-
4 days of login crashes
My game closed during a loading screen from Kugane to the Prima Vista deck about 4 days ago. I tried to log in again and it allows me to log into the character, but I get the same loading screen, the location music cuts and it before it crashes again.
I'm able to log into my other character on a different data center with no issue.
I contacted support and they gave me a template response and that this was a known error that happened during connection issues and that I simply need to wait for my character to be recognised as logged out of the server. I didn't mind waiting, but it's been about 4 days now and considering most other people with this issue had it resolved anywhere between a couple of hours to 1-2 days and the notices on the startup launcher that these login issues should be "resolved", I'm starting to get both annoyed and worried there might be something else going on. When I contacted support again through my ticket they told me to "just keep waiting" so now I'm here.
I reinstalled the game yesterday but that hasn't seemed to solve anything. Are there any other suggestions people have on what to do? I want this character back without having to do something like a world transfer considering it was the one I started with and I have a lot of sentimental items and an FC house I'm in charge of.
This was the image I got on the crash a few days ago, now even this doesn't show up.
https://imgur.com/cYHPyOP
-
Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
-
no problem!
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\14Conradgmail.com\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS F.25
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8084.273MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10068.273MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 109.260GB SYSTEM_FREEDISC_SPACE 64.727GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 4000
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 32.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1760.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0010.4358
SYSTEM_GRAPHICS_DRIVER_DATE 12/20/2015 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {DF06E884-5D79-494F-9432-164A2857AD90}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B401300-84B6-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B420ED0-84B6-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B42AB10-84B6-11E9-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B432040-84B6-11E9-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD8D7980-D68F-11E2-8007444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B439570-84B6-11E9-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B4431B0-84B6-11E9-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
4 days of login crashes - Reply to Topic - Mozilla Firefox
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 29 NPAPI
Microsoft Office Excel 2007
Microsoft Office PowerPoint 2007
Steam
Microsoft Office Word 2007
HP CoolSense
UnoHelper
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) Rapid Storage Technology
Java Auto Updater
HP Recovery Manager
swMSM
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
PlayOnline Viewer
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Microsoft Office Excel 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2986253) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2956110) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB4018353) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596904) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984943) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB4011715) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085549) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Update for 2007 Microsoft Office System (KB967642)
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213649) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3213641) 32-Bit Edition
Microsoft Office Excel MUI (English) 2007
Update for Microsoft Office Excel 2007 Help (KB963678)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office PowerPoint 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2986253) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596904) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4011717) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4018354) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984943) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB3213642) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB4011715) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085549) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Update for 2007 Microsoft Office System (KB967642)
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984938) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213649) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3213641) 32-Bit Edition
Microsoft Office PowerPoint MUI (English) 2007
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Word 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2986253) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2956110) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596904) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4011717) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB4018355) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984943) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB4011715) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085549) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Update for 2007 Microsoft Office System (KB967642)
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984938) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213649) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3213641) 32-Bit Edition
Microsoft Office Word MUI (English) 2007
Update for Microsoft Office Word 2007 Help (KB963665)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Proof (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proof (French) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213646) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Script Editor Help (KB963671)
Security Update for Microsoft Office 2007 suites (KB4011656) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213646) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Script Editor Help (KB963671)
Security Update for Microsoft Office 2007 suites (KB4011656) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213646) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Script Editor Help (KB963671)
Security Update for Microsoft Office 2007 suites (KB4011656) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213646) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Script Editor Help (KB963671)
Security Update for Microsoft Office 2007 suites (KB4011656) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office File Validation Add-In
HP Update
HPDiagnosticCoreDll
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
HPDiagnosticAlert
Microsoft SOAP Toolkit 3.0
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
Realtek PCIE Card Reader
Metric Collection SDK 35
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
I.R.I.S. OCR
D3DX10
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Intel(R) Control Center
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Bitdefender Total Security
Bitdefender Agent
Bitdefender Device Management
Bitdefender VPN
CCleaner
Microsoft Mouse and Keyboard Center
Mozilla Firefox 72.0.2 (x64 en-CA)
Mozilla Maintenance Service
Pathologic Classic HD
FINAL FANTASY XIV Online
Umineko When They Cry - Question Arcs
Hustle Cat
The Sims(TM) 3
Synaptics Pointing Device Driver
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 161 (64-bit)
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
HP Postscript Converter
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Silverlight
Microsoft Office Office 64-bit Components 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Application Error Reporting
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
HP Officejet 6500 E710n-z Basic Device Software
Intel® PROSet/Wireless WiFi Software
Microsoft Mouse and Keyboard Center
Intel(R) WiDi
Intel® Trusted Connect Service Client
Update for Windows 10 for x64-based Systems (KB4023057)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe 00002D78
C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe 00001E78
C:\Program Files\Bitdefender\Bitdefender Security\bdwtxag.exe 00002C98
C:\Program Files\Bitdefender\Bitdefender VPN\BdVpnApp.exe 00002F94
C:\Program Files\Mozilla Firefox\firefox.exe 00000124
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 00002834
C:\WINDOWS\Explorer.EXE 00000254
C:\WINDOWS\System32\svchost.exe 00001424
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002470
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001500
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000424
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000277C
C:\WINDOWS\system32\SettingSyncHost.exe 00003320
C:\WINDOWS\system32\backgroundTaskHost.exe 00002BB0
C:\WINDOWS\system32\igfxEM.exe 00002210
C:\WINDOWS\system32\igfxHK.exe 00002E68
C:\WINDOWS\system32\igfxTray.exe 00002328
C:\WINDOWS\system32\sihost.exe 00003338
C:\WINDOWS\system32\svchost.exe 00000444
C:\WINDOWS\system32\taskhostw.exe 00002EE8
C:\Windows\System32\RuntimeBroker.exe 000024E4
C:\Windows\System32\smartscreen.exe 00002814
D:\hmm shteamy\GameOverlayUI.exe 00002044
D:\hmm shteamy\Steam.exe 00000334
D:\hmm shteamy\bin\cef\cef.win7x64\steamwebhelper.exe 000001B8
D:\hmm shteamy\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000024B8
D:\hmm shteamy\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo.exe 0000247C
D:\hmm shteamy\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000020D4
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 000037C0
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 0000175C
-
Good afternoon and thank you for the reply.
Your graphics drivers look a little out of date, could you update them to a more recent version? Additionally, please try disabling any background programs and overlays when running Final Fantasy XIV. Have you tried reinstalling the game on the C drive?
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
-
disabled the steam overlay and updated my driver and it seems to be loading a bit longer before I get the same "unexpected error" report. still, this is the closest i've come to any progress whatsoever so thank you.
going to try reinstalling on the C drive and edit this if anything comes of it.
Edit: Reinstalling to the C drive seems to have solved the problem! thank you.
-
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Thank you for keeping us updated and I am glad to hear the issue has been resolved. I will be moving this thread to "Closed Concerns".
Good luck with your adventures through Eorzea!