Sudden FPS drop out of nowhere
Greetings.
This has been going on since late November. Without warning, the game starts to slow down 'cause of the sudden drop in FPS. I've never had a problem playing since the beginning, with the graphics at maximum, this is the first time. And it's only with FFXIV! The other games are pretty much nothing wrong with that.
In game, there's sudden drop from my usual 60fps (at maximum settings, borderless windowed mode) to about 8-10fps with the same settings, and only 22-24fps on LOWEST settings possible, regardless of where I am in the game.
Solutions tried:
- Rolling back drivers all the way to oldest available;
- Turning off/on VSYNC and various VSYNC options for FFXIV in AMD Radeon;
- Turning off/disabling overlay programs;
- Uninstalling AMD Radeon Software;
- Trying DX9 instead of DX11 (doesn't even load the game);
- Switching between windowed, borderless windowed, and fullscreen modes;
- Running on a clean start (disabling all startup programs in task manager).
And nothing worked at all.
This situation is really frustrating, 'cause I really love this game for so long. This sudden drop of FPS is happening every time I open the game, without exception, after at least 10 minutes, regardless of the settings within. I really hope you guys can help me with this issue. :'(
My system information:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument F:\Documentos
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0501
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 8144.453MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19408.453MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.519GB SYSTEM_FREEDISC_SPACE 76.901GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1584.069GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.503GB SYSTEM_FREEDISC_SPACE 1048.590GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 639.179GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6818)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2027.898 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.227 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0349781.inf_amd64_a9a51f30a2be0d77\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349781.inf_amd64_a9a51f30a2be0d77\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349781.inf_amd64_a9a51f30a2be0d77\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349781.inf_amd64_a9a51f30a2be0d77\B349558\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.15002.0061
SYSTEM_GRAPHICS_DRIVER_DATE 12/3/2019 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Fones de ouvido (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7960532D-CF7A-4747-8891-A4700541EC84}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7541
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {43B5728A-3676-4C20-B456-1C1C2BC99F15}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7541
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND 1 - MX279 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {F3AFF387-B42B-4054-94C4-0F538957A648}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB9F52F0-1C70-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CBA1EB00-1C70-11E6-8002444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CBA2AE50-1C70-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7652CFE0-8F4A-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {76589C40-8F4A-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7659ADB0-8F4A-11E7-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CBA32380-1C70-11E6-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CBA34A90-1C70-11E6-8009444553540000}
SYSTEM_INPUT_NAME Cordless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CBA3E6D0-1C70-11E6-800A444553540000}
SYSTEM_INPUT_NAME Cordless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EFA9C440-E9AB-11E8-8001444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Microsoft Text Input Application
FINAL FANTASY XIV Online no Steam - Google Chrome
Notices | FINAL FANTASY XIV, The Lodestone - Google Chrome
Announcing the November Version Update - Google Chrome
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
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Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Java SE Development Kit 7 Update 55
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Legendas 3.7.1
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Microsoft SQL Server 2014 T-SQL Language Service
Java Auto Updater
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WCF RIA Services V1.0 SP2
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GRIS MULTi10 - ElAmigos versão 1.0
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Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies
Microsoft .NET Framework 4.6.1 Targeting Pack
Shark007 ADVANCED Codecs
Microsoft .NET Framework 4.6.1 Targeting Pack (ENU)
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Plex Media Server
HF pAppLoc version 1.0
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Prerequisites for SSDT RC0
Adobe Refresh Manager
Adobe Acrobat Reader DC - Português
Visual Studio 2010 SP1 Runtime x86
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Behaviors SDK (Windows) for Visual Studio 2013
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Microsoft Visual Studio 2017 Tools for Unity
Microsoft .NET Framework 4.6 SDK
Gtk# for .Net 2.12.26
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Python 3.6.4 Development Libraries (32-bit)
Xamarin
Microsoft Visual Studio 2015 Update 2 Diagnostic Tools - x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
4K Video Downloader 4.4
Manga Studio
Python 3.6.4 Utility Scripts (32-bit)
CLIP STUDIO 1.6.2
Python 3.6.4 Test Suite (32-bit)
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Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27033
Windows App Certification Kit SupportedApiList x86
Panda Devices Agent
Microsoft ASP.NET MVC 2
Python 3.6.4 Documentation (32-bit)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Windows 10 for Mobile Image - 10.0.10586.0
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Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Windows Phone 8.1 Tools for Visual Studio 2015
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
PowerPoint ShortcutTools version 3.1
Intel(R) C++ Redistributables on Intel(R) 64
NVIDIA PhysX (Legacy)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
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Mozilla Firefox 71.0 (x64 pt-BR)
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DarkestVille Castle
Logitech SetPoint 6.67
When the Darkness comes
Dragon Age: Origins
Batman™: Arkham Origins
The Last Remnant
NARUTO SHIPPUDEN: Ultimate Ninja STORM 3 Full Burst
Transistor
The Banner Saga
Rayman Legends
Plague Inc: Evolved
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Child of Light
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DRAGON BALL XENOVERSE
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FINAL FANTASY XIV Online
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Dragon Age: Origins - Awakening
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MOBIUS FINAL FANTASY
Legrand Legacy
Nekojishi
Dandara
Bendy and the Ink Machine
FINAL FANTASY XV WINDOWS EDITION
The Darkness II
Vulkan Run Time Libraries 1.0.26.0
Mesa Gráfica Wacom
WinRAR 5.31 (64-bit)
Microsoft SQL Server 2014 Transact-SQL ScriptDom
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Universal CRT Tools x64
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Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Catalyst Control Center Next Localization NO
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
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Microsoft Visual C++ 2005 Redistributable (x64)
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IIS 10.0 Express
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Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Catalyst Control Center Next Localization TR
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
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Microsoft SQL Server 2014 Express LocalDB
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00002234
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 000028CC
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00002FDC
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00000B08
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 000029F0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003A20
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000265C
C:\Program Files (x86)\Steam\steam.exe 00002598
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 000028A0
C:\Program Files\Classic Shell\ClassicStartMenu.exe 00000CA4
C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00001AEC
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 00002DB8
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 00002E04
C:\Program Files\Mozilla Firefox\firefox.exe 00001ECC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002674
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000022CC
C:\Program Files\WindowsApps\AdobeNotificationClient_1.0.1.22_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00002D4C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002638
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000025FC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00000AEC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19081.22010.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000344C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19112.113.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000255C
C:\Users\Beatriz\AppData\Local\Discord\app-0.0.305\Discord.exe 00002AFC
C:\Users\Beatriz\AppData\Roaming\Telegram Desktop\Telegram.exe 00002854
C:\WINDOWS\Explorer.EXE 000019BC
C:\WINDOWS\system32\DllHost.exe 00002B88
C:\WINDOWS\system32\SettingSyncHost.exe 0000299C
C:\WINDOWS\system32\conhost.exe 00002C3C
C:\WINDOWS\system32\sihost.exe 000013C8
C:\WINDOWS\system32\svchost.exe 00002EF4
C:\WINDOWS\system32\taskhostw.exe 000020E4
C:\Windows\System32\RuntimeBroker.exe 00001FC4
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 0000185C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003254
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001B70
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000014D0
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003768
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000037F0