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Long story short I must have put the wrong birthday into my account when making it, I'm trying to change it to the correct one for security purposes but I need my birthday do everything apparently. I can answer every other security question but that one and it is being a giant pain is there any way to fix this
you contact support and make sure you have documentation that supports your identity. no one here (or the GM's either) can help you. only support can.
Good morning and thank you for posting in the Final Fantasy XIV Technical Forums,
We do apologize for the delay in responding. Unfortunately, we are unable to assist with the issue you are describing in the Technical Support Forum. In order to receive the proper support, please contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.
This thread will be moved to ‘Support Center Ticket Created’.
Good luck with your adventures through Eorzea!