FF7 remake FF14 crossover

I'm trying to download the theme on ps4, and it's saying I don't own final fantasy 14. I tried restoring licenses and i even called Sony and SE they both keep blaming each other. Sony try saying i need to own final fantasy online collector edition. And SE says all i need is shadowbringers. I have all the expansion packs. And reserve ff7 digital.

I'm on the same boat and I preordered Shadowbringers on the PSN, preordered FF7R Deluxe on PSN and the theme says I am no eligible. xD

Do you have the collectors edition of FFVII pre ordered or just digital? As I heard some people say you need collectors.

Quote:

---

Originally Posted by MrPresident

Do you have the collectors edition of FFVII pre ordered or just digital? As I heard some people say you need collectors.

---

Nah, I preorder the deluxe of ff7 digitally.

I haven't done it myself but have you re bought the Shadowbringers or complete edition license again off PSN to see if it made any Kind of change or difference? Don't get me wrong there be stupid to waste money again by in a game you already own but I just think in see if it would have any kind of effect.

Quote:

---

Originally Posted by MrPresident

Do you have the collectors edition of FFVII pre ordered or just digital? As I heard some people say you need collectors.

---

Says on the PSN https://store.playstation.com/en-us/...XIVEX3THEME003

Quote:

---

Users can download the theme for free under the following two conditions.
① Pre-order “FINAL FANTASY VII REMAKE” from PlayStation™Store.

*Target products:
・FINAL FANTASY VII REMAKE (Digital version)
・FINAL FANTASY VII REMAKE DIGITAL DELUXE EDITION (Digital version)


*You will not be able to pre-order after the “FINAL FANTASY VII REMAKE” release date has passed.

② Own the “FINAL FANTASY XIV: SHADOWBRINGERS” playing rights on PS4™.

---

In my case. I do own bothhttps://cdn.discordapp.com/attachmen...55/unknown.png


https://cdn.discordapp.com/attachmen...18/unknown.png


But it says on the PSN



https://i.imgur.com/qExrlXH.png


Which I already own. xD


https://i.imgur.com/uyrARdn.png

In my case. I do own bothhttps://cdn.discordapp.com/attachmen...55/unknown.png


https://cdn.discordapp.com/attachmen...18/unknown.png


But it says on the PSN



https://i.imgur.com/qExrlXH.png


Which I already own. xD


https://i.imgur.com/uyrARdn.png[/QUOTE]

Same here