an unexpected error has occurred. exiting final fantasy xiv 6d

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06-14-2020, 09:36 AM
Nekopope

an unexpected error has occurred. exiting final fantasy xiv 6d

after patch 5.2 my internet cafe cant play game
can help me for fixed this trouble ?

im waiting this so long bu
i hope thi s trouble can be clear

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Administrator\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 11/09/15 12:09:23 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8143.500MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10063.500MB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 19.997GB SYSTEM_FREEDISC_SPACE 19.836GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 59.997GB SYSTEM_FREEDISC_SPACE 45.830GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.867GB SYSTEM_FREEDISC_SPACE 190.723GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 833.854GB SYSTEM_FREEDISC_SPACE 82.882GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1977.242 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4071.750 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvpcdi.inf_amd64_c80b9720c6ef7c44\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvpcdi.inf_amd64_c80b9720c6ef7c44\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvpcdi.inf_amd64_c80b9720c6ef7c44\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvpcdi.inf_amd64_c80b9720c6ef7c44\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4614
SYSTEM_GRAPHICS_DRIVER_DATE 5/15/2020 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND BenQ RL2455 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3CCB6DDC-CC1C-4001-8889-C93859436EA5}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9BD06503-0B7D-4E9A-9EE2-5609F9D3D3AF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F99FDDA0-A6FA-11EA-8001444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A004B0-A6FA-11EA-8002444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A052D0-A6FA-11EA-8008444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 184 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A079E0-A6FA-11EA-8009444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A079E0-A6FA-11EA-800A444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A004B0-A6FA-11EA-8003444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A02BC0-A6FA-11EA-8004444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A052D0-A6FA-11EA-8006444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9A052D0-A6FA-11EA-8007444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV - A Realm Reborn
Steam
Technical Support - Post New Thread - Google Chrome
Microsoft Text Input Application
FINAL FANTASY XIV - A Realm Reborn

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Call of Duty Modern Warfare
CafeIndo Pro Client 1.8.6.8031
Google Chrome
Mudfish Cloud VPN v5.2.2
Origin
Rockstar Games Launcher
Rockstar Games Social Club
StartIsBack++
Uplay
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
Google Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
Microsoft Visual Basic/C++ Runtime (x86)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Cloud update Deploy V2019.3.15.11282
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Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Intel(R) Chipset Device Software
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820
Intel(R) Management Engine Driver
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Graphics Driver 446.14
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.26
NVIDIA Install Application
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135
Intel(R) ME UninstallLegacy
Intel(R) Management Engine Components

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

B:\lwclient64\lwclient64.exe 00000BBC
C:\Program Files (x86)\GBillingClient\gbClientApp.exe 00000EC0
C:\Program Files (x86)\GBillingClient\gbClientLocker.exe 00000FB4
C:\Program Files (x86)\GBillingClient\gbClientService.exe 000008B0
C:\Program Files (x86)\GBillingClient\winvnc.exe 00001624
C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler.exe 00001E08
C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler64.exe 00001C60
C:\Program Files\Riot Vanguard\vgtray.exe 00001018
C:\Windows\Explorer.EXE 000015C0
C:\Windows\System32\DriverStore\FileRepository\nvpcdi.inf_amd64_c80b9720c6ef7c44\Display.NvContainer\NVDisplay.Container.exe 00000980
C:\Windows\System32\RuntimeBroker.exe 00001CE8
C:\Windows\System32\spoolsv.exe 00000AC8
C:\Windows\System32\svchost.exe 000015C4
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001DA0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001534
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001054
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000018F8
C:\Windows\system32\AUDIODG.EXE 000008FC
C:\Windows\system32\ApplicationFrameHost.exe 000000B0
C:\Windows\system32\DllHost.exe 00001948
C:\Windows\system32\dwm.exe 00000CB0
C:\Windows\system32\fontdrvhost.exe 00001598
C:\Windows\system32\lsass.exe 0000033C
C:\Windows\system32\sihost.exe 00001210
C:\Windows\system32\svchost.exe 000017A0
C:\Windows\system32\taskhostw.exe 0000111C
C:\Windows\system32\wbem\WmiApSrv.exe 0000045C
C:\Windows\system32\wbem\wmiprvse.exe 00001B98
C:\Windows\system32\winlogon.exe 00000968
E:\Game Online\Origin\OriginWebHelperService.exe 00000BC4
E:\Game Online\Steam\GameOverlayUI.exe 00001CCC
E:\Game Online\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001340
E:\Game Online\Steam\steam.exe 00001038
E:\Game Online\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001E68
E:\Game Online\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000002F0
G:\Browser\Chrome\Application\chrome.exe 00001A24
06-16-2020, 05:25 AM
Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

As a part of our countermeasures against cheating, we’ve made it so that the error appears and the game will be unable to run when there are applications or processes, etc. that interfere with memory. There are a variety of applications in Windows, and it is difficult to suggest a specific method of solving the issue because everyone’s personal environment differs greatly, so please try running the game in a simple environment that you’ve confirmed has no applications or processes that interfere with memory.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
06-22-2020, 05:21 AM
Nekopope

But my inetcafe not a have disk for client
All client running by image diskless
Since patch 5.2 launcher always got error like that
Before 5.2 all client can play normal
06-26-2020, 09:02 AM
Dynratygus

Thank you for the reply.

Are you able to try a cleanboot? Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
06-28-2020, 02:49 AM
Nekopope

My client need to using startup Billing
Yea i think the launcher only cant sync with Billing iCafe
Can the game solved for this one ?
06-28-2020, 06:38 AM
Nekopope

solved now
ty for coming
BTW 1 more help
dx11 error random time
pls solve it
07-02-2020, 06:38 AM
Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
5) Update and reinstall the drivers for your graphics card
6) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
7) Install Windows, Steam and FINAL FANTASY XIV onto the same drive

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
07-08-2020, 03:14 AM
gancena

I'm also having this issue

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\EGancena\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1302
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32679.742MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37543.742MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.882GB SYSTEM_FREEDISC_SPACE 707.875GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 623.374GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8148.258 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.871 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1017.1011
SYSTEM_GRAPHICS_DRIVER_DATE 5/24/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {F795D0B1-5824-42DC-BD41-7485C6E4209C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {0B59BDD6-BE33-4E83-950B-190B7B5759E9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
SYSTEM_SOUND 4 - 27G2G4 (2- AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9298B358-E86E-478B-A0DA-F4AD4FBE3B39}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8003444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {220F9100-79D2-11EA-8001444553540000}
SYSTEM_INPUT_NAME Logitech StreamCam
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8005444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFB060-6205-11EA-8006444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 668 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF6240-6205-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFB060-6205-11EA-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-8009444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800D444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800E444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
"A unexpected error has occurred. Exiting Final Fantasy XIV.(6d)" Error - Google Chrome
Steam
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
Settings
Settings
Mail
Inbox - Elizier Gancena ‎- Mail
Microsoft Store
Microsoft Store

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Build Tools 2017
Cisco Webex Meetings
Adobe Creative Cloud
Adobe Media Encoder 2020
Battle.net
Call of Duty Modern Warfare
Call of Duty Modern Warfare 2 Campaign Remastered
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon IJ Network Scanner Selector EX2
Canon IJ Scan Utility
Cisco AnyConnect Secure Mobility Client
Dropbox
Fliqlo Screen Saver
Google Chrome
Adobe Illustrator 2020
AURA RGB Lighting Control for Graphic card & XG-STATION
Adobe Lightroom Classic
Adobe Photoshop 2020
Adobe Premiere Pro 2020
Steam
WinRT Intellisense UAP - Other Languages
WinRT Intellisense Desktop - en-us
GameInput Redistributable
Universal CRT Redistributable
Dropbox Update Helper
SDK ARM Additions
AURA Service
Windows IoT Extension SDK
Windows SDK for Windows Store Apps
Windows SDK AddOn
Microsoft Visual Studio Setup Configuration
vcpp_crt.redist.clickonce
ASUS AURA Odd Component
Kits Configuration Installer
ROG Live Service
Windows SDK EULA
Kingston AURA DRAM Component
Windows SDK Desktop Libs arm
ASUS GLCKIO2 Driver
Windows SDK for Windows Store Apps Contracts
AURA RGB Lighting Control for Graphic card & XG-STATION
ASUS AURA Extension Card HAL
ASUS MB Peripheral Products
Windows SDK Desktop Headers arm64
ASUS Framework Service
Windows SDK Desktop Headers x64
SDK ARM Redistributables
Windows App Certification Kit SupportedApiList x86
Windows SDK Desktop Libs arm64
Microsoft Visual C++ 2017 X86 Debug Runtime - 14.16.27033
AURA DRAM Component
Cisco Webex Productivity Tools
Windows SDK Signing Tools
ASUS GLCKIO2 Driver
ASUS AURA VGA Component
AMD Settings
Universal CRT Redistributable
Microsoft VC++ redistributables repacked.
Windows Software Development Kit - Windows 10.0.17763.132
Google Update Helper
AURA Service
PHISON HAL
MSI Development Tools
Windows Mobile Extension SDK Contracts
Windows SDK Redistributables
WinAppDeploy
Teams Machine-Wide Installer
Windows App Certification Kit x64
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Apps Headers
Universal CRT Extension SDK
WinRT Intellisense IoT - en-us
Windows SDK Desktop Tools x64
WinRT Intellisense PPI - en-us
Corsair AURA DRAM Component
Windows SDK for Windows Store Apps DirectX x86 Remote
All MB
Windows Desktop Extension SDK Contracts
ASUS AURA Display Component
Windows SDK for Windows Store Managed Apps Libs
Windows SDK Desktop Tools arm64
Windows SDK for Windows Store Apps Metadata
vs_FileTracker_Singleton
Windows Team Extension SDK
ASUS Update Helper
Adobe Refresh Manager
Adobe Acrobat DC
Windows IoT Extension SDK Contracts
Windows SDK Desktop Libs x64
WinRT Intellisense UAP - en-us
Battlestate Games Launcher 10.1.0.1116
Windows Mobile Extension SDK
Windows SDK for Windows Store Apps Tools
Intel® PROSet/Wireless Software
Windows SDK Desktop Headers arm
Windows SDK Modern Versioned Developer Tools
ClipClip
Windows SDK Desktop Headers x86
Windows SDK Facade Windows WinMD Versioned
ASUS Framework Service
Universal CRT Headers Libraries and Sources
Universal General MIDI DLS Extension SDK
ENE IO Driver
Universal CRT Tools x86
Windows SDK Desktop Libs x86
Windows SDK for Windows Store Apps Libs
ENE RGB HAL
ASUS AURA Motherboard HAL
WinRT Intellisense Desktop - Other Languages
WinRT Intellisense IoT - Other Languages
Windows SDK ARM Desktop Tools
Cisco AnyConnect ISE Posture Module
Windows Desktop Extension SDK
Windows SDK
ASUS AIOFan HAL
Realtek High Definition Audio Driver
ENE_DRAM_RGB_AURA42
Windows Team Extension SDK Contracts
WinRT Intellisense Mobile - en-us
Windows SDK Desktop Tools x86
Windows SDK DirectX x86 Remote
Windows SDK Modern Non-Versioned Developer Tools
Cisco AnyConnect Secure Mobility Client
GraphQL Playground 1.8.10
AMD Software
Logitech Capture
Docker Desktop
Git version 2.25.1
Logitech Options
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Mozilla Firefox 78.0 (x64 en-CA)
Mozilla Maintenance Service
Microsoft Office 365 ProPlus - en-us
FINAL FANTASY XIV Online
WinRAR 5.71 (64-bit)
Intel(R) Management Engine Driver
AWS Command Line Interface v2
Canon TS6000 series MP Drivers
Intel(R) Management Engine Components
AMD Settings
ASUS AURA Extension Card HAL
Corsair AURA DRAM Component
AURA DRAM Component
Windows App Certification Kit Native Components
Universal CRT Tools x64
ViGEm Bus Driver
Intel(R) Rapid Storage Technology
Intel(R) PRO/Wireless Driver
Node.js
Kingston AURA DRAM Component
Microsoft Visual Studio Installer
ASUS AURA VGA Component
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Intel® Optane™ Pinning Explorer Extensions
Branding64
Intel(R) Management Engine Components
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Windows SDK DirectX x64 Remote
Python 2.7.17 (64-bit)
Intel® PROSet/Wireless WiFi Software
PHISON HAL
ASUS AURA Display Component
Application Verifier x64 External Package
ASUS AURA Odd Component
AMD User Experience Program Installer
ENE RGB HAL
ENE_DRAM_RGB_AURA42
AMD WVR64
ASUS MB Peripheral Products
iCloud Outlook
ASUS Aura SDK
Microsoft VC++ redistributables repacked.
ASUS AURA Motherboard HAL
AdoptOpenJDK JDK with Hotspot 11.0.6.10 (x64)
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27033

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\AURA(GRAPHICS CARD)\ledcontrolservice.exe 00001074
C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe 00001588
C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 0000115C
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ShareFromArmouryIII\Mouse\ROG STRIX CARRY\P508PowerAgent.exe 00001018
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00001BB8
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE 00001654
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseagent.exe 00001D6C
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseposture.exe 00001F5C
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe 00000FF4
C:\Program Files (x86)\ClipClip\ClipClip.exe 00002EB0
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe 00001570
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe 000015BC
C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe 000015E8
C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe 000015D8
C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe 0000105C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003898
C:\Program Files (x86)\LightingService\LightingService.exe 000016E4
C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe 000018E8
C:\Program Files (x86)\Steam\Steam.exe 00002E20
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002C60
C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00001E50
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000006E0
C:\Program Files\AMD\CNext\CNext\amdow.exe 000029D0
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe 000015E0
C:\Program Files\Docker\Docker\com.docker.service 000015A4
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe 000033CC
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000013E8
C:\Program Files\Logitech\LogiCapture\bin\Service\LogiFacecamService.exe 00002040
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00002F9C
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 00002FDC
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\iCloudChrome.exe 00001BBC
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\iCloudServices.exe 00002F1C
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\secd.exe 000024F0
C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServices.exe 00001D50
C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServicesNet.exe 00001D48
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12006.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000B28
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20061.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002948
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000060C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxTsr.exe 0000084C
C:\Users\EGancena\AppData\Local\1Password\app\7\1Password.exe 000023B8
C:\Windows\Explorer.EXE 00001E80
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001504
C:\Windows\System32\CompPkgSrv.exe 00002C98
C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_eea3cf789013ad4f\RstMwService.exe 000017C8
C:\Windows\System32\DriverStore\FileRepository\piecomponent.inf_amd64_caabc087e4b97a65\Intel_PIE_Service.exe 000012D4
C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atieclxx.exe 00000B18
C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atiesrxx.exe 000008B8
C:\Windows\System32\MicrosoftEdgeCP.exe 000028E0
C:\Windows\System32\RtkAudUService64.exe 00002E4C
C:\Windows\System32\RuntimeBroker.exe 00001388
C:\Windows\System32\SecurityHealthHost.exe 000007A4
C:\Windows\System32\SecurityHealthSystray.exe 00002DCC
C:\Windows\System32\WUDFHost.exe 000004F8
C:\Windows\System32\amdlogsr.exe 000008C0
C:\Windows\System32\smartscreen.exe 00002E0C
C:\Windows\System32\spoolsv.exe 00001338
C:\Windows\System32\svchost.exe 00000B5C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003524
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00003150
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000026C0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022C0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000A30
C:\Windows\servicing\TrustedInstaller.exe 00001600
C:\Windows\system32\AUDIODG.EXE 00003288
C:\Windows\system32\ApplicationFrameHost.exe 00000B10
C:\Windows\system32\DbxSvc.exe 000015C4
C:\Windows\system32\DllHost.exe 00001934
C:\Windows\system32\MicrosoftEdgeSH.exe 00002D78
C:\Windows\system32\NahimicService.exe 000017A8
C:\Windows\system32\SearchFilterHost.exe 00003420
C:\Windows\system32\SearchIndexer.exe 000026EC
C:\Windows\system32\SearchProtocolHost.exe 0000343C
C:\Windows\system32\SettingSyncHost.exe 00002968
C:\Windows\system32\WLANExt.exe 000012C0
C:\Windows\system32\browser_broker.exe 000010BC
C:\Windows\system32\cmd.exe 0000313C
C:\Windows\system32\conhost.exe 00002154
C:\Windows\system32\ctfmon.exe 0000121C
C:\Windows\system32\dashost.exe 00000AA4
C:\Windows\system32\dwm.exe 000005E0
C:\Windows\system32\fontdrvhost.exe 000004E4
C:\Windows\system32\lsass.exe 0000032C
C:\Windows\system32\sihost.exe 00000EF8
C:\Windows\system32\svchost.exe 00000D30
C:\Windows\system32\taskhostw.exe 00001020
C:\Windows\system32\vmcompute.exe 00002124
C:\Windows\system32\vmms.exe 000017F0
C:\Windows\system32\wbem\unsecapp.exe 00001B54
C:\Windows\system32\wbem\wmiprvse.exe 00001BA8
C:\Windows\system32\winlogon.exe 00000434
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.892_none_5efe5b5a590f76dc\TiWorker.exe 00003198
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003BEC
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003A34
07-08-2020, 04:27 AM
gancena

An unexpected error has occurred. exiting final fantasy xiv 6d - Steam/DirectX11

Date & Time: Since yesterday 2020-06-07 8PM EST
Frequency: Always
World name: Irrelevant : Loader
Character name: Asher Ro
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: all/all
Party or solo: N/A
Race: N/A
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps:
1. Launch Steam

2. Launch FFXIV from Steam

3. Enter credentials into FFXIV Launcher

4. Click Login

5. Click Play

6. Error immediately shows : an unexpected error has occurred. exiting final fantasy xiv 6d

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\EGancena\Documents
FINAL FANTASY XIV ONLINE G:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1302
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32679.742MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37543.742MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.882GB SYSTEM_FREEDISC_SPACE 706.167GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 625.149GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8148.258 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.871 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1017.1011
SYSTEM_GRAPHICS_DRIVER_DATE 5/24/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {F795D0B1-5824-42DC-BD41-7485C6E4209C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {0B59BDD6-BE33-4E83-950B-190B7B5759E9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
SYSTEM_SOUND 4 - 27G2G4 (2- AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9298B358-E86E-478B-A0DA-F4AD4FBE3B39}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8003444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {220F9100-79D2-11EA-8001444553540000}
SYSTEM_INPUT_NAME Logitech StreamCam
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8005444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFB060-6205-11EA-8006444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 668 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF6240-6205-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CF8950-6205-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFB060-6205-11EA-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-8009444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CFD770-6205-11EA-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800D444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D02590-6205-11EA-800E444553540000}
SYSTEM_INPUT_NAME RAMA M60-A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Technical Support - Google Chrome
Local Disk (C:)
Inbox - Elizier Gancena ‎- Mail
Microsoft Text Input Application
Microsoft Store
Microsoft Store

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Build Tools 2017
Cisco Webex Meetings
Adobe Creative Cloud
Adobe Media Encoder 2020
Battle.net
Call of Duty Modern Warfare
Call of Duty Modern Warfare 2 Campaign Remastered
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon IJ Network Scanner Selector EX2
Canon IJ Scan Utility
Cisco AnyConnect Secure Mobility Client
Dropbox
Fliqlo Screen Saver
Google Chrome
Adobe Illustrator 2020
AURA RGB Lighting Control for Graphic card & XG-STATION
Adobe Lightroom Classic
Microsoft Edge
Microsoft Edge Update
Adobe Photoshop 2020
Adobe Premiere Pro 2020
Steam
WinRT Intellisense UAP - Other Languages
WinRT Intellisense Desktop - en-us
GameInput Redistributable
Universal CRT Redistributable
Dropbox Update Helper
SDK ARM Additions
AURA Service
Windows IoT Extension SDK
Windows SDK for Windows Store Apps
Windows SDK AddOn
Microsoft Visual Studio Setup Configuration
vcpp_crt.redist.clickonce
ASUS AURA Odd Component
Kits Configuration Installer
FINAL FANTASY XIV ONLINE
ROG Live Service
Windows SDK EULA
Kingston AURA DRAM Component
Windows SDK Desktop Libs arm
ASUS GLCKIO2 Driver
Windows SDK for Windows Store Apps Contracts
AURA RGB Lighting Control for Graphic card & XG-STATION
ASUS AURA Extension Card HAL
ASUS MB Peripheral Products
Windows SDK Desktop Headers arm64
ASUS Framework Service
Windows SDK Desktop Headers x64
SDK ARM Redistributables
Windows App Certification Kit SupportedApiList x86
Windows SDK Desktop Libs arm64
Microsoft Visual C++ 2017 X86 Debug Runtime - 14.16.27033
AURA DRAM Component
Cisco Webex Productivity Tools
Windows SDK Signing Tools
ASUS GLCKIO2 Driver
ASUS AURA VGA Component
AMD Settings
Universal CRT Redistributable
Microsoft VC++ redistributables repacked.
Windows Software Development Kit - Windows 10.0.17763.132
Google Update Helper
AURA Service
PHISON HAL
MSI Development Tools
Windows Mobile Extension SDK Contracts
Windows SDK Redistributables
WinAppDeploy
Teams Machine-Wide Installer
Windows App Certification Kit x64
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Apps Headers
Universal CRT Extension SDK
WinRT Intellisense IoT - en-us
Windows SDK Desktop Tools x64
WinRT Intellisense PPI - en-us
Corsair AURA DRAM Component
Windows SDK for Windows Store Apps DirectX x86 Remote
All MB
Windows Desktop Extension SDK Contracts
ASUS AURA Display Component
Windows SDK for Windows Store Managed Apps Libs
Windows SDK Desktop Tools arm64
Windows SDK for Windows Store Apps Metadata
vs_FileTracker_Singleton
Windows Team Extension SDK
ASUS Update Helper
Adobe Refresh Manager
Adobe Acrobat DC
Windows IoT Extension SDK Contracts
Windows SDK Desktop Libs x64
WinRT Intellisense UAP - en-us
Battlestate Games Launcher 10.1.0.1116
Windows Mobile Extension SDK
Windows SDK for Windows Store Apps Tools
Intel® PROSet/Wireless Software
Windows SDK Desktop Headers arm
Windows SDK Modern Versioned Developer Tools
Windows SDK Desktop Headers x86
Windows SDK Facade Windows WinMD Versioned
ASUS Framework Service
Universal CRT Headers Libraries and Sources
Universal General MIDI DLS Extension SDK
ENE IO Driver
Universal CRT Tools x86
Windows SDK Desktop Libs x86
Windows SDK for Windows Store Apps Libs
ENE RGB HAL
ASUS AURA Motherboard HAL
WinRT Intellisense Desktop - Other Languages
WinRT Intellisense IoT - Other Languages
Windows SDK ARM Desktop Tools
Cisco AnyConnect ISE Posture Module
Windows Desktop Extension SDK
Windows SDK
ASUS AIOFan HAL
Realtek High Definition Audio Driver
ENE_DRAM_RGB_AURA42
Windows Team Extension SDK Contracts
WinRT Intellisense Mobile - en-us
Windows SDK Desktop Tools x86
Windows SDK DirectX x86 Remote
Windows SDK Modern Non-Versioned Developer Tools
Cisco AnyConnect Secure Mobility Client
GraphQL Playground 1.8.10
AMD Software
Logitech Capture
Docker Desktop
Git version 2.25.1
Logitech Options
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Mozilla Firefox 78.0 (x64 en-CA)
Mozilla Maintenance Service
Microsoft Office 365 ProPlus - en-us
FINAL FANTASY XIV Online
WinRAR 5.71 (64-bit)
Intel(R) Management Engine Driver
AWS Command Line Interface v2
Canon TS6000 series MP Drivers
Intel(R) Management Engine Components
AMD Settings
ASUS AURA Extension Card HAL
Corsair AURA DRAM Component
AURA DRAM Component
Windows App Certification Kit Native Components
Universal CRT Tools x64
ViGEm Bus Driver
Intel(R) Rapid Storage Technology
Intel(R) PRO/Wireless Driver
Node.js
Kingston AURA DRAM Component
Microsoft Visual Studio Installer
ASUS AURA VGA Component
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Intel® Optane™ Pinning Explorer Extensions
Branding64
Intel(R) Management Engine Components
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Windows SDK DirectX x64 Remote
Python 2.7.17 (64-bit)
Intel® PROSet/Wireless WiFi Software
PHISON HAL
ASUS AURA Display Component
Application Verifier x64 External Package
ASUS AURA Odd Component
AMD User Experience Program Installer
ENE RGB HAL
ENE_DRAM_RGB_AURA42
AMD WVR64
ASUS MB Peripheral Products
iCloud Outlook
ASUS Aura SDK
Microsoft VC++ redistributables repacked.
ASUS AURA Motherboard HAL
AdoptOpenJDK JDK with Hotspot 11.0.6.10 (x64)
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27033

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\AURA(GRAPHICS CARD)\ledcontrolservice.exe 00000F88
C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe 00001478
C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 0000100C
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ShareFromArmouryIII\Mouse\ROG STRIX CARRY\P508PowerAgent.exe 00000EF0
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00002D14
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AcroTray.exe 000022F4
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE 000014AC
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseagent.exe 00001BA0
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseposture.exe 00001D4C
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe 00000E9C
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe 00001440
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe 00001490
C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe 00001500
C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe 000014DC
C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe 00000F64
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000037F4
C:\Program Files (x86)\LightingService\LightingService.exe 00001510
C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe 00001634
C:\Program Files (x86)\Steam\Steam.exe 00003D3C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002660
C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00003238
C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe 00002F70
C:\Program Files\AMD\CNext\CNext\amdow.exe 000032D8
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe 00001508
C:\Program Files\Docker\Docker\com.docker.service 00001394
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe 00003BC4
C:\Program Files\Logitech\LogiCapture\bin\Service\LogiFacecamService.exe 00003B00
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00002248
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\iCloudChrome.exe 00001818
C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\secd.exe 00003438
C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServices.exe 000019E0
C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServicesNet.exe 00001384
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12006.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003A98
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20061.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000D4C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20032.16211.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003DC8
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00002F30
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000778
C:\Users\EGancena\AppData\Local\1Password\app\7\1Password.exe 000034E0
C:\Users\EGancena\AppData\Local\Programs\Microsoft VS Code\Code.exe 00000D70
C:\Users\EGancena\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 000032B0
C:\Windows\Explorer.EXE 00001C74
C:\Windows\System32\CompPkgSrv.exe 0000372C
C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_eea3cf789013ad4f\RstMwService.exe 000014B4
C:\Windows\System32\DriverStore\FileRepository\piecomponent.inf_amd64_caabc087e4b97a65\Intel_PIE_Service.exe 00001264
C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atieclxx.exe 00000AFC
C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atiesrxx.exe 0000090C
C:\Windows\System32\RtkAudUService64.exe 0000149C
C:\Windows\System32\RuntimeBroker.exe 000006D4
C:\Windows\System32\WUDFHost.exe 000004F8
C:\Windows\System32\amdlogsr.exe 00000914
C:\Windows\System32\smartscreen.exe 00000FB8
C:\Windows\System32\spoolsv.exe 000011FC
C:\Windows\System32\svchost.exe 000039D8
C:\Windows\System32\vds.exe 000009B8
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000039D4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000024A4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002044
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000362C
C:\Windows\system32\AUDIODG.EXE 00003C5C
C:\Windows\system32\ApplicationFrameHost.exe 00003AA4
C:\Windows\system32\DbxSvc.exe 00001448
C:\Windows\system32\DllHost.exe 00003114
C:\Windows\system32\NahimicService.exe 000014D4
C:\Windows\system32\SearchFilterHost.exe 00002B9C
C:\Windows\system32\SearchIndexer.exe 0000248C
C:\Windows\system32\SearchProtocolHost.exe 00003AB0
C:\Windows\system32\SettingSyncHost.exe 00002720
C:\Windows\system32\WLANExt.exe 00001180
C:\Windows\system32\cmd.exe 0000215C
C:\Windows\system32\conhost.exe 0000318C
C:\Windows\system32\ctfmon.exe 000010D8
C:\Windows\system32\dashost.exe 00000AA0
C:\Windows\system32\dwm.exe 00002A90
C:\Windows\system32\fontdrvhost.exe 000004F0
C:\Windows\system32\lsass.exe 00000360
C:\Windows\system32\sihost.exe 00000DBC
C:\Windows\system32\svchost.exe 00003BDC
C:\Windows\system32\taskhostw.exe 00000F10
C:\Windows\system32\vmcompute.exe 00001F24
C:\Windows\system32\vmms.exe 000017C8
C:\Windows\system32\wbem\unsecapp.exe 00001A88
C:\Windows\system32\wbem\wmiprvse.exe 00003374
C:\Windows\system32\winlogon.exe 00000444
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002934
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000013D8
07-14-2020, 05:21 AM
Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

gancena, as you are experiencing the same issue, please create a new forum post with the System Report for assistance along with any previously attempted troubleshooting.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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