So, I have this issue. Every 2-3 times I log in, I get this. It makes me change my password. So, every 2-3 days, or even sometimes more then ONCE a day, I get to change my password. This is, obviously, very annoying. Why in gods name does logging in 30minutes ago and then logging in now make it seem suspicious? What did I do wrong to flag this?Quote:
Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account.
Instructions for lifting this restriction have been sent to the email address registered to your Square Enix Account.
For more information about the login restriction, please refer to the following page:
http://support.na.square-enix.com/j/lbna
While I love the concept, there is something wrong with this. It seems if I accidentally type my password wrong(What? Its complicated, and if I'm sleepy or type to fast, I may hit two buttons..) I get flagged and have to reset my password.
So far, since coming back a few weeks ago, I've reset my password almost a dozen times. This is, again, very annoying. Please at least tell me WHY it is so sensitive? I know you can't disclose to much information, but I want to at least know if its typing the password wrong due to above examples. Thankfully, at least putting on the security token I got with my CE at launch apparently will fix it..
"Recent suspicious activity"
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04-06-2012, 09:31 AMRenala"Recent suspicious activity"
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04-06-2012, 09:59 AMZetsumei_Tsunarashi
This is caused by logging into the game from different IP addresses. For example, logging in at your home computer, and then logging in at your laptop from work.
It's a pretty silly security measure if you ask me, considering there are so many reasons why your IP address might change. None of which are really an indicator that your account has been compromised. -
04-06-2012, 11:03 AMRenalaThats honestly why? I have to reset my modum after storms, and its been stormy as hell lately.. Well fuu -.-Quote:
Originally Posted by Zetsumei_Tsunarashi
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04-08-2012, 07:54 PMKettle
This is happening to me every day and I only ever log in from one PC. It's getting very irritating.
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04-08-2012, 11:39 PMEshin
The friend I dragged back into this game with me has this same issue. :o So thaat's why.. she shall be informed.
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04-08-2012, 11:54 PMLafier
Yeah, I log in from all over the place so needless to say I have to change my password alot. I wish they'd get the hint like blizzard did (my wow account use to do it sometimes but now I can use a vpn and change my ip to a place that is a 1000miles away, log right in and blizzard wont lock my account anymore) and stop it. When I go from my house to a friends house that is 20mins away they make me change my password. I can see how its supose to be good, but for gods sake, at least make it so you have to log in from like china or something (typical place to log in from if your account is jacked) to do that.
On an unrelated note, my characters last name an OP's characters 1st name are suprisingly similar. -
04-09-2012, 10:03 AMRaldo
I'm told that if you use a security token, you no longer get this notification.
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04-10-2012, 05:43 AMKibbles
too bad they don't have an iphone/android app for that..
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04-10-2012, 06:23 AMREDace0This man speaks the truth. Easily the most-used part of my Collector's Edition purchase.Quote:
Originally Posted by Raldo