Recovery from Account Management System Technical Difficulties (May 25)

At the time below, we experienced technical difficulties wherein payments could not be made with the Steam Wallet on the Mog Station.

Due to these difficulties, an error may have occurred when performing the following operations using Steam Wallet, but the issue has been addressed and Steam Wallet can now be used normally.

[Date & Time]
May 25, 2020 12:32 p.m. to 3:55 p.m. (PDT)
May 25, 2020 19:32 to 22:55 (GMT)
May 25, 2020 20:32 to 23:55 (BST)

[Details]
An error would occur when performing the following operations using Steam Wallet.
・Service Account selection
・Retainer Services
・Upgrading to the Digital CE version
・Applying for the Character Renaming Service
・Purchase of Optional Items
・Premium option selection for FINAL FANTASY XIV Companion

[Affected Service]
・Payment with Steam Wallet