DirectX fatal 11000002

Since I've done the latest Windows 10 update on sunday.
It affects all games, not only FF XIV.
Have manually check all drivers, and they are with their latest version.
Cleared the cookies, but to not avail.
However, when reset system settings (launcher -> cogwork icon - reset system settings) I manage to get in game at the minimum resolution.
Had done some testings:
Tried HD, Full HD and 4K, they all crashed when setting above 2560x1600 (60hz).
Gotta say that used to run it 4k at 3840x2160 (60hz) and for now my brain got used to that, and under that is resulting on headache and nausea.

Also, disabled all overlays (Nvidia experiencie overlays, discord, skype...)
ATM deleted FF XIV and working on re-downloading it... which, didn't work too, as well as a clean reboot. Welp!



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Pichau\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride 127.0.0.1;localhost;<local>;


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 06/13/16 18:33:50 Ver: 05.0000B
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 16221.754MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18653.754MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 927.430GB SYSTEM_FREEDISC_SPACE 502.272GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8110.877 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4187
SYSTEM_GRAPHICS_DRIVER_DATE 12/23/2019 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B4E6E286-E807-46FD-87CB-A5DB20AFFC5C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8581
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 11/27/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D2631E54-6BEA-4A80-BA0C-3C4B3370E174}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8581
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 11/27/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58806F40-0A6B-11E7-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58848DF0-0A6B-11E7-8002444553540000}
SYSTEM_INPUT_NAME Mouse USB Microsoft Hardware
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5884B500-0A6B-11E7-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58877420-0A6B-11E7-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58877420-0A6B-11E7-8005444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Edge
Microsoft Edge
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store
Microsoft Edge
Email
Caixa de entrada - Outlook ‎- Email
DirectX fatal 11000002 e mais 1 página ‎- Microsoft Edge


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Blizzard App
Diablo III
NCSOFT Game Launcher
OpenAL
PCSX2 - Playstation 2 Emulator
PhotoScape
Componente de Segurança Bradesco
Steam
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.21.27702
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.21.27702
Java 8 Update 241
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.21.27702
Java Auto Updater
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
PCMark 7
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
3DMark
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Futuremark SystemInfo
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft XNA Framework Redistributable 4.0 Refresh
USB Video Device
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.21.27702
Intel(R) Turbo Boost Max Technology 3.0
Speccy
Street Fighter X Tekken
Sonic & All-Stars Racing Transformed Collection
Castlevania: Lords of Shadow - Ultimate Edition
Castlevania: Lords of Shadow 2
Castlevania: Lords of Shadow – Mirror of Fate HD
FINAL FANTASY TYPE-0 HD
FINAL FANTASY X/X-2 HD Remaster
FINAL FANTASY IX
FINAL FANTASY VII
Ultra Street Fighter IV
WORLD OF FINAL FANTASY
FINAL FANTASY XII THE ZODIAC AGE
FINAL FANTASY XV WINDOWS EDITION
JUMP FORCE
WinRAR 5.71 (64-bit)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.21.27702
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
Painel de controle da NVIDIA 441.87
NVIDIA Driver de gráficos 441.87
NVIDIA Optimus Update 38.0.4.0
NVIDIA Software do sistema PhysX 9.19.0218
Atualizações da NVIDIA 38.0.4.0
NVIDIA SHIELD Streaming
NVIDIA Driver de áudio HD 1.3.38.21
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
3DMark
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.21.27702


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Intel Corporation\Intel(R) Turbo Boost Max Technology 3.0\ITBM.EXE 00001A20
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003008
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002EB4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 0000259C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12001.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000004CC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12228.20410.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000108C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12228.20410.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001DD4
C:\WINDOWS\Explorer.EXE 00000ACC
C:\WINDOWS\System32\svchost.exe 000018B0
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003114
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000006A8
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001BB4
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001A90
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000279C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001D9C
C:\WINDOWS\system32\DllHost.exe 0000162C
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00000698
C:\WINDOWS\system32\SearchFilterHost.exe 00002F20
C:\WINDOWS\system32\SearchProtocolHost.exe 000017CC
C:\WINDOWS\system32\SettingSyncHost.exe 0000236C
C:\WINDOWS\system32\browser_broker.exe 000008B0
C:\WINDOWS\system32\ctfmon.exe 000003D0
C:\WINDOWS\system32\sihost.exe 0000006C
C:\WINDOWS\system32\svchost.exe 0000192C
C:\WINDOWS\system32\taskhostw.exe 00002920
C:\Windows\System32\MicrosoftEdgeCP.exe 0000302C
C:\Windows\System32\RuntimeBroker.exe 000018DC
C:\Windows\System32\SystemSettingsBroker.exe 00000174
C:\Windows\System32\smartscreen.exe 00002564

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

You mentioned the game crashes at resolutions above 2560x1600. To clarify, does the game crash if it's set a resolution lower than that? Do you experience any other issues besides crashing at these lower resolutions?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Quote:

---

Originally Posted by Einmimiria

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

You mentioned the game crashes at resolutions above 2560x1600. To clarify, does the game crash if it's set a resolution lower than that? Do you experience any other issues besides crashing at these lower resolutions?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

---

Under 2560x1609 (60hz) works fine even full screen, but it looks buggy/laggy/flat.
Above that on fullscreen crashes on the loading screen or after 5 min in game.

On mobile, can't edit.
At lower resolutions is playable, but not immersive or enjoyable. It seems the crash is thriggered when it changes from windowed to borderless windowed or fullscreen.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I noticed that your graphics card drivers are a little out of date and newer patches are going to utilize newer driver versions. Please update the graphics card drivers to see if that resolves the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Nay, it was all updated. It seems it was really a Windows update incompability. Had an update during the week, managed to make a test account, and ta-da!!! Back to Eorzea babe! :D

Good morning and thank you for the update.

Brightmore, I am glad that that you were able to resolve the issue . In the event you experience anymore issues with Final Fantasy XIV, please post again in the Technical Support Forums.

This thread will be moved to the 'Support Center Resolved'.