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my game will go to a black loading screen every time i queue into the new shb instance, heroes' gauntlet. then the game crashes. when i try to reload into the instance, the game goes to the beginning loading screen then just crashes again.
solutions? i'm currently reinstalling the entire game since i couldnt seem to find a repair option.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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