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As the title implies, I would love a less strict rule around this. I been playing for 6 years and I just now used it for the first time. I don't really understand why it's a one time only, why not a once a year? I would love to understand why it is so strict and what needs to happen to have it less strict.
Thank you!
it's so strict to prevent abuse and recovery of trivial items.
I fully support this.
As well as for other similar services, such as character restore, account restore, unlinking of a PSN account, or other similar features such as restoring housing items lost in a demolition, etc.
It can easily be added to the mogstation where we offer a premium for such a service.
There is no reason we cant be charged to receive basic service from the GM's.
Also money specifically to the GM team could bolster the team, which would only benefit the game, especially when the game continues to grow and more and more "social media" issues such as harassment and other problems are ever growing.
there is a reason these services are limited - it is because they are difficult and tedious to perform. throwing money at a problem is not always a solution.
should these problems not be so onerous? probably. but something like unlinking a PSN account involves never being able to use the associated square enix account again so that's a pretty big issue sometimes depending on circumstances. that's probably something both parties don't really want to invest resources into making easier unfortunately.