Hello,
I keep getting an error every time I try to login with my main character. This started after I joined an alliance roullette and was loading into the roullette and crashed. Ever since I get this error message after it tries to login my character. Please help fix this! Any help is appreciated.
I would like to post a screenshot of the message that I get, but I don't know how to attach a picture to this thread.
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?
Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
If you are having trouble attaching a screenshot, you can try posting a link to a public photo-sharing website.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
Hello,
Same issue here, can't login with my character anymore.
The error occurs after selecting the character, in the loading screen.
Last thing I did is talking to the lifter in Ul'dah, after a 3h session without issue.
Here is a screenshot of the error : https://ibb.co/s6NPzPC
Can you please help ?
System infos :
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Matthieu\Documents
FINAL FANTASY XIV ONLINE E:\FF14\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Professionnel N 64 bits (6.2, version 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS A.20
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16285.473MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32570.945MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.284GB SYSTEM_FREEDISC_SPACE 70.467GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 976.547GB SYSTEM_FREEDISC_SPACE 17.499GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 886.453GB SYSTEM_FREEDISC_SPACE 14.881GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8142.736 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4587
SYSTEM_GRAPHICS_DRIVER_DATE 4/3/2020 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8142.736 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4587
SYSTEM_GRAPHICS_DRIVER_DATE 4/3/2020 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8270 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7262
SYSTEM_GRAPHICS_DRIVER_DATE 9/25/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Haut-parleurs (Logitech G933 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {C14567EE-3B5E-455F-AE50-1F5DAF978258}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/8/2018 00:00:00
SYSTEM_SOUND VS278 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2BD8B22E-7D00-457D-ABC5-605F0DA13EA6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_SOUND Haut-parleurs (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {9CED3400-1935-48C6-ABF7-B90605896061}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND Audio numérique (SPDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B0D3198B-C53E-4986-902F-7502E8E28074}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_SOUND Haut-parleurs (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {DF36CFBE-A9E9-4673-8425-EDD79DB79C43}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A5026530-11F8-11E9-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C31D6740-11F3-11E9-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C329C350-11F3-11E9-8004444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C329C350-11F3-11E9-8007444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C329C350-11F3-11E9-8008444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C31FD840-11F3-11E9-8003444553540000}
SYSTEM_INPUT_NAME Logitech Gaming Headset Battery Charger
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C329C350-11F3-11E9-8009444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C31FD840-11F3-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C334BFD0-11F3-11E9-800C444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C334BFD0-11F3-11E9-800D444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C334BFD0-11F3-11E9-800B444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C334BFD0-11F3-11E9-800E444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
boot
Google Chrome
Steam
Paramètres
NGU Idle
Mixer de volume - Haut-parleurs (Logitech G933 Gaming Headset)
GeForce Experience
Blitz
Origin
FINAL FANTASY XIV : Station Mog - Google Chrome
Skype
Microsoft Store
Gestionnaire des tâches
NVIDIA GeForce Overlay
Microsoft Text Input Application
Twitch
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Battle.net
Call of Duty Modern Warfare
Call of Duty Modern Warfare Beta
Diablo III
Doom Eternal
FileZilla Client 3.43.0
Google Chrome
Hearthstone
Heroes of the Storm
League of Legends
Adobe Lightroom Classic CC
MediaHuman YouTube to MP3 Converter 3.9.9.21
Origin
Overwatch
QuickPar 0.9
Red Dead Redemption 2
Rockstar Games Launcher
Rockstar Games Social Club
Skype version 8.58
Steam
Uplay
The Crew 2
Trials Rising
Assassin's Creed Odyssey
Tom Clancy's Rainbow Six Siege
WinRAR 5.60 (32-bit)
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Futuremark SystemInfo
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Intel Extreme Tuning Utility
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Epic Games Launcher
Anthem™
Plantes contre Zombies™
3DMark
Google Update Helper
Gameforge Login MS2
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Path of Building version 1.4.123
Microsoft VC++ redistributables repacked.
CORSAIR iCUE Software
Need for Speed™ Heat
MSI MysticLight
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Battlestate Games Launcher 0.9.3.1057
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Dragon Center
Démo d'Anthem™
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Logiciel pour périphérique à chipset Intel®
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Intel Extreme Tuning Utility
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
STAR WARS Jedi - Fallen Order™
Microsoft XNA Framework Redistributable 4.0 Refresh
Apex Legends
Battlefield™ V
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
CCleaner
cFosSpeed v10.27
CPUID CPU-Z MSI 1.86
CPUID HWMonitor 1.40
Logitech - Assistant pour jeux vidéo 9.02
Intel(R) Network Connections 23.2.0.1006
ISLANDERS
Ori and the Will of the Wisps
Electronic Super Joy 2
Kingdom Under Fire 2
Hades
NGU IDLE
The Legend of Bum-Bo
Warframe
The Binding of Isaac: Rebirth
Escape Goat
Mount & Blade II: Bannerlord
Gang Beasts
Mount Your Friends
Children of Morta
Death's Gambit
Plants vs. Zombies: Game of the Year
Aegis Defenders
TEKKEN 7
FINAL FANTASY XIV Online
Old School Musical
Wallpaper Engine
Mount Your Friends 3D: A Hard Man is Good to Climb
Hand of Fate 2
Katana ZERO
Titan Quest Anniversary Edition
Human: Fall Flat
Serial Cleaner
Just Shapes & Beats
Pathway
Warhammer: Vermintide 2
My Friend Pedro
Warstone TD
Them's Fightin' Herds
MONSTER HUNTER: WORLD
Double Kick Heroes
Graveyard Keeper
Clicker Heroes 2
FINAL FANTASY XV WINDOWS EDITION
They Are Billions
Slay the Spire
Bad North
Darksiders Genesis
RAD
Crash Bandicoot™ N. Sane Trilogy
We. The Revolution
Shadow of the Tomb Raider
The Messenger
Blasphemous
Dicey Dungeons
Just Shapes & Beats - Monstercat Track Selection
Heave Ho
Mortal Kombat 11
Halo: The Master Chief Collection
One Finger Death Punch 2
Spyro™ Reignited Trilogy
TeamSpeak 3 Client
VLC media player
Intel(R) Chipset Device Software
Dauntless
MiniTool Partition Wizard Free 12
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Driver
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Network Connections 23.2.0.1006
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
3DMark
Epic Games Launcher Prerequisites (x64)
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
SlimDX Runtime .NET 4.0 x64 (January 2012)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
NVIDIA Ansel
Panneau de configuration NVIDIA 445.87
NVIDIA Pilote graphique 445.87
NVIDIA GeForce Experience 3.20.3.63
NVIDIA Optimus Update 38.0.5.0
NVIDIA Logiciel système PhysX 9.19.0218
Mises à jour NVIDIA 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA Pilote audio HD : 1.3.38.26
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.3.63
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
Hue Sync
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft SQL Server Compact 4.0 SP1 x64 ENU CTP1
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00002BCC
C:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 0000583C
C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe 00002B24
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe 00005A24
C:\Program Files (x86)\GOG Galaxy\python\python.exe 0000245C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00008010
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00005948
C:\Program Files (x86)\Origin\Origin.exe 000045A4
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 000030AC
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000059DC
C:\Program Files (x86)\Steam\Steam.exe 00005454
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000049C0
C:\Program Files\Logitech Gaming Software\ArxApplets\Discord\logitechg_discord.exe 00000630
C:\Program Files\Logitech Gaming Software\LCore.exe 000034E0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00001EC0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000022DC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000051DC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00004484
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12004.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00005FD8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20032.111.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001204
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 00005418
C:\Users\Matthieu\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000550
C:\Users\Matthieu\AppData\Local\Programs\Blitz\Blitz.exe 000080BC
C:\Users\Matthieu\AppData\Local\Temp\Twitch\Twitch.exe 000018FC
C:\Users\Matthieu\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 00005C78
C:\Users\Matthieu\AppData\Roaming\Twitch\Bin\TwitchAgent.exe 00005E38
C:\WINDOWS\Explorer.EXE 00005708
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxEM.exe 0000297C
C:\WINDOWS\System32\SndVol.exe 000017B8
C:\WINDOWS\System32\svchost.exe 00004B88
C:\WINDOWS\system32\ApplicationFrameHost.exe 000054FC
C:\WINDOWS\system32\DllHost.exe 00000CCC
C:\WINDOWS\system32\SearchProtocolHost.exe 0000794C
C:\WINDOWS\system32\SettingSyncHost.exe 00003648
C:\WINDOWS\system32\conhost.exe 00002398
C:\WINDOWS\system32\mspaint.exe 0000802C
C:\WINDOWS\system32\sihost.exe 00003830
C:\WINDOWS\system32\svchost.exe 000020F4
C:\WINDOWS\system32\taskhostw.exe 00003C24
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00007C98
C:\Windows\SysWOW64\muachost.exe 00004604
C:\Windows\System32\RuntimeBroker.exe 00001D3C
C:\Windows\System32\SecurityHealthSystray.exe 00005D00
C:\Windows\System32\smartscreen.exe 00007DEC
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00005880
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000093C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002AC4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002FF8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002B94
D:\SteamLibrary\steamapps\common\NGU IDLE\NGUIdle.exe 00001FF8
D:\SteamLibrary\steamapps\common\wallpaper_engine\wallpaper64.exe 00005B10
E:\FF14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006D10
E:\FF14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00006970
Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.
If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Hello,
This was my first char.
Tried to make a second one, could not even reach lvl 2 and same error happened.
Tried to reboot computer, reinstall the game but still have the same error.
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:
1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
5) Install FINAL FANTASY XIV and Windows onto the same drive (preferably the C:/ drive if possible)
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Hi,
Installing the game under c: worked for me.
Thanks for your help !
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".
Good luck with your adventures through Eorzea!