Help with transferring a character

2 weeks ago I bought the base version of FFXIV on steam, and with it I created a service account on MogStation. Today I bought the complete edition of FFXIV (non steam version) and I had to create a new service account.

I was wondering if there was any way to transfer my character from the old service account to the new one, as I've sunk 100+ hours into the game and I love it so far. I know I can get to the level I was in less time now that I have experience with the game, but it's still very disheartening having to start from scratch and losing the progress and friends I made.

Is there anything I can do? Maybe someone I can talk to that can help me resolve this?

Thank you.

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Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the European Support Center.

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