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I'm using a Logitech controller on the PC version of Final Fantasy XIV (Not Steam) and half the time the game does not recognize the controller. I even tried it on an XBox One cotnroller, but it still won't work. Now, I'll try it on a game and it works fine. If I want it to work again, I have to completely restart the computer. Could someone help me?
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
We apologize that you are experiencing difficulties with your controller. Please try the following troubleshooting steps:
- Try using a genuine Xbox360 or Xbox One controller (preferably wired) as these are compatible with Windows OS.
- Try plugging the controller into different ports (both front and back).
- Make sure all drivers for the controller are fully up to date.
- Uninstall and reinstall the device drivers.
- Disable all other device drivers, leaving the mouse, keyboard, and controller as the only active devices.
- If you are using a specialized gaming keyboard, try using a different keyboard to ensure there are no conflicts between the devices.
- Try unplugging all other devices and only plugging in the mouse, keyboard, and controller.
- Make sure Windows has been fully updated form the Microsoft/Windows Update website.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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