD2-11EA-800D444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F81D8E0-DDD2-11EA-800E444553540000}
SYSTEM_INPUT_NAME Multi-Device Keyboard K380
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Xbox Console Companion
Xbox Console Companion
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Settings
Settings
Technical Support - Post New Thread and 1 more page ‎- Microsoft Edge

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
OBS Studio
Steam
AMD_Chipset_Drivers
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24212
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508
AMD PCI Driver
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24212
AMD PSP Driver
AMD Ryzen Balanced Driver
AMD SBxxx SMBus Driver Alpha
Promontory_GPIO Driver
AMD GPIO2 Driver
AMD Software
GShade 3.0.1
The Jackbox Party Pack 4
Portal 2
AMD User Experience Program Installer
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508
AMD WVR64
Branding64
Transmission 3.00 (bb6b5a062e) (x64)
iCloud Outlook
AMD Settings
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000004B8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002068
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00002DD8
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002660
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 000015F4
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 000026FC
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\iCloudDrive.exe 00002174
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\iCloudIE.exe 00002630
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\iCloudPhotos.exe 00002598
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\iCloudServices.exe 00001694
C:\Program Files\WindowsApps\AppleInc.iCloud_11.3.59.0_x86__nzyj5cx40ttqa\iCloud\secd.exe 00002520
C:\Program Files\WindowsApps\AppleInc.iTunes_12108.5.48031.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00002780
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12007.1001.2.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002C38
C:\Program Files\WindowsApps\Microsoft.XboxApp_48.67.14001.0_x64__8wekyb3d8bbwe\XboxApp.exe 000009D4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBar.exe 000029E8
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00002A94
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002A70
C:\Users\Fionna Adams\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002374
C:\Windows\Explorer.EXE 00001804
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000728
C:\Windows\System32\MicrosoftEdgeCP.exe 000028DC
C:\Windows\System32\RuntimeBroker.exe 00002CD0
C:\Windows\System32\SecurityHealthSystray.exe 000022FC
C:\Windows\System32\smartscreen.exe 00001630
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000008AC
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000019BC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001AD4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000029D0
C:\Windows\system32\ApplicationFrameHost.exe 00001CA8
C:\Windows\system32\DllHost.exe 00001E2C
C:\Windows\system32\MicrosoftEdgeSH.exe 000028FC
C:\Windows\system32\SearchProtocolHost.exe 00000AB4
C:\Windows\system32\SettingSyncHost.exe 000020CC
C:\Windows\system32\browser_broker.exe 00002030
C:\Windows\system32\sihost.exe 0000169C
C:\Windows\system32\svchost.exe 00002E80
C:\Windows\system32\taskhostw.exe 000018DC

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you please provide screenshots or a video link depicting the issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Also post your Make/Model monitor you are using and what Make/Model/Grade video cable (and is it HDMI or DP) you are using from the video card to the monitor.

Video is here.

I'm using the Insignia 4K Ultra HD HDMI Cable (just bought it today, cos my prior one is 13 years old and I figured that may be the cause); model number NS-HG08505.

My computer is plugged into a TCL Series 6 55" 4K television; model number 55R615.

4k is odd at best of times even with a good gpu. saw the video yeah prolly the tv just cuz a tv is 4k its not allways the best 4k

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

If you have not done so already, could you update the graphics drivers?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Sorry for the delay, been busy on my end :(

What you are seeing is a side effect of the image control of the TV.
Try toggling through the options in your TV's "Advanced picture settings" menu for the settings that handle "Video Interpolation" aka Motion Smoothing, which will be somewhere under:
Picture Mode
Local Dimming
Dynamic Contrast
Action Smoothing
LED action clarity
Natural Cinema
etc...

Somewhere in there will be the option that is causing it.

What you are experiencing is basically what is known as "The Soap Oprah Effect" that HD/4K Smart TVs have, were it's built in imagining system "mishandles" the input video to the point it looks bad with off colors, choppy motions, and/or flashes in brightness.
The fix is to disable that handler which then just passes through the video as-is (meaning then your video card's output is correctly displayed), however each TV manufacturer names and hides it differently within the TVs menus.
The purpose of the Video Interpolation system is so that video from older lower frame rate sources will "correctly" display on the 60+ refresh rate TV (say a 30fps DVD 720p movie up-scaled to 4k 60hz), by filling in the blanks so to speak on the gaps between the source frames and the output frames. The downside is that when fed a computer game video, where the FPS changes a lot, it can overload the Video Interpolation handler so it starts getting all ugly.

Info:
https://www.digitaltrends.com/home-t...o-turn-it-off/

Quote:

Originally Posted by Dynratygus

If you have not done so already, could you update the graphics drivers?

I am running the latest drivers.

Quote:

Originally Posted by Kirika-

What you are experiencing is basically what is known as "The Soap Oprah Effect"

It is not this. This wouldn't explain a green tint to any fading effects that is, very specifically, not visible on anything else with transparency, nor visible when the game is viewed through an OBS preview. That is why the video taken is with my phone.