log onto account of a free trial and needs registration key

I have a friend that is using my laptop under a new user on windows and he needs a registration key to continue, and he is on a free trial

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We would recommend to have your friend contact us through the SQUARE ENIX Support Center website found here: https://support.na.square-enix.com However, while waiting for a response, we would also recommend ensuring that your friend is utilizing the FINAL FANTASY XIV Free Trial launcher and not the full game launcher.

Good luck with your adventures through Eorzea!

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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