PS4 Controller mining will freeze after bringing out menu

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2019.12.27
Frequency: Everytime
World name: Cactuar
Character name: Devil Cook
Retainer name:
NPC name:
Monster name:
Class/Level: Miner/any lvl
Party or solo: solo
In-game time:
Area and coordinates: any mining nodes
Housing:
Steps:
1. access any mining node, press x to initiate mining operation
2. select any ore and click on x to start mining
3. while mining, press option to bring out the menu
4. the mining UI will be fozen.

Behavior: any button related to the current mining operation wont be responsive. you can still open menu or do anything else. but x button to continue mining no longer work.

you cannot press O to exit the mining UI. in order to close it, you have to use the mouse to manually click on the "x" button on the interface

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:


■ PS4 Specs

PS4 Pro

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: