Key Items Missing

ISP:
unsure

Type of Internet Connection:
unsure

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
36/3/2020, 3:30pm HKT

Frequency:
Once

World:
Louisoix

Character Name@Home World:
Sotura Kalos@Louisoix

Retainer Name:
None

NPC Name:
Redolent Rose, Serendipity, Geva, Beli

Monster Name:
None

Class/Level:
Scholar Lv37

Party or Solo:
Solo

Race:
Race of your character when the issue occurred.
Elezen F

In-Game Time:
7:30AM

Area and Coordinates:
New Gridania, Ul'dah Steps of Thal

Housing:
None

Steps:
1. Quest: In the Images of Ancients
2. Talk to the NPCs required and give the required key items
3. The items needed will not be put in the inventory

The items those 4 NPCs give you are not key items but rather blue gear that you wear and then talk to Alka Zola while wearing them. Check your normal inventory and/or armoury chest.