ffxivboot64 APPCRASH before fully loading

Since 5.0 i'm having this strange issue that comes and goes.

Sometimes and i try to run the launcher the window simply crashed after trying to load the information in it.

https://imgur.com/mjFbRyH

after this it just crashes with out a single message.

Sometimes after a couple of reboots the launcher works again...

Here is my system profile.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument F:\Users\User\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride 127.0.0.1;localhost;;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 2.00
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 16335.316MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18767.316MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.969GB SYSTEM_FREEDISC_SPACE 161.011GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.123GB SYSTEM_FREEDISC_SPACE 155.277GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 646.987GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1155.801GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon (TM) RX 470 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4076.027 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.658 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0349781.inf_amd64_c6d60d1b7fcef108\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0349781.inf_amd64_c6d60d1b7fcef108\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0349781.inf_amd64_c6d60d1b7fcef108\B349558\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0349781.inf_amd64_c6d60d1b7fcef108\B349558\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.15002.0061
SYSTEM_GRAPHICS_DRIVER_DATE 12/3/2019 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Alto-falantes (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {07E482E1-07B5-4CDE-AD07-110F84BB408B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8642
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 2/22/2019 00:00:00
SYSTEM_SOUND 4 - LG ULTRAWIDE (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {F5EDF5BC-8D65-4C83-AC29-B859847EC953}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {418591A0-4CF2-11E9-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {4185B8B0-4CF2-11E9-8003444553540000}
SYSTEM_INPUT_NAME Ideazon Merc MM USB Human Interface Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {418606D0-4CF2-11E9-8004444553540000}
SYSTEM_INPUT_NAME Ideazon Merc MM USB Human Interface Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV ONLINE
boot
Technical Support - Post New Thread - Google Chrome
Ferramenta de Captura
Visualizador de Eventos
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxivlauncher64._76618f1f9115ab239620e450dfd2e4fe8339d73f_8ec76b9c_53f9f460-1851-45ad-8faa-c1d7766a707d\Report.wer - Notepad++
AppCrash_ffxivlauncher64._76618f1f9115ab239620e450dfd2e4fe8339d73f_8ec76b9c_53f9f460-1851-45ad-
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Groove Música
Host de Experiência do Windows Shell
Configurações
Configurações
Groove Música
Microsoft Edge
OLEChannelWnd


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Neverwinter Nights Diamond Edition
Neverwinter Nights 2 Complete
Adobe Shockwave Player 11.5
Battle.net
BitRaider Streaming Client
BurnAware Free 11.9
Diablo III
Glyph
Archeage
Defiance
Defiance 2050
RIFT
Google Chrome
Hearthstone
Heroes of the Storm
K-Lite Mega Codec Pack 14.7.0
Configurações da câmera Logitech
Mozilla Thunderbird 60.9.1 (x86 pt-BR)
Microsoft Office Professional Plus 2010
Origin
Overwatch
qBittorrent 4.2.0
Renault Media Nav Evolution Toolbox
Componente de Segurança Bradesco
Skype versão 8.41
StarCraft
StarCraft II
Steam
Star Wars The Old Republic
TeamViewer 14
Uplay
Ghost Recon Breakpoint
Tom Clancy's The Division 2
Warcraft III
Western Digital SSD Dashboard
World of Warcraft
World of Warcraft Classic
World of Warcraft Classic Beta
PDFCreator
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
FINAL FANTASY XI
Epic Games Launcher
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
AMD Settings
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Google Update Helper
Z Engine
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
Pillars of Eternity
PlayOnline Viewer
Microsoft Visual C++ 2005 Redistributable
MSI Command Center
Realtek Ethernet Controller Driver
Microsoft Office Professional Plus 2010
Security Update for Microsoft Office 2010 (KB2956063) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589339) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB4462172) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553332) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022206) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3213631) 32-Bit Edition
Update for Microsoft Visio 2010 (KB3115314) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Update for Microsoft Office 2010 (KB4092436) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Update for Microsoft Access 2010 (KB4018363) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4484193) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3114559) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3114565) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461626) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB3114879) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB4484196) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB4011186) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4484192) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3191908) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Update for Microsoft Office 2010 (KB4462187) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB4475601) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2999465) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB4475604) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB4461613) 32-Bit Edition
Update for Microsoft Office 2010 (KB3128031) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461579) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022208) 32-Bit Edition
Microsoft Office Access MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Excel MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB4022136) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Microsoft Office Publisher MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Outlook MUI (Portuguese (Brazil)) 2010
Security Update for Microsoft Word 2010 (KB4461625) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB4475509) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Word MUI (Portuguese (Brazil)) 2010
Security Update for Microsoft Word 2010 (KB4461625) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Microsoft Office Proof (English) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proof (Portuguese (Brazil)) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Microsoft Office Proof (Spanish) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553332) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB3114879) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proofing (Portuguese (Brazil)) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared MUI (Portuguese (Brazil)) 2010
Security Update for Microsoft Office 2010 (KB4011610) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022206) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3213626) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office OneNote MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Groove MUI (Portuguese (Brazil)) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Alice Madness Returns
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC - Português
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Ken Follett's The Pillars of the Earth
TradeSkillMaster Application version 1.0
NVIDIA PhysX
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Arc
Apex Legends
MSI Gaming APP
OnScreen Control
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
MTG Arena
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Tukui Client
AMD Software
Warcraft Logs Uploader 1.6.0
CCleaner
CPUID HWMonitor 1.40
Guild Wars 2
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Pacote de Idiomas do Microsoft Visual Studio 2010 Tools for Office Runtime (x64) - Português (Brasil)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Wolfenstein
Bastion
Max Payne
Sacred Gold
Prince of Persia: The Sands of Time
Assassin's Creed
Crysis
Dragon Age: Origins
Rocket Knight
DOOM 3: BFG Edition
The Witcher: Enhanced Edition
F.E.A.R.
DARK SOULS™: Prepare To Die Edition
South Park™: The Stick of Truth™
Mark of the Ninja
Age of Empires II: HD Edition
Resident Evil Revelations / Biohazard Revelations
Sacred 2 Gold
Castle of Illusion
Company of Heroes
Baldur's Gate: Enhanced Edition
The Last Remnant
Sudeki
Castlevania: Lords of Shadow - Ultimate Edition
DuckTales Remastered
Agarest: Generations of War
Transistor
Deus Ex: Human Revolution - Director's Cut
Path of Exile
FINAL FANTASY III
Flashback
The Legend of Heroes: Trails in the Sky
Double Dragon Neon
Septerra Core
Gauntlet™
Cuphead
BloodRayne: Betrayal
Castlevania: Lords of Shadow – Mirror of Fate HD
Hyperdimension Neptunia Re;Birth1
Fable Anniversary
Resident Evil / biohazard HD REMASTER
FINAL FANTASY IV
Double Dragon Trilogy
Mighty No. 9
20XX
Don't Starve Together
STAR WARS™: Knights of the Old Republic™
Grandia II Anniversary Edition
SEGA Mega Drive & Genesis Classics
Saint Seiya: Soldiers' Soul
Batman: Arkham Asylum GOTY Edition
Trine
Ultimate Marvel vs. Capcom 3
FINAL FANTASY X/X-2 HD Remaster
Mega Man Legacy Collection
Tom Clancy's The Division
Tree of Savior (English Ver.)
Tales of Symphonia
FINAL FANTASY IX
FINAL FANTASY V
FINAL FANTASY VI
Dungeon Siege
Deus Ex: Revision
Disgaea PC
BioShock Remastered
Stardew Valley
Torchlight
Children of Zodiarcs
Warhammer 40,000: Dawn of War - Game of the Year Edition
Bayonetta
Darksiders Warmastered Edition
Planescape: Torment: Enhanced Edition
Titan Quest Anniversary Edition
The Elder Scrolls V: Skyrim Special Edition
Mega Man Legacy Collection 2
.hack//G.U. Last Recode
For The King
99Vidas
Vampire: The Masquerade - Redemption
DARK SOULS™: REMASTERED
Killer Instinct
MONSTER HUNTER: WORLD
CHRONO TRIGGER
Secret of Mana
Lost Planet: Extreme Condition
GOKEN
DRAGON BALL FighterZ
Bloodstained: Ritual of the Night
Neverwinter Nights: Enhanced Edition
Loki
Borderlands GOTY Enhanced
Mega Man 11 / Rock Man 11
Mega Man X Legacy Collection / ROCKMAN X ANNIVERSARY COLLECTION
Mega Man X Legacy Collection 2 / ROCKMAN X ANNIVERSARY COLLECTION 2
Albion Online
RESIDENT EVIL 2 / BIOHAZARD RE:2
Capcom Beat 'Em Up Bundle / カプコン ベルトアクション コレクション
Borderlands
Supreme Commander: Forged Alliance
Flashback
VLC media player
Vulkan Run Time Libraries 1.1.70.0
WinRAR 5.61 (64-bit)
Catalyst Control Center Next Localization SV
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization DA
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
AMD Settings
Catalyst Control Center Next Localization FI
Warsaw 2.10.1.3 64 bits
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Update for Windows 10 for x64-based Systems (KB4480730)
Catalyst Control Center Next Localization CS
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization DE
Epic Games Launcher Prerequisites (x64)
AMD Ryzen Master SDK
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization TR
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2010
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization BR
Hellgate: London
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - PTB
Catalyst Control Center Next Localization FI
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization IT
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
AMD Problem Report Wizard
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization IT
Warcraft Logs Uploader 4.0.8
AMD User Experience Program Installer
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization NO
AMD WVR64
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization JA
Branding64
Update for Windows 10 for x64-based Systems (KB4023057)
Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002484
C:\Program Files (x86)\Ideazon\ZEngine\Zboard.exe 00003054
C:\Program Files (x86)\LG Electronics\OnScreen Control\bin\OSCApplicationManager.exe 000006A4
C:\Program Files (x86)\LG Electronics\OnScreen Control\bin\OnScreen Control.exe 000025C0
C:\Program Files (x86)\LG Electronics\OnScreen Control\bin\ScreenSplitterHook64App.exe 000005B0
C:\Program Files (x86)\TradeSkillMaster Application\app\TSMApplication.exe 000024B0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00003388
C:\Program Files\Notepad++\notepad++.exe 00003D54
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000024A4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00000E1C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002A90
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19112.111.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000232C
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.19101.10711.0_x64__8wekyb3d8bbwe\Music.UI.exe 00001264
C:\WINDOWS\Explorer.EXE 0000196C
C:\WINDOWS\System32\svchost.exe 000030B4
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 0000125C
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002628
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 0000374C
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002368
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F08
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001CF0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002128
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001E00
C:\WINDOWS\system32\DllHost.exe 000027DC
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 000035D4
C:\WINDOWS\system32\SettingSyncHost.exe 000022C4
C:\WINDOWS\system32\SnippingTool.exe 00001B34
C:\WINDOWS\system32\backgroundTaskHost.exe 000009E4
C:\WINDOWS\system32\browser_broker.exe 00003790
C:\WINDOWS\system32\sihost.exe 00000818
C:\WINDOWS\system32\svchost.exe 00001AD8
C:\WINDOWS\system32\taskhostw.exe 00000D18
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001044
C:\Windows\SysWOW64\muachost.exe 00002238
C:\Windows\System32\MicrosoftEdgeCP.exe 000034FC
C:\Windows\System32\RtkAudUService64.exe 0000237C
C:\Windows\System32\RuntimeBroker.exe 000031EC
C:\Windows\System32\SecurityHealthSystray.exe 00002CE0
C:\Windows\System32\smartscreen.exe 00001E20
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000F4C


this is the event viewer of the error

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-12-24T01:03:09.639311300Z" />
<EventRecordID>573876</EventRecordID>
<Channel>Application</Channel>
<Computer>LuizOFOCA</Computer>
<Security />
</System>
- <EventData>
<Data>ffxivlauncher64.exe</Data>
<Data>1.0.0.0</Data>
<Data>5dbbcc2e</Data>
<Data>ffxivlauncher64.exe</Data>
<Data>1.0.0.0</Data>
<Data>5dbbcc2e</Data>
<Data>c000041d</Data>
<Data>0000000000028b35</Data>
<Data>3ef0</Data>
<Data>01d5b9f5e62d62d5</Data>
<Data>D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe</Data>
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ServiceSplit=128
TargetAsId=645
UserImpactVector=808452912
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EtwNonCollectReason=4
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ConsentKey=APPCRASH
AppName=FINAL FANTASY XIV
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NsGroup=windows8
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Good afternoon and thank you for positing in the Final Fantasy XIV Technical Support Forums

Does the crash occur when there are other programs running in the background? Additionally, could you try doing a clean boot? Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

This crash occurs even if the launcher is the first thing i run after logging to my PC.

I did this clean boot before opening the thread. The problem is that this crash is a little random, sometimes occurs with all my start up tab enable, sometimes even with everything disable.
Now i just tryed that, disabled everything worked, enable one by and one and testing until i got the crash again... Then we might think we found the corruptor, disabled it, restarted windows and theres the crash even with the app disabled.

Good afternoon and thank you for the reply.

Could you try uninstalling and reinstalling the game on the C drive? While installing programs/games on secondary drives is normal for PC, Final Fantasy XIV communicates with the C drive constantly.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.